Friendly staff, great food!

Walkable to most sights.

The staff was so friendly! Especially Meredith and Ricardo! We felt so comfortable with Meredith, we told her she was part of the family! The food was fantastic! We had the steak and the Crispy Chicken.

I booked this hotel for team members attending a conference. Upon their arrival, one of the team members called to inform me that the front desk staff had notified them that the AC was not working. Given the circumstances, they were offered a full refund if they chose not to stay. Since it was the middle of summer and uncomfortably hot, we decided to cancel. The team member was assured that the hotel would handle the cancellation. Weeks later, while reconciling our corporate card, I noticed that no refund had been issued. I contacted the hotel to clarify the situation but was redirected to Expedia. While discussing future bookings was irrelevant at that moment, I did reach out to Expedia. Their representative was helpful but informed me they had no record of the cancellation. After contacting the hotel, I was shocked to hear that the hotel denied any issues with their AC system during the dates of the stay and refused the refund. I understand that Expedia’s options are limited, but I am deeply disappointed by the hotel’s handling of this situation. I trust my team members, and as one of them remarked, "I would certainly not call our director just to make up a story and move from a 4-star to a 3-star hotel." To further validate our experience, I found reviews from other guests who also reported AC issues and poor service from hotel staff around the same time. While the hotel itself appeared beautiful, I cannot rate it on anything other than the poor service.

The beds were very comfortable. Our room fronted on 16th street and even on 9th floor the traffic noise was noticeable. The lighting in the room is “ boutiquey” and didn’t always provide sufficient light to see. Large counter/desk was great space for our makeshift food prep area (breakfast) but mini fridge is small and there was no microwave.

The room was fantastic, I had a great view and the restaurant was phenomenal. Best cassoulet I’ve ever had! My only problem was the parking situation. It was convenient that they had parking, but it was a lot more expensive than I was told. I was told it would be $55 a night, so I was expecting a $165 bill. After tax and fees the total was $281, so I felt like that number was disingenuous. Plus add tips for valet, so I spent $321 for three days. I haven’t done the research to know if that’s a good price for the area, but I didn’t like that they weren’t up front about that and I got a surprise on my credit card after I left.

Superbe!

Great spot, clean, nice size room, location, great breakfast….

Lovely accommodations and people

We just LOVED our stay here. Very friendly and competent staff, comfortable and clean room, great bed, and a refrig! It was terrific.

I booked the property because of the roof top deck. However the roof was closed the entire weekend because they had booked private events. Also the night manager was a jerk.

Great staff, clean and modern room, convenient location.

You won't be able to meet the location, but this was a phenomenal stay. I will admit there could be much improvement on not blocking the elevators for an hour with housekeeping carts while people are trying to get to meetings, but overall, it was the most comfortable that I have ever slept in with the softest bedding, a beautiful setting and a really great stay.

I like the area within DC that this hotel is in, it’s a bit of a walk to the metro (0.5 mi).

The AC in the entire building was broken so my room was 80 degrees windows facing the sun making my room much hotter than what the weather was outside.

The service and accommodations felt like staying in a 5 star hotel but at an affordable price. There was nothing the staff wasn’t willing to do to make our stay enjoyable. The best hotel experience we have ever had.

Excellent location and VERY comfortable room. Staying at the Kimpton Banneker was convenient…15 minute walk from the White House, lovely wine hour, nice selection of restaurants and bars in the area.

"...while upstairs, rooftop event space Lady Bird THE Roof Top's disarming indoor/outdoor perch encourages spontaneous connections under the stars while offering unfettered views of the landmarks that make the city so iconic." Gee, sounds great, doesn't it? Wish I could have been up there at some point during my stay. It isn't accessible unless staff lets you go there, and the hotel had rented it out 2 out of the 3 days I was there. Very deceptive advertising. Stay somewhere else where you can actually use the roof if that is at all important to you. So much for my kid getting a rooftop view of DC... which is a big piece of why we picked the property and why I gave 2 stars on the Property Condition rating. The rest of the property is fine but is not the Kimpton of old days - it used to feel special to stay in the Kimpton hotels. It doesn't anymore. It is just like another hotel these days.

part of Embassy Row. Walkable to Metro red line (but a little far). Disappointed the Rooftop Bar was not open during our stay.

There was very little shower pressure. What’s funny is the shower also had an eco mode that was basically the same as off, in addition to the regular mode that was functional but depressingly low pressure. The room was bigger than we expected and felt quite roomy. Location is great. Not the cleanest hotel room. Staff is lovely and friendly. The french restaurant on the ground floor is fantastic.

Great experience!

Amazing service, excellent room compared to holiday inn. Loved the complimentary service of adult beverages at night and A.M. coffees. Loved the size of the room having come from New York where half of the Kimpton room was the size of the New York room. Also same cost which makes the Kimpton stay a whole lot more luxurious feeling. The hotel was amazing for location to easy food options and easy sight seeing. Beautiful hotel laid out with modern flair.

Amazing experience!

Restaurant was superb with nice French bistro food. Most of the staff were very nice and helpful.

I was very dissatisfied with my stay. I purchased a room for 2 Queen Beds; roughly $500 per night with tax; when I got to the property, they said they didn’t have any Queen bed rooms and forcefully gave me 1 King size bed with a pull out couch. It was very inconvenient and rude as my mother uses a wheelchair and there was limited space in the room. It was very uncomfortable to be sleeping on a pull out at well. And they didn’t have duvets for the pull out and just gave us sheets to sleep with. Not an experience worth $500 per night. Very disappointing!

The restaurant and all the staff

Very clean, modern, spacious and comfortable room and bathroom. Do not understand why there were reviews about shower low water pressure since the shower water pressure is easily controlled by moving a lever. Superior service. Excellent breakfast. Mustafá and Essa were very courteous at the reception desk. Amenities such as complimentary water and morning coffee available at the reception area. Complimentary wine at 6:00 pm, which we unfortunately were not able yo enjoy since we were not back to the hotel at that time.

nice hotel

Very convenient

Hubby & I were quite pleased with the service, cleanliness and staff’s timely responses throughout our short stay. We would def. book again!

Prior guest’s food in the refrigerator. Front desk staff not helpful with even the most basic requests. Hotel restaurant service and food were subpar. Not worth the price they ask.

The hotel is lovely and comfortable; the staff very friendly and helpful; and is in a great location.