Friendly, helpful staff, great location. Good breakfast.

Very helpful receptionists who carried our heavy bags up to bedrooms. Lovely room.. Arrived too late for dinner but reception found us another place in town.

Very helpful receptionists who carried our heavy bags up to bedrooms. Lovely room.. Arrived too late for dinner but reception found us another place in town.

Excellent location and easy to find. The room was OK although the floor was uneven.

Excellent location and easy to find. The room was OK although the floor was uneven.

Adequate and convenient . Nice central location . Easy parking directly outside. Simple check in and check out.

I was driving back from Spain to England and chose the Cristal Hotel as it was centrally located in a town that I had not visited before. It was an excellent choice. Saumur is a very picturesque town with an impressive Chateau and a number of bridges crossing the fast flowing Loire. There was ample public parking (1€ an hour) in front of the hotel. The room was quite large with a four poster bed and tea/coffee making facility. The decor was a little tired but everywhere was clean. The friendly receptionist spoke good English and was very helpful. The best part was the restaurant where I had the most delicious evening meal. The breakfast in the morning was adequate. My only gripe was the wifi which was a little slow and I kept on having to sign in when using it. I would highly recommend the hotel as well visiting the town.

Although we only stayed the one night and I would happily stay again. The room we were originally booked in for(23) was terrible. Dark and with only a view of roofs inhabited by pigeons and being somewhere in the vicinity of the extractor fan from the kitchens. I was very grateful they were able to find us a room with a lovely view of the Loire River no pigeons or smell and for only 10euros extra. Voila!! everyone's happy.

Although we only stayed the one night and I would happily stay again. The room we were originally booked in for(23) was terrible. Dark and with only a view of roofs inhabited by pigeons and being somewhere in the vicinity of the extractor fan from the kitchens. I was very grateful they were able to find us a room with a lovely view of the Loire River no pigeons or smell and for only 10euros extra.Voila!! everyones happy.

lovely hotel

The hotel looked better as time went on. It was, however, the least comfortable of the five hotels we stayed in during this month-long trip to France.

Very comfy bed and great shower. Great views of river.

The hotel is a good value for the money. The room was fine, but the steep dark staircase leading to it was problematic. The stairway should have better lighting. The breakfast was very good. Our room had a view of the nearby medieval clock tower. The hotel is on the river and just a few blocks from the old medieval part of town with many restaurants and small shops.

Very friendly family run hotel with informal style and efficient service. Good breakfast. Restaurant has excellent wine list and a busy lunch trade. Evening inclusive menus more standard tourist fare but the setting is nice. Walkable from station across the spectacular bridge and ample parking by river.

Very friendly family run hotel with informal style and efficient service.Good breakfast. Restaurant has excellent wine list and a busy lunch trade.Evening inclusive menus more standard tourist fare but the setting is nice.Walkable from station across the spectacular bridge and ample parking by river.