Always pleased to stay here… quiet and clean

Great bed and pillows. Slept great!

Maid service great

This seems to be a hotel in transition. Workers everywhere. Our room was nice; it looked freshly painted. Fairly clean; I think they had just removed an easy chair and forgot to sweep the floors after. Got up Saturday and went to breakfast, but there was a sign on the door saying "sorry, no breakfast". I think someone didn't show up for work. But saying "sorry" doesn't help; free breakfast is one thing I search for in a hotel.

We really enjoyed our stay. We would recommend it to everyone.

Great place to stay with your family!

EVERYTHING FROM ROOM TO WORKERS WAS EXCELLENT

Awesome staff.

The chair in the room looked like they just picked it up off the street! Moved to another room and it was filthy! Finally moved to a room on 3rd floor and it was just okay. Gnats around coffee in the breakfast area. Just overall dirty and people hanging out in parking lot smoking. I told the clerk behind the desk it was disgusting and BW needed to take the “PLUS” off of that hotel for sure. Used to stay there, but it is now very run down.

The staff was excellent

Didn’t like the parking

Overall the room started clean. However, if you stay multiple days they do not come in to clean the rooms. I had to bring our trash out to the carts cleaning other rooms of people who had checked out. She swapped out our towels there. I had stopped by the front desk on our way out that morning and the lady working the desk was not happy about my request to freshen the room. We had checked in two days prior, I didn’t think that was an unreasonable request. She did not add our room to the list to clean so I had to take care of it myself. The ladies cleaning the other rooms was more than helpful but it was disappointing that the request I had made in the morning was not put on the list. If you are staying multiple days it would be in the properties best interest to maintain the rooms by taking trash out and swapping out the towels.

It was a safe-haven during the power outtage. It was clean, comfortable, and affordable!

Very clean

Every thing was great

Great so far

Outside of hotel is fine. Check in was simple. Lobby smelled overly chemically cleaned. Room was supposed to be non smoking.. smelled like stale cigarettes. The carpet was very old and gross. Bathroom was not clean, couch was in horrible condition. Bed was comfortable and clean though. Decent enough for one night, wouldn’t stay again.

It was decent.

A/c broke, pool closed, vending broke, no drinks at breakfast. Ended up checking out a day early because of it.

There were many amenities out of order. The pool, the hot tub, the juice maker, the washer and dryer, the vending machine.

Second time to stay at this property it was nice both times.

Everything was cozy

As advertised. Clean and well maintained for the money.

The room itself was clean and nicely done however the Lysol order was strong.

The bed was so uncomfortable and our tv was halfway going out so only half the screen had color

The breakfast is nasty!!!!!’

Furnishings are on the shabby side. More than comfortably worn.

3 night stay but housekeeping never came to clean the room even though they were notified that the room needed cleaning. Free breakfast was good (except for the eggs and link sausage). Staff was friendly.

The property was very clean and nice!

This is not Best Western Plus quality. I should probably ask for a refund since the photos shown are NOT this property. This is a very basic 2.5 star property. The bath towels are paper thin like Motel 6. The Franchisee is really cutting corners.

Nice stay, decent breakfast. The shower/bath switch was broken bout all. Clean room, nice to have a fridge and a couch.

The staff was very friendly and helpful