It was a short but good stay, hotel condition and staff were very good and helpful. The breakfast was ok. The location great if your plan is to eat out and go for drinks, plenty of nearby places to eat and drink.

Great overnight stop

Beautiful hotel and lovely food

I have stayed here a few times now. It ticks all the boxes for me!

Upon check-in we asked about parking and were directed with an arm wave to the back. Went to the room and it was very cold. Tried to adjust the heat but the thermostat was not working. Called the desk and said they would send maintenance to fix it. We waited about 15 minutes and decided to leave. When we returned about 2 hours later then thermostat had not been fixed. Was told the only thing they could do was offer a space heater. What!!! The clerk then lied to the company and said I was satisfied with the heater. Not true! I said this is a safety hazard and isn’t there any other options? He said the heater was the best he could do. We stayed 2 nights and the problem was never resolved. Then upon departure another desk attendant asked if we had parked in the back to have our parking stamped. Nope!!! Knew nothing about that option.

Rating: ★★★★☆ I recently stayed at the Clayton Belfast Hotel for a weekend getaway, and overall, it was a delightful experience. **Location:** The hotel is conveniently located in the heart of the city, making it easy to access popular attractions, restaurants, and shopping areas. The beautiful views from the hotel are a bonus! **Check-in Process:** The check-in process was smooth and efficient. The front desk staff was friendly and welcoming, providing us with all the necessary information about our stay. Receptionist and night manager were very helpful **Room Quality:** Our room was spacious, clean, and well-appointed. The bed was incredibly comfortable, and the amenities, including a mini-fridge and coffee maker, were much appreciated. The bathroom was modern and spotless, with high-quality toiletries provided. **Service:** Throughout our stay, the staff was attentive and eager to assist with any requests we had. They went above and beyond to ensure we had a pleasant experience. But, need more training for bar staffs. Overall is ok **Overall Experience:** I would highly recommend the Clayton Belfasf to anyone visiting the area. It combines comfort, convenience, and excellent service, making it a great choice for both leisure.

Amazing Hotel five star service on arrival room immaculate

The girl who is working at the reception with short hair is very friendly and professional,

Nice hotel, lovely staff, great bedroom, food ok On the negative Cold plates at breakfast, not enough staff slow to clear tables Lifts, chairs, entrance and ladies downstairs toilets scruffy and dirty I would stay again as location and bedroom were great

Room was not serviced during our 2 night stay. Breakfast was chaotic - had to wait for half an hour and a lot of choices were unavailable. Vomit in a lift all day! Public toilets in a poor state.

Most staff brilliant. One or two not as good as they think they are.

Great location. Nice, clean, quiet and safe. Sanjeev, Sheffield

Shambolic reception. Did not have Hotel.com booking. Wanted to charge again. I had to produce the Hotel. Com confirmation email. Breakfast was included in my reservation with Hotel. Com but they refuse to provide access to breakfast without payment. The rooms were never cleaned during the 4 night of stay. The management and service was very poor. Will never book with Hotel.com again as they blamed their incompetence on lack of proper communities from Hotel.com. Please avoid Clayton if you can as it definitely is not value for money.

I very often leave poor reviews however on this occasion due to the extremely poor condition of the hotel, room service which was non-existent. Example my colleague had a dirty glass outside his door for two days that had previously been there on arrival, room was not cleaned or beds made during a two day stay. Furniture dated and most of the hotel directly. I will not be hurrying back anytime soon.

I enjoyed my stay here.

Great looking hotel until you go in the bathroom as the ceiling was covered in mould other wise a suitably fine place to just sleep - breakfast was a fiasco as no plates or any clean tables so had to fine a clean spot and grab what warm not hot food was available- staff fine and sorted it but said they were inundated first thing

Wifi didnt work in the bedrooms - annoying as i was there for work. Shower ran red hot or cold & nowhere in between. Dont look under the beds - .really gross. Id dropped an ear-ring & discovered all sorts besides on my quest to find it.

The front staff were superhelpful and breakfast team. Thank you

Very comfortable, friendly staff , can't wait to stay again

I paid £165 for an exec room , inc breakfast. I would have been happy at £99. The dated and worn room also had a very noisy air vent. The breakfast was poor quality.

Amazing service…. Great staff… very comfortable beds and pillows… great food…. Fantastic stay…. 5 *

Great hotel lovely rooms

The staff was very helpful and the room spacious.

N/A

Nice property, good location, within walking distance of city centre. Bed not very comfortable and room was stuffy - air conditioning didn’t work very well.

Lovely pleasant stay

The reception and dinning area were nice. Thats the only good thing i can say really. The staff i didnt really incounter with but the few i did they were helpful. The room tho very outdated. We got our room serviced everyday and everyday the new towels were dirty or stained. We could here peole talking in there rooms that were only a few doors down as well as could hear everything outside even with the windows closed.

Really nice relaxing stay.

Spacious twin bedrooms. Clean and good size bathroom.Very convenient location near to city centre.

This is a very conveniently located hotel in Belfast, just a few blocks from the bus station as well as easily walkable to the city center, St. George’s market, and many coffee shops and restaurants. The staff was very helpful, the rooms clean and comfortable. We enjoyed our three day stay.

Staff was friendly and room was comfortable and clean.

Very expensive for what youre getting. Think it was around £170 per night, plus £20 breakfast, plus £15 overnight parking. Breakfast was poorly prepared, rooms were outdated and in dire need of a refresh. Tiles missing, mouldy grout and scratched up student accomodation like furniture.