Great service. Staff were extremely helpful.

Hairdryer didn’t work, safe didn’t work (and you have to pay to use it). Breakfast is very basic - you even have to help yourself to coffee. Air conditioning doesn’t seem to be functional in many parts of the hotel. No tea/coffee in the room, we had to request a kettle. No iron/board in the room. Had to pay $7.50 to iron 2 items for us. No bottles of water in the room. When we checked in, the guy said we should park in the public parking lot across the road then move it to McDonald’s at 9am. I was confused but I went it, even though I read they had €7.50 per night parking. Of course I forgot to move it and got a very small ticket, but when I went back to reception to complain/inquire, they said they had about 20 free parking spaces!! And €7.50 per night elsewhere if there wasn’t any space in the free parking. So strange. Can’t believe this is supposed to be a 4-star hotel. The amenities in the rooms are the worst I’ve seen at any hotel. It’s like they’re cutting costs. Service has been good when we’ve requested what has been missing, but it’s really frustrating to keep requesting things, and it spoils a trip. We did not expect to have to pay additional for water, iron, or safe ( even if they were small amounts).

Great central location even although on the beach.

Clean and well run property. Handy local bus stop right at the hotel entrance Lacked concierge to help us with understsnding bus schedules. Above average breakfast offering

Hotel was comfortable. Staff friendly. Small balcony with sliding doors which rattled in the wind , could upgrade these. Breakfast good with plenty of choice. Didn’t get to try restaurant.

Relaxing, pool area was clean & comfortable

We were able to use the hotel's limited free. parking, much appreciated. Enjoyed the lavish breakfast buffet and once dined at the dinner buffet. Very good restaurants nearby. Pools were nice but found the music coming from a resort nearby annoying. The beach also nice with chairs to rent

Fabulous view. VERY close to the beach, food, shop. Clean hotels. Friendly and helpful staff. Would definitely stay there again.

First, and last, time at this hotel. Pretty basic for a 4* Hotel - I can’t remember the last time I had to pay to use a room safe at €2.50 per day. Putting that aside I found the excessively loud music from the neighbouring beach club, about 200 yards away, unacceptable for what was supposed to be a relaxing break.

Location is great. Hotel more 3 star than 4. Pool freezing (not heated). Had a great room - junior suite. Meant to be ocean view, was more car park! Check-in and out terrible. Lot of groups of blokes, all ok but less for younger kids. Food dire.

Excellent all round

The noise from the facility across the road is horrendous. 12-6pm non stop loud loud loud music. Towels over balconies, always a bad sign. Towels over all sunbeds by 9am always a bad sign. Staff excellent. Room very nice. Could not possibly go back.

Friendly and polite staff all round.

Pricey and very badly equipped kitchenette, substandard

We have been here many times and this hotel continues to serve the BEST. The position close to beach, walks and top class restaurants is superb.

Proximity to the marina and beautiful beach in front.

Our room had a wonderful view of the beach. I loved seeing the ocean and hearing the waves hit the beach. The staff were very friendly and helpful. Breakfast had a wonderful variety of options. Great omelettes! I loved using the indoor pool with water jets and hot tub. I enjoyed the promenade along the beach to walk to the neighbouring town of Quarteria or over to the marina which had many wonderful restaurant options. I would highly recommend this hotel.

Very good room and staff were excellent and very customer focused.

Dreadful room amenities. No iron or kettle in room. Requested three times for a kettle. When i checked in the male was very quick to tell me about three restaurants and time for breakfast as he was to interested in checking in the male group of golfers staying. No one offered to help with bags at checkin or checkout.

Great amenities and very clean!!

Kids friendly, beach front rooms with great views all over. Close to marina and all fun activities

It's very nice stay, marina is walkable where we have lots of options for food and drinks at reasonable prices.dont need to travel long at all. Dinnee and lunch options could be better, otherwise it's an excellent stay.wifi excellent thru out.

Very good experience. friendly staffs. Definitely worth it and will come back

Good 4 Star Hotel. Close to beach and Marina. Rooms spacious and relatively fresh. Pleasant and attentive staff.

Good 4 Star Hotel. Close to beach and Marina. Rooms spacious and relatively fresh. Pleasant and attentive staff.

Good clean hotel in great position. Our room was a little basic the spa facilities and pool were good and it was close to the beach and marina

Great location 2 mins from Vilamoura beach. We had a street view room on a high floor and the view was amazing; to the right we could see the marina and to the left the beach and the sea. Be warned - we were charged 7.50€ for taking 2 very small bottles of water from the fridge in our room. The receptionist called it a ‘minibar’ but there were only 4 small bottles of water in it, no alcohol or snacks as usually found in an hotel minibar and no price list. We didn’t mind paying for what we had - but 7.50€???

Great location 2 mins from Vilamoura beach. We had a street view room on a high floor and the view was amazing; to the right we could see the marina and to the left the beach and the sea. Be warned - we were charged 7.50€ for taking 2 very small bottles of water from the fridge in our room. The receptionist called it a ‘minibar’ but there were only 4 small bottles of water in it, no alcohol or snacks as usually found in an hotel minibar and no price list. We didn’t mind paying for what we had - but 7.50€???

The positives:The location was perfect. A couple of minutes walk to the marina where there are an abundance of lovely bars & restaurants. The beach was less than a minutes walk away. It was lovely and clean and the sunbeds on the beach where 18 euros for two until 2pm. There was a beach bar close by and a fancy beach club.The transfer from the airport to the hotel was very efficient. We used Sunline Transfers. The hotel restaurant was really lovely with a good choice for breakfast. We only had evening meal on the first night because there are so many amazing restaurants close by. I would recommend the Chinese Zu Yi, Rare steakhouse, Don Toro steakhouse and San Rafael (opposite the hotel). To be honest every place we ate at was really good. The negatives:The queues at passport control were very busy due to PCR results also being checked but it still seemed to take much longer than it really needed to. was shocked to find that we didn’t have a balcony in our room. I’ve never seen that abroad before. There were no instructions on how to use the jacuzzi or the water jets in the indoor pool area. The jacuzzi didn’t actually work despite the help of the member of staff. There was no signage to show you how to find the sauna and Turkish bath. We literally found them by chance looking around by the gym area. You need to have swim caps for the pool.

The positives: The location was perfect. A couple of minutes walk to the marina where there are an abundance of lovely bars & restaurants. The beach was less than a minutes walk away. It was lovely and clean and the sunbeds on the beach where 18 euros for two until 2pm. There was a beach bar close by and a fancy beach club. The transfer from the airport to the hotel was very efficient. We used Sunline Transfers. The hotel restaurant was really lovely with a good choice for breakfast. We only had evening meal on the first night because there are so many amazing restaurants close by. I would recommend the Chinese Zu Yi, Rare steakhouse, Don Toro steakhouse and San Rafael (opposite the hotel). To be honest every place we ate at was really good. The negatives: The queues at passport control were very busy due to PCR results also being checked but it still seemed to take much longer than it really needed to. was shocked to find that we didn’t have a balcony in our room. I’ve never seen that abroad before. There were no instructions on how to use the jacuzzi or the water jets in the indoor pool area. The jacuzzi didn’t actually work despite the help of the member of staff. There was no signage to show you how to find the sauna and Turkish bath. We literally found them by chance looking around by the gym area. You need to have swim caps for the pool.

Super view over the ocean from our room.

The staff at Vila Gale were incredible and my stay was very enjoyable. I booked a Junior Suite Ocean View, but upon arrival the room I was provided did not have a table / desk suitable as a work space. The staff and management found me another room immediately (which was in fact an upgrade). I will be back again next trip to the Algarve!