Great location. We were given the wrong room at first but was upgraded due to the inconvenience.

Joe was great at the front desk thank you

Very nice and clean

Everything was good except the breakfast. It was disappointing at best.

Perfect stay and even better service

Very nice place

Property and room was very nice. The only problem was the bed is on a platform and the edge of the platform stuck out. My husband banged his shin on the the corner several times. I put the ottoman that was in the room at the corner so he wouldn't bang his shins anymore. That solved the problem but I would suggest they change that aspect of the bed.

Nice quiet place. I enjoyed my stay.

VERY NICE & FRIENDLY I WILL STAY AGAIN :)

We fly in to watch the soccer game at At&T stadium and with so so many hotel options, I relied on reviews. And they were spot on!! The staff was great check in smooth- and the welcome cookies and water hit the spot after a long day. Our room was very clean and the beds and bedding very comfortable. The area is convenient to the toll roads. They have a Buffy style breakfast at the hotel, but we choose to go to a popular café 2 miles from the hotel (Starwood cafe ) great brunch options as well dinner in the near by arts District. A plus is that this hotel check out is at noon. Thanks doubletree for a great stay.

Was comfy

Had an issue with my door, where I couldn't open the door the first 5 hours at the hotel. The front desk had to open the door each time I needed access to get in the room.

Over all I rated this hotel stay a 8/10! This property was great, and I definitely will be returning. Staff communicated properly & professional with it! Location of property is in a very nice area, property was very clean! I didn’t order food, but the dinning area and bar was available every night I stayed. The room was amazing , I had a balcony view! The water was soo beautiful in the morning & at night! I did love the fact that this property had a refrigerator in the room! The po was very nice & had a giant mirror down stairs in the lobby to take pics in, lol! The only con was the luggage carriers, yes it’s only 2 for now. But I know for sure they will get more. Book a room here, you want be disappointed!

it was very clean and staff was very nice & quick with all accommodations

Lack of cleanliness and rooms were noisy.

the staff ladies on counter not cooperative, no water bottle in the room.Room not cleaned properly.no body glen available. Even charged for the damage empty bottle. very disappointed with service. We booked atleast six rooms. no happy

Excellent

Good

This is the second time I’ve stayed her for business, and while overall I think it’s an average, kind of out dated hotel, this time Inhad some experiences that need to be shared and improved. When I arrived and went to my room it was very hot. They quickly got a maintenance man up to take care of it, but I was appalled while he was banging around on it that when he took out the air filter there was like an inch of dust on it. I have never seen an air filter so dirty. Ultimately he got the air conditioner working again, but it was going to take too long to cool down and since it was late they kindly moved me to another room. They have a breakfast buffet option that you can pay for in the morning. The lady that runs it is very friendly and helpful, though doesn’t know much English. However, when I went to get out some oatmeal from the vat it was blue on top! I told a different lady nearby and she also didn’t seem to understand me very much but she just stirred the oatmeal and smiled. Needless to say I didn’t get oatmeal. Overall, I think the hotel management just needs to work a little hard to keep a cleaner and better environment.

great customer service.

Price was great for everything that’s offered. The king bed absolutely amazing! Balcony view was perfect. Emmanuel has great customer service always smiling and super helpful. Would definitely come back!

T

this hotel was very busy. the breakfast bar was out of most food items and it was not free. this was a one and done for me. too many other good options in the area. the bed was comfortable.

Worst hotel ever stayed. Shower was not working had to request another room. New room was rundown noisy neighbors. Staff not friendly

Good stay, would not have a problem staying again. Young lady in the front was a pleasure to work with.

Everything has been perfect.

Great place and location but for it to be a doubletree in los colinas. The furniture needs updating in the rooms not worn out.

Rooms were nice and clean. Staff was very friendly at check in. Breakfast was terrible! There’s no signage that the breakfast buffet costs so much, or that we could order something off menu. Buffet food was tasteless and the batter for the waffles came out like grey water.

really awesome hotel pretty property, very quiet and tranquil

Clean, great location, friendly staff

Nice clean hotel - friendly attentive staff

Very nice place for stay with my dog child. We spend a weekend here and all enjoy it.