I have stayed at this motel several times before, and this may be my last time. I was given a room I had stayed in once before, and I really don’t like its location. It’s right next to laundry, and the office, so I don’t feel I have much privacy. It’s also at the entrance of their walkway, so there are lots of people going by that door, and that room is anything but soundproof. It’s a very small room, so I felt cramped in it. The bed was also extremely uncomfortable, it was hard and I woke up with a sore back and hips every morning. I also would like to know what laundry detergent they are using, because I had a terrible allergic reaction to it. Each of the three mornings I stay there, I woke up with swollen, puffy eyes and red, raw skin underneath my eyes. It took a couple of weeks for my eyes to heal again after this stay. I like that it’s family-owned, and they are very conscientious about keeping clean rooms. But between the allergic reaction and the hard mattress, I don’t think I can risk another stay here. A few years ago, I woke up with my jaw out of place. I had to find a chiropractor that morning who was willing to fit me in and work on my jaw for 45 minutes to get it back into place. I think that was from the hard mattress and uncomfortable pillows. I really don’t like giving a negative review to this property as generally I like it and want them to have a good business, but they need to do some updates for the comfort of their guests.

This is a motel on the main drag of Custer. Easy walking to bars and many restaurants. It’s an older hotel and not much to look at on the outside. However the rooms are large and nicely appointed. Comfortable beds, nice towels, indoor pool and hot tub, coffee maker, nice size TV, in room are just some of the amenities. If you can get a good deal on it, it’s a great place. Took one star off as it’s a little pricey. Custer is a great base camp for the southern blackhills.

This is an older property that is well maintained. We did have an AC problem, but the temperature during our stay made that a non-issue. We were offered the choice to change rooms, but declined. Enjoyed the large indoor pool. Room was small, but had everything we needed.

Nice pool and friendly staff

Staff member was very helpful with how to get to visitor attractions nearby

I really liked staying at Chief Motel. It was a cozy place with very comfortable beds. Older but clean and neat. The only thing was that their outdoor pool was not the cleanest but we still swam in it. Just could have been better. Otherwise it was a great place to stay.

There was no service. Keys were taped to outside office door. Sink in room drained slow. Carpet in room smelled musty.

Have stayed here several times. Never had a complaint about anything. Prefer mom & pop motels over big chain motels. And this place is perfect. Not the fanciest motel, or the most modern. But that's what makes it so special, and why we stay here, and will again, if we ever return to Custer.