Nice and clean

The staff were very nice. Considering the unsafe neighborhood, security was good and I’m glad it was in place! Walking around ‘outside’ the hotel did not feel safe. The staff working the food area were VERY attentive, friendly, welcoming and provided helpful recommendations. Advertisements imply 3 (three) restaurants but in reality, I was offered 1 (one) restaurant and had to request items not on the buffet. The buffet seemed to offer the same options every day and tasted nice. The items I ordered off the buffet were DELICIOUS!

Awesome place with a great staff. Stayed for a couple of nights for US visa work and this was an ideal location for visiting the VAC and the embassy. Staff is familiar with the visa process and have a good grasp of Hindi/English, so communication was easy and straightforward. They have some sort of a 'visa' package, which apparently includes breakfast, lunch, and dinner at the in-house restaurants; which was a blessing as roaming outside in Chennai in the summer is not fun. All the restaurants were buffet-style, with a really eclectic spread of dishes - was fun trying everything out :) Gym primarily had cardio equipment, which was good enough for me. Only a couple of minor gripes - the in-house cab rate was definitely on the higher side, but it's the price for convenience and I was OK with it. Neither of the chairs in the room were that comfortable, though the bed was perfectly fine.

Loved this place and how helpful the staff are. The rooms are good quiet and clean Gym is good and food is amazing

Very friendly & helpful staff.

Pros: Excellent overall experience, great staff and service, tasty breakfast buffet, nice open area in lobby Cons: Some rooms are a bit old including legacy ACs that don't work very well. Not enough plug points. Only one room key per room makes it very inconvenient when traveling with family, since the key is also needed to operate the lift.

Good service,,well cleaned

Expectations met reality.

Will not return and will not recommend the hotel. 1. There was mold in inner shower curtains 2. Dining staff cleans table with a towel, then a side plate on the table with the same towel and replaces cutlery on top ! 3. Overwhelmingly undesirable smell in the room. Which encouraged me to stay outside as much as possible. 4. There was only one hand towel which looked used, when requesting for more hand towels, just got one more. All in all compares very unfavorably to the amenities in any 5-star or 4-star property I have stayed in the past.

Quite central and convenient.

Very average for the price. Room quality was average, very limited dinner options with below average taste & quality. Only savior was the breakfast which had lot of options & had good taste.

Staff was courteous and room was clean

Very helpful and friendly staff

Good staff support

Amazing stay! Awesome breakfast buffet. Updated room is beautiful. Comfortable bed. By removing the office desk, they opened up a lot of space in the room. Bathroom needs magnifying make-up mirror

The room was dated. Toilet sprayer was leaking. the room I had the previous stay was better

Currently there is construction work going on .

Excellent staff and services. Very nice food.

Excellent service. Enjoyed the tasty fresh food. Nice staff. Friendly environment.

Stayed here for 3 nights. Staff was very friendly, and accommodated my last minute travel needs to go around the city. The breakfast spread was pretty good. I would probably say that my only disappointment is for a hotel like this, the bar should be 24x7. That would be a good improvement I would like to see if I am to come back again. Overall, a pleasant experience with my family.

Excellent value for the amenities, location, friendly service. Great staff.

Nothing

Very convenient location for shopping.

Nice convenient location for shopping.

Hotel needs a bit of renovation and washroom could have had walk in shower rather than a tub! But staff are awesome and location is excellent too. Also restaurant is fantastic and offer greater choices too.. service is excellent too!

AC was not great. Fridge did not work. Shower pressure was too high. Water leaking from shower to toilet area.

Used to be good staffing

Good staff! Very clean and sanitized!

room bad

Ms Rochelle and Ms Ruby of the Front Office have been the best gift I got from the Property. They went beyond to take care of my needs and am very thankful. Used their saloon and Mr Rajesh was a Thumps Up. All I all it was a good experience with special applause to the staff who made it very comfortable stay

Ms Rochelle and Ms Ruby of the Front Office have been the best gift I got from the Property. They went beyond to take care of my needs and am very thankful. Used their saloon and Mr Rajesh was a Thumps Up. All I all it was a good experience with special applause to the staff who made it very comfortable stay

The Property is on prime location hence all the time is crowded, waited closed to 1 and half hours for check-in and 10 t0 15 minutes even to find a space for the breakfast. The Rooms require renovation, no support for Universal plugs and i waited for a day for the support team to provide me one. Bathroom fittings, Air conditioner all are 20 years old.