My stay at the Betsy was unforgettable. I was upgraded to the penthouse, room 408. Beautiful views, as well as a relaxing and enjoyable stay. I can’t wait to go back.

We have never stayed at a better, accommodating, friendly, beautiful hotel! Our hotel made our trip! They must take care of their employees because they were the most friendly and attentive staff we have ever come across.

Staying at The Betsy was a great experience, because of the ambiance (eg. art, live music), the 5* service of the amazing staff and the good location. Everyone of the team, including the front desk, the concierge, the lobby bar, the swimming pool at the rooftop, and housekeeping, was wonderful. They are all friendly, welcoming and helpful and go above and beyond to provide top notch service.

location on ocean drive and proximity to the beach

Great

The elegance of it all! Rooms were spacious and comfortable. The art and decor was fascinating! The CEO’s were the best! We will be going back

Amazing staff, delicious food and clean rooms.

It’s was a good location.

Overpriced & terrible rooms

Staff were excellent, very helpful and very kind. Hotel was very nice.

I absolutely love this hotel and can’t wait to come back. Excellent service from the time I walked in until I left. It was clean, comfortable, great location. Breakfast was great especially the coffee. This is my new second home.

Great Hotel Wonderful experience - great place to wind down and relax Awesome location just steps from a beautiful beach. Awesome staff with Five Star service!! Friendly and welcoming. Will definitely return to this Hotel in the future!!

Very charming place that feels like a haven (in the best ways) from the Miami Beach madness.

The Betsy South Beach is a gem with all the charm and splendor of a 5 star hotel. It is an older hotel, much like the others on this part of South Beach, but unlike other hotels, the service here is top notch. From Fritzner at the front desk, to Fritz the bell hop, to Ana the hostess at LT Steak & Seafood - the staff were all professional, warm and friendly. They made you feel so welcome! The rooms are adorned with books and artwork giving a feeling of being at home. The only drawbacks to this hotel were the air conditioning and size of the room. The air conditioning isn't very strong, so the room felt a bit humid, especially after using the shower, but was still comfortable at night when the outdoor temperature goes down. Next time, we will book two rooms for our family of four, so we could have more space. There are plenty of places to sit and relax at The Betsy. The library and adjacent hallway as well as the lounge/lobby have plenty of couches and comfortable chairs, not to mention outside with the many patios. The swimming pools are well taken care of as well as the gym. Water and towels are available at both pools. Bottled water is readily available to guests at the front desk or from housekeeping in your rooms. It is situated on the quieter part of Ocean Drive, but the beach, restaurants and shopping are all within walking distance. Will definitely stay here again on our next trip to Miami!

Loved this boutique hotel! Staff was excellent.

Absolutely fabulous, down to every detail. Mario at the front desk was always cheerful and helpful. Food was delicious and our room was so adorable and cozy we didn’t want to leave. Will be back!

This was one of the best hotel I’ve ever stayed at in Miami. From check-in, we were greeted with smiles and Prosecco. The rooms and clean. Someone comes by every night to check and see if you need fresh towels, water or coffee. It’s conveniently across from the beach and offers complimentary beach chairs and umbrellas to its guest. Last but not least the food is absolutely amazing! Shout out to Brandlys the best waiter and Sidd at the front desk. I would absolutely stay here again!

Amazing! Probably my favorite stay. They were super nice and accommodating. The place is beautiful and the pools were very clean and quiet.

Breakfast menu is the same everyday. A bit of change would be nice.

Fantastic service, location and atmosphere. We will definitely return

Hotel staff were amazing! Great customer service. Room was very nice. Only issue we had was the bathroom had an awful smell that we notice the morning of our checkout and unfortunately we were next to the alley and it was trash day. So the extra noise was not pleasant.

We left Grand Cayman due to hurricane Beryl and ended up in Miami. I booked our room at the Betsy at the airport & didn’t have a ton of time to make a decision on a hotel, but were so grateful to have had the opportunity to stay here! The staff were so friendly. I absolutely loved the vibe at this hotel! Breakfast was so much more than I could have expected. It’s located in the quieter end of South Beach but still walkable to many restaurants and shops. Meeting Besty and Rosa was the icing on the cake. Thank you for making our diversion wonderful. We would absolutely recommend this hotel to others and would definitely stay again.

It was amazing. A beautiful pearl in the crazy ocean drive. Love everything about this hotel Ten out of ten!!

Resort fees were not properly disclosed.

One of the best hotel stays I’ve ever had!

Such a wonderful hotel! The staff are friendly and go above and beyond. We especially liked the welcoming glass of prosseco we received at check-in

The Betsy was an absolutely wonderful hotel with wonderful staff. Highly recommend!

Friendly staff, great locations

Beautiful, traditional and classy hotel which is clean, in a perfect location and offers first class service. Highly recommend

Great stay. Superb customer service at the Front desk and restaurant. We recommend staying at the Hohauser wing for a better room experience.

Great palce to stay. The pools are not as nice as they could be. The options for the included breakfast are very limited.

Great location at the quieter end of South Beach with beach access/amenities. Friendly and helpful staff, especially the front desk team. Clean facilities, fun decor/artwork, relaxed vibe. Would definitely stay here again.