Room smelt musty, and was dusty. Bed clean and comfortable. Bonus having the pool. The bathrooms could do with a toilet brush.

On checking in we wete asked if we wanted breakfast, apparently it’s more expensive if you decide in the morning. The price for two drinks a pint and half was over £10 pounds so we only had one drink . The manu was very limited and very expensive so we didn’t eat even though we had been travelling all day .

Nice room for our 1 night stay, we ate in the restaurant at night and the food was high quality. Breakfast was excellent with a huge choice of hot and cold foods and also cook to order .i would recommend this hotel to stay in There is also free parking on site and 24 hour snack bar /food

Perfect!! Lovely hotel and staff!! Excellent facilities for the children and made them feel very welcome and relaxed!! Definitely looking to return in the future!!

No room available HILTON HOTEL give my room and I had go find a new room - spoilt my evening

Great staff very friendly Beautiful spa area and pool Large room

We have stayed here numerous times over the years. Still very clean the bedrooms and comfy.

It was good stay exept our shower was broken the whole time even after asking them to fix this but they gave us a good fiscount for this incombienience the staff there are very good and helpfull

Great staff service in hotel help when i needed help with something would stay there again

I liked my stay

We enjoy an excellent stay, the staff make this hotel the friendly atmosphere, helpful advice, and welcome was very much appreciated. Some minor areas showing signs of wear but for the price point and facilities we have no complaints. Would recommend and will return in the future.

Overall good stay but car park lighting very poorly lit making it feel unsafe and dangerous. We needed to charge electric car and with no signage difficult to find chargepoint in dark.

Staff were lovely and kind Food is very tasty and well presented

The staff were lovely. The facilities were very good and the breakfast was, as always excellent. I'm a site manager at a school and I believe the cleanliness and maintenance could be improved. Happy with our stay.

Good

We stay in this hotel 5 nights + each year but this year it went downhill substantialy, the bedding wasn't changed at all in our entire stay and there was a drink spilled on it the first night but the housekeeping didn't seem to care. No coffee machine for 3 of the mornings which is disgraceful. Leisure facilities collection of also do with a good clean. Condiments weren't replaced and the overall niceness of the place has gone. A good vet could of have got the sausages snorting again!

I highly recommend the premium room if you have children as very spacious and comfortable. Staff were very friendly and approachable ensuring we felt welcome. Plenty of breakfast options. Good facilities such as gym and pool.

AC was faulty and was actually heating the room, It was not until the early hours of the morning did I realise this. This left the room warm and as the windows only opens 2 inches took a while for the room to eventually cool down!

Shame there wasn’t any marmalade for breakfast!!

Great hotel, real family focus due to little touches. The kids loved the pool and breakfast.

The room was not very clean and two light bulbs could not be turned on.

We had one of the big rooms which was lovely, staff were friendly. Breakfast average. Check in and out easy. There was a big inside a photo frame which still haunts me but other than that no complaints. Would stay again.

while staying at this hotel i had a man walk into my room (he had been given a key to my room by reception) , the room was dusty and had dust spiders 4 of which i removed from the room 1 i left alone

Very friendly staff great food nice hotel very comfortable

Convenient hotel. Staff were lovely. On quite a busy road so expect some road noise if that side of the hotel.

Stayed on the third floor, for the first time. Several visits previously on floors 1 and 2. Reception staff always polite and check in nice and easy. Had large area of flaking paint on ceiling in the ensuite which we shared with reception, to be actioned by the maintenance team. A few hairs on the bed and in the shower tray.

All perfect

Good location, great breakfast, friendly staff. Noisy room neighbours but fine if using ear plugs at night. Air con worked well and room clean. Spa area changing rooms rather tired

We had reported all the issues with our stay. From the frist day. The facilities are old and with lots of things not working properly. What made my daughter get stuck in the toilet due to a jammed door. At breakfast was missing so many things and the coffee machine was broken. I had recommended the hotel to many of my friends and we stayed with your hotel twice last year and this year and this time my experience wasn't the best. Hope all thinks are addressed and looking forward to see all the improvements. I needed please contact me for more information in how things can be improved. Regards and many thanks to the staff that tey there best to help me and my family. My room was 114.

For the price we paid I was happy with the room. The hotel could do with a bit of a makeover as our room ceiling looked like it had measles and there were scuffs on the walls, however everything in the room worked as it should. I was a little surprised that the TV wasn't a smart one and the room didn't have a safe, but these wouldn't have deterred me from booking. I must compliment the staff at reception and bar/lounge area who were all very cheerful and helpful and the 50 kwh eV charge point (only 1) was useful. I would recommend they add more of these looking at the number of ev vehicles in the car park. Overall I would definitely stay in the hotel again as we found it comfortable and welcoming.

We've had multiple says at this hotel now, as it's a perfect location for trips down to Rotherham. Disappointed at the foisty / mouldy / damp smell in the room (room 15) when we entered it. Not sure if we had just become accustomed to it the following morning. Pool facility is great (another reason to chose this hotel over others), breakfast the following morning has lots of variety & warm / cold foods. The (I assume) wedding party got a little rowdy later on and there was lots of banging doors etc, disturbed sleep a little bit, but not enough to make us change hotels in future.

Pleasant staff. Aircon broke in the room again this year. Had to be moved. Hotels tired in places but not bad overall.