It was a vacation with 3 couples! They changed our room due to the steps being senior citizens. Great room, cable, amazing breakfast, and the staff was the best!

This property is in the heart of Ubud. Good location to stay with.

Appreciate the change from 1st floor to Ground floor and its convenient to my friend who has ankle pain. Very helpful and friendly staffs.

This is ine of the most beautiful hotels in Ubud, however is in need of some repairs. The staff are lovely and kind. It is like a beautiful dream staying here!

The location is amazing. But folks with mobility issues should let the hotel know so that you are not placed in a room far from the lobby, which requires navigating steep steps and a couple sloping walkways. The front door of our suite took several tries to lock, the back door never locked. The toilet also ran continuously. But staff are lovely and the location is fabulous.

Despite being bang in the middle of Ubud the resort is an oasis of quiet and relaxation. So beautiful. Loved it and it rounded up our Bali holiday just perfectly.

So disappointing… The one bedroom villas are quite pricey, but we are willing to pay for them. However, this has been the worst we’ve seen in Bali. We used the photos and text in Expedia as a guide to deciding to stay there. When checking into the villa for night one we had significant problems. No outdoor furniture on the balcony, missing sunbeds, no lounge as shown, no kettle, TV didn’t work, blinds were broken so didn’t close properly, no in room safe as advertised, no glasses. And bizarrely the fridge was in a cupboard and not plugged in, because there was no hole in the back of the cupboard for the cable to go through, so the cable couldn’t reach the plug. So we have to pull out the fridge and move it across the room to plug it in. Initially reception said “our marketing team must have had the old photos up”. Given we booked 3 months earlier, clearly not true. We suspect the villas were booked out and they just gave us one that was unfinished, hoping we wouldn’t complain. We were moved to a new villa the next day. All of the above problems or items missing were there. However…. Initially we noticed the safe was locked so we couldn’t store our valuables. Reception said they would solve but never did in the remaining three nights. So we didn’t tell them of the other issues as it was clear they didn’t care much. Air con simply doesn’t cool the room and would auto switch off every half hour so not even working as a fan. The private villa pool water wasn’t deep enough to re

Pros: Great price, beautiful property, amazing pool/poolside area and delicious breakfast (for price). Excellent location, on main road, close to main attractions. Friendly staff. Cons: took one star off bc room was not as clean as we would’ve liked. Also, our room was loud at night since it was right next to bar (but not all rooms were loud). Overall would recommend (especially at that price)!

The staff are kind and the villa garden is beautiful, but the rooms are the opposite. During the entirety of our stay, we had issues regarding the cleanliness and condition of our room. Bedding was old and never changed, towels/bedding had stains or smells, and the room was much more run down compared to the listing. In the end, we left our stay at Pertiwi a week early due to the above reasons. The villa had agreed to issue a refund for the unused nights for a fee but have since stopped replying to emails and calls completely, leaving me unable to receive a refund. Save your money and don't book here unless you want to be dissapointed.

The property looked like you were in the forest, I mean beautiful. But at night I always saw lizards in my room making noises (or not sure what animal made those sounds), then it was raining like for 70 hrs straight and I had a big leak in my out-resting area. The cleaning wasn't the best. They could do a better job in that area.

Very clean, emersed into the culture, staff os very friendly

Great place. Great location. Could not recommend more.

Aaaàaaaa

A beautiful resort conveniently located near Monkey forest and Ubud Art market. The staff was excellent and very helpful, especially the man who checked us in. The resort includes a very serene spa and pool. Breakfast is limited but still very delcious.

The hotel has only just reopened post COVID so the grounds need a bit of work done but the staff are working on it. I hope they bring back the buggy for transport within the complex. Have stayed several times and love the position of the hotel. Our room was quiet except for the sounds of running water and bird life and had beautiful views of the pool and grounds. My family and I will continue to use Pertiwi whenever we’re in Ubud.

HORRENDOUS. I would suggest people avoid this place. I was the only guest, the room smelt (as if there weren't enough to choose from, all of them!) People were there before I arrived and seemed to have left also. It felt unsafe, the rudest staff were on duty, peomises made by the owner to improve it turned out to be untrue. I packed up and left very quickly and Hotels.com has refused to refund ANY of the stay as apparently 'it can't contact the property', so no help there?! I was surprised by the total lack of help! Ill get a refund via my credit card. Disappointing however.

HORRENDOUS. I would suggest people avoid this place. I was the only guest, the room smelt (as if there weren't enough to choose from, all of them!) People were there before I arrived and seemed to have left also. It felt unsafe, the rudest staff were on duty, peomises made by the owner to improve it turned out to be untrue. I packed up and left very quickly and Hotels.com has refused to refund ANY of the stay as apparently 'it can't contact the property', so no help there?! I was surprised by the total lack of help! Ill get a refund via my credit card. Disappointing however.

The service wasn’t warm and not helpful.Called from room to the customer service ,no one answered. The Breakfast wasn’t worth the value.The bed sheets were not cleaned , the pillows had bad smell, sweat and oily.The bathtub was clogged and the faucet was broken.Bugs inside the bathroom by the bathtub floor.

The service wasn’t warm and not helpful. Called from room to the customer service ,no one answered. The Breakfast wasn’t worth the value. The bed sheets were not cleaned , the pillows had bad smell, sweat and oily. The bathtub was clogged and the faucet was broken. Bugs inside the bathroom by the bathtub floor.

The staff was excellent and very accommodating, the surroundings grounds were beautiful lots of trees flowers and a natural river.

The staff was excellent and very accommodating, the surroundings grounds were beautiful lots of trees flowers and a natural river.

Dirty room on arrival, unacceptably so. No more than a dribble of water coming out the shower for a whole week. Grass seemed to being given endless water. No internet in room, had to sit in a mosquito infested lobby to log on. Too much chlorine in pool.

Beautiful grounds with infinity pools and very friendly employees. The resort had beautiful huts for massages and it’s centrally located in Ubud close to all the shops and the monkey forest. I would highly recommend this resort to anyone who wants to stay in Ubud

Beautiful grounds with infinity pools and very friendly employees. The resort had beautiful huts for massages and it’s centrally located in Ubud close to all the shops and the monkey forest. I would highly recommend this resort to anyone who wants to stay in Ubud

Helpfull and friendly staff. The breakfast that was included was ok. But our room was terrible. We stayed in the back of the hotel. It was very outdated and unclean. Everytime when we came in our room, it stinks like the toilet. Furthermore, we had lots of musquitos. There was no klamboe available, so we had to kill like 5/6 musquitos everytime before we went to sleep.

Beautiful place. A really central located hotel, but you still find quietness here.

I loved the beautiful spacious gardens,the large pool & setting & the friendly staff.

Very run down and the front of the property was a huge construction site. Plus stuff at the pool site res

It was unclean and full of insects the was really very dirty I found insects on bed

We’ve been coming to Bali fort ten years and The Pertiwi is by far our favourite hotel ! All of the staff are extremely kind and friendly ! The staff at the front desk always go out of there way to make us feel welcome . The hotel is perfectly located, lots of restaurants, shopping and Spas close by . I’m an early riser and love walking around at dawn . The ground are rugged and beautiful . You can’t help thinking , WOW !!! We’re staying in Bali for two mounts and definitely plan on coming back to the Pertiwi. Thank you for a wonderful week . See you soon ! Rob and Marlene from Canada 🇨🇦

We’ve been coming to Bali fort ten years and The Pertiwi is by far our favourite hotel ! All of the staff are extremely kind and friendly ! The staff at the front desk always go out of there way to make us feel welcome . The hotel is perfectly located, lots of restaurants, shopping and Spas close by . I’m an early riser and love walking around at dawn . The ground are rugged and beautiful . You can’t help thinking , WOW !!! We’re staying in Bali for two mounts and definitely plan on coming back to the Pertiwi. Thank you for a wonderful week . See you soon ! Rob and Marlene from Canada

We rented our own villa with a pool. Perfect for us, who was a group of 5. Nice staff, clean room and close to everything.