Room was immaculate!

Service in restaurant could have been a little quicker but overall great stay.

We spent one night here and can say it was a great stay. The communication was great, we arrive late at night and the key to the room was very accessible. The room was big, clean and had everything we needed. We had breakfast included with our stay, but I wish we didn't, as it was really not good. I understand continental breakfast is quite frugal, but some of the bread and the croissants were stale and dry, not very pleasant to eat.

Rooms were comfortable and included breakfast spread was good

Was very disappointed, we booked because this was a Rydges, as this is somewhere we have stayed before and felt would be a great choice. However checked in on the Thursday before Good Friday and checked out Easter Monday and there was no housekeeping. This should have been highlighted on booking not when I arrived. We have never had this over Easter holidays before.

Good place to stay

We had a beautiful 2 bedroom apartment with kitchenette which was very handy! Continental breakfast, with the option to upgrade to a hot breakfast for a small cost, each morning was absolutely delicious. Absolutely recommend and will return in the future.

Quiet and well run

A good experience however the restaurant was average

Excellent service great restaurant

I love the place and environment of the surrounding. The staff were very friendly. Breakfast should be chefs special like making egg with toast.

I regret to inform you that our stay at Ridges Armidale from December 23 to 28, 2023, fell short of our expectations, particularly in terms of housekeeping and service provision. While the first day was satisfactory in terms of cleanliness, subsequent days witnessed a lack of home services, including the failure to provide essential items such as toilet paper and tissues. On the night of the 27th, we had to make a special request for these basic amenities and towels. Moreover, we were informed during key collection that there would be no home services on the 25th and 26th, with a promise of a $10 refund per person per day. Unfortunately, this refund has not been processed to date. Although our accommodation included breakfast, we experienced challenges with the provided items, with certain items being consistently empty. Despite reporting this to the attendants, refills were delayed, affecting the overall service efficiency. Considering the reputed status of Ridges Armidale, our five-night stay did not align with the anticipated level of service, leaving us disappointed with the overall experience. We hope for appropriate measures to be taken to rectify these shortcomings and to improve the service standards for future guests.

best value for money. highest standard

Great suite

Poor service

My stay very brief, excellent shower, lots of hot water, very comfortable bed. Good quality TV

There was a mixup with the booking dates and this was addressed at the the time of booking in and we were told that has all been fixed” one month later we got billed for a second time costing us an additional $619. Also the bathroom had a serious problem with a bad smell emanating for on the floor waste. The main reason we chose Rydges is that they had a restaurant but annoying it was not advertised that the redturaywas not open every night - we will never stay there again

The decor was outdated, carpet was not clean, room was dark and very uninviting

The staff were absolutely amazing and very friendly and nothing was a problem. The property was very beautifully maintained and clean.

Lovely accomodation, will certainly be back!

Lovely room and bathroom. Lovely restaurant. The only thing we didn't like was the QR code for info about the hotel and restaurant, so we looked it up online. Prefer to have a printed version, however looking it up online was fine.

near central location, close proximity to UNE

Please put the heater on for guests before they arrive as the room was very cold upon entering

Very nice and comfortable. A little bit out of the centre of town

Staff were welcoming, easy and quick check in. Room was clean and tidy and bed was very comfortable l. Thank you for a comfortable stay.

Booked a room that included bathrobes and heated bathroom floor. Neither of those were provided, neither was there any tissues, pen/paper or anywhere to put your luggage. When I mentioned this to the receptionist on checkout, she said they dont provide these things and blamed my booking agent for falsely advertising. However Rydges own website clearly lists bathrobes are provided in every room. She offered no apology and really had an attitude. Not worth the inflated price. Wont be staying at Rydges again!

Stayed 2 nights

Easy check in, friendly staff, comfortable bed, guest laundry a bonus, missed the gym this time but will def be back

We’ll appointed, spacious rooms with microwave, kettle, coffee pod machine. Bathroom is well appointed with quality fittings and linen. Would stay here again and recommend to others.

Xxxxxxx

The rooms are great but because of a lot of dark timber - cupboards, desk etc the lighting towards bathroom, fridge area could be a bit brighter. The staff in the Restaurant were fantastic - a very busy night but their service, manner, helpfulness and cheerfulness and advice re wines etc was very much appreciated.

Lovely beds and furniture, very old worldy, pleasnat and zesty breaksfast, would recommend!!