Nice staff. Very clean accommodations. Great price. Quiet.

Do not stay here. Very unsafe. Door looked like it had been kicked in a few times. Didn’t close tight. Vanity was in the midst of recoating and we had to pull painters tape off the drain and faucet. 2 homeless men fighting outside our door at 3 am. Feces on the toilet tank and wall. Sagging bed with huge hump in the center. Couch was ripped up. Someones dirty sox under the bed. Relieved we didn’t bring bedbugs home, well, so far! Horrible experience. Cancelled our second night as soon as we saw the room.

I like this place

Hotel staff is wonderful, property could use a little updating

Room was dirty no towels

Will i got a room that when i went in for the night i felt it was okay but the next day the air was not working so i had to get another room and also they do not have on there site about pet fee of 110 dollars and i was also told i would get a 50 dollars back well i still have not received my 50 dollars there was no damage done to the room since my dog went with me at all times when i left the room . Also there where others that had dogs that there dogs where not on a leash and they never cleaned up after there dogs..this place does have poop bags for the them to pick up after there dogs. I just wish i can get my 50 dollars like it they said i have a receipt for them saying 50

My 4 day stay started out with an OMG!!! The first room I was offered, was a definite no!!! BUT… I went in and spoke to the lady, who was very nice, and she immediately switched my room! I was very pleased after that!!!

Nasty bed bugs

Asked to pay triple what Expedia quoted me

I planned to stay at the property because it has been a location convenience but the am housekeeper processed my check in and payment with notifying me. I clearly selected the option to pay at the desk as I may have had questions regarding people entering my room or even a room relocation. The staff was much more helpful in the beginning but now they are not what’s insulting is I am in an area where people live here on a regular basis… I have been here for approximately 3 weeks now and I shop around for the best deal to stay.

The room was dirty,and smelled really bad,there was no hot water,I asked to be moved and the second room was even worst,then I was put in a third room that was only slightly better than the previous two.I will be requesting a full refund for my inconvience.

Booked through Expedia (paid at the counter) and when I got there the person at the front desk took a while to process the payment, I ended up getting a fraud alert on my phone, I did confirm it but the staff member told me it declined and I then needed to pay $100 extra. Ended up going to the first room, the door didn’t even lock, we called got switched to another room, tv remote didn’t work, keycard stopped working & it took all day for maintenance to come. There was dirty old toys under the bed… Spend your money elsewhere

Friendly staff had to switch rooms due to heating issues and water on floor but the second room was acceptable. Need some updating and better bathrooms

Wouldn’t ever stay again rude person at check in. Room filthy

Very dirty. A man came into my room and broke the lock off the door. Zero stars do not stay here.

Smooth check in, decent size room, comfortable bed. Only complaint, had to run shower 10 minutes to get hot. Will definately stay again!

A couple of issues, while your website says they are pet friendly, when we checked in they charged us $20 dollar for each dog and then a $50 dollar deposit, totaling an extra $90 dollars. We we see if we get our deposit back. However, these extra charges should have been listed on the website. The second issue was with the free breakfast that is listed on your site. We went down to the office area figuring that is where they put out the food. There was nothing, when we asked they said there is no breakfast just coffee. Very disappointing!! When I look for hotels to make a reservation at, the two criteria that I have are pet friendly and free breakfast. Both were either inaccurate or missing vital information. Needless to say very disappointed with our stay.

Slanderous staff. No breakfast as advertised.

I wasn’t able to stay as the guy didn’t check my daughter in due to not having a deposit after I paid in full for the room. She needed a warm place to stay with her girls she had an emergency with no heat . Her firnance went out! I will be er booked there ever again and will tell e rehome on social media and everyone I talk to spread the word! Heartless and cruel!

Room smelled like smoke. Not clean at all. Dog poo in parking lot.

Floors were sticky, reeked of cigarettes, dust at corners and hair strands still laying around everywhere, broken bathroom door that did not close or lock, bathroom outlet did not work. Stranger down two doors tried to have us help her pick up her boyfriend becuase she was standed there by some random guy? Never again will I ever book this place.

The room was in the back so it was quiet. There were cockroaches in the shower & the place is really run down

Room is clean but no remote for the TV and a coffee pot

Stayed there for a night because it was cheap and my bestie and I were in town for a show at Pine Knob. The first room that we got was 411 i believe, and it wasnt the worst. However the wall mounted AC completely defaced, and filthy. I turned it on with out a knob and it started to smell hot and burning. I told the office lady, and she promptly and politely gave us a new room. This time we were put into 111. It had 2 dressers and and three drawers were broke. Like someone took a hammer to it. The surfaces were sticky with chunks of candy stuck to it, finger prints, and hair greese. The floor was faux hard wood and our shoes were sticking to the floor as we walked around. There was old spills and gum stuck to it. It seemed as tho it had never been thoughly mopped with water and soap and only swept for years. Zero effort to actually clean the floor. We didnt use the bed cover. The sheets were nice and white and had good pillows. That was the only perk, be cause we were tired. The TV wouldnt work so we sat in silence & we had only a half roll of toliet paper in our bathroom. We left in the morning. Hotels.com asked for this review, and i normally dont leave reviews. However I believe that a hotel should at least make sure its clean. Paying customers deserve a sanitized room. I think its ridiculous that these standards were ok for them to stay in business. They need to do better. Way better. Its gross.

This place is absolutely disgusting. First room opened door and couldn't handle the smell. Then finally get into the second room and it was filthy dirty. Daily housekeeping my butt. The mirrors were all smudge spotty covered in something. Carpet hadn't been vacuumed since who knows when. Walls have dirt smears all over them. So many other things I could list. Already wasted enough time with/on that place. Had we not been late getting to town for function, there's no way I would have ever stayed. Thankfully on the 98 degree day I didn't have time to enjoy the green slime covered seasonal pool they offer on the website. This was thee worst place I've ever been and I've been to some nasty, cheap holes in the wall.

The first room we got was dirty and the ac didn’t work the second room was also dirty and fridge made noise door barley opened and lots of noise from neighbors

didn,t feel comfortable staying by myself there

This is the worst and dirtiest place you can find on earth. Their license should be evoked immediately

Quiet place with everything as expected. Good option for the price. Recommended if you are visiting Rochester hills or Auburn hills

Basic room, not the cleanest

Reserved a King bed standard room. Apparently none available and was surprised with a double queen room. Room was clean and comfortable, though in need of update and minor repairs.

Not clean. Bed was like broke big dip in middle of bed. Smelled like smoke very strong