We were really happy with everything

Very hospitable

Check in experience not great, 30 min wait, no welcome drink offered, arrived at 11am so room not available until 3pm. When we asked for room at 3pm was told still not available. Finally got room at 4pm. Only staying one night so not great. Weather was stormy on and off and they closed the beach club at midday just as the sun was coming back out. Not ideal as only adult only area. 100’s of kids at main pool which remained open through the weather. All the decent spots for sunbeds at beach club now only for paying day guests not hotel guests. All had reserved signs on and all were empty. Disappointing as we love to sit by the waters edge and now you can’t. We will now book somewhere else because of this. The Westin next door for example. Such a shame as this has changed since our last visit. I guess all about making more money but to the detriment of hotel guests.

Toll

Just returned and cannot wait to go back. As a family of 4 this hotel offered everything we could ever need. The variety of pools worked so well with the children able to play with balls and inflatables in one pool but adults could get away from it all in another. The service was excellent, the food fabulous. I would highly recommend this hotel.

Overall, we had an amazing holiday. The location was beautiful, the breakfast was excellent, and the hotel exuded luxury. The pools were enjoyable, though the food and drinks were quite expensive. We dined at the hotel several times during the week, twice opting for the evening buffet and twice at the Blue Elephant Thai restaurant. There are some excellent restaurants in the area outside of the hotel, highly recommended that you explore the local eateries. The bedrooms were spacious and comfortable, and the housekeeping staff was fantastic. We also enjoyed a jazz night in one of the bars, which was a delightful experience and definitely worth attending if it’s available during your stay. The reception staff was courteous, professional, and very helpful. The Prosecco that greeted us after a long journey was a welcome surprise. The only negative experience occurred on our final day after checkout. We checked out at noon and decided to have lunch at the reception restaurant, When I went to the bar to ask for some drinking glasses, the bartender was about to hand them to me when the floor manager, Rajendra, intervened and insisted I be given paper cups instead. I found this behavior very disappointing. I had to remind him that we had just spent thousands of pounds at the hotel and were currently paying for a substantial lunch. He reluctantly provided the glasses, but the incident left a sour taste at the end of an otherwise enjoyable holiday.

Fabulous stay at the Hilton in St Julians. From the minute we arrived staff were warm and welcoming and nothing was too much trouble. The concierge was very helpful and provided lots of options to explore the island and the chefs went above and beyond to make sure all tastes and food intolerances were catered for.

On the whole the hotel was lovely but the sheets in the room were not clean. Clearly could see makeup stains.

Queing for check in, breakfast, sunbed. Massove dirt under the beds. Severe damp smell in the room that the AC doesn't clear. Rust on the table leg in the room. Staff less helpful always explaining that what you needed is the responsibility of someone else.

Food options lacking

Perfect hotel

Very clean and really lovely staff. The beach club is lovely to have if you are holidaying without children. The quarter deck bar is great. Staff are helpful, cheerful and approachable. Room cleaning is discreet and very well done. Nicest selection of decent size pools in Malta. Really easy walks (or affordable cabs) to high quality restaurants. In hotel restaurants are also great quality.

A lovely bit of luxury

It was just awesome

Hilton Malta is one of my favourite hotels, we as a family go every year and it’s our sanctuary. I had a few things that annoyed me a bit this year, room service came pretty late, most of the days around 3ish pm when we wanted to have a nap, they’re very good though and came back later. Saturday and Sunday was packed around the pool area, apparently only hotel guests, but lots of Maltese people do stay cations, unless you’re down by at pool at 8 am, it’s pretty hard to find a sun bed. Also, unless you have breakfast very early, it’s a long line to get into the breakfast.. we had no issues Mon-Fri. I get that they want to fill all rooms, but it got too crowded for my taste. I’ve never experienced this before. I’ll definitely go back, but might do fewer days and go somewhere else for half of the break.

Perfect

Perfect

Friendly and helpful staff. Rooms were very clean and spacious. Wonderful restaurants within walking distance to choose from and my husband and I felt welcomed and safe. I would highly recommend it!

Excellent service and fabulous facilities

Great hotel with a great location and awesome facilities. Had great help from the Consigliere finding a suitable trip to Gozo and the Blue Lagoon. As expected the pool area and service was first class. Maybe they could be a little more on the offering side during dinner service as it was hot, and refill of drinks were needed a litle more often. All in all a great stay as usual with the Hilton Hotels and Resorts

Great hotel, nice staff, clean.

A really 5 star hotel! Superb! Family or couples that is the perfect hotel for a outstanding destination!

every thing was good

A very large well positioned hotel in the lively town of St.Julian - spotlessly clean, and well managed. Pool options for families and an “adults only beach club” - 3 bars, 4 restaurants, spa, gym etc. Breakfast is full of choice. Did not eat at the hotel for any other meals. As a female solo traveller I was well looked after and felt safe in the hotel. Staff need commending for their attentiveness and honesty.. my housekeeper found a ring I’d misplaced in the room and a faulty shower was fixed promptly. Not so good - due to the position of the hotel near Paceville (nightlife area) - a large part of the hotel is not quiet at night if you have a room that’s higher than the 50’s on each floor (i.e I was on the 8th floor .. in room 856) you can hear the music and party goers until around 5am. It’s a very long walk to breakfast and the pools from these rooms too.. about 7 minutes. The weekends at the hotel was crazy busy with weddings and conferences .. this meant that the main bar (Quarterdeck) was closed for 2 nights due to “private functions”. The adults only “beach club” turns into an outdoor club at the weekends which makes it chargeable to enter.. leaving only a terrace bar for hotel guests. I feel this was a compromise for the people who were paying hotel guests. Overall a great hotel .. just be aware of noise and choice of open bar options at the weekend.

Very forthcoming staff and large pool area.

We’ve been here for the 2nd time and it was great, as we remembered A bit full, but that’s normal for holidays I guess

Very nice hotel. Good location. Excellent outdoor facilities.

This hotel is very well situated but outdated. It has a huge list of amenities but definitely not for adult couples and more of a child friendly resort.

pool is amazing

Great for families. Perfect location, amazing facilities and friendly and helpful staff

Lovely hotel and at the right location to visit nearby. We were there last week for 6 nights and we are vegetarian, no meat or fish and we were really struggling with our food in the evening buffet. There are lots of Indian chef in the hotel and lots of people like vegetarian curry and veg dishes so couldn’t understand why they weren’t being cooked now and again.. We have stayed in Hilton in other countries but we haven’t had this much of a problem as we did in Malta, even Pizza was not in the buffet whilst we were there… We even told the chef on the first night that we are vegetarian and would appreciate if they would accommodate us with a vegetarian variety but we were very disappointed…

Some at the front desk were rude.