Super location and stunning views from the balcony

We loved a 4 night stay. We ere expected to arrive past 2am but the front desk ensured that the keys were in place. Breakfast was sumptuous. Nothing beats the location and the views from the room and balcony.

Lovely old time hotel. Each room has its own character. Rooms are spacious. Bathrooms are very clean.

Central location

From the outside and the lobby, the property looks magnificent...but look closer. Outside wood trim is rotting on several shutters. Awning covers beneath some of the balconies are weather-frayed and torn. Carpeting has been removed from steps, but the risers have not been painted. Look down the hallways: you can see where new, unmatched paint has been slapped on instead of painting the entire piece. Two members of the front desk staff were very nice and helpful. The third and fourth made us feel like we were impositions. Our room was large and had two walk-out windows that offered a good breeze, which was needed because the air conditioning was so weak. The hotel has apparently had past complaints, so they placed a 16 inch industrial Caterpillar fan in the closet for use. But, to use it, we had to unplug the little 19" TV in order to have an available wall outlet to use the fan. All of this for $269 a night. The location is excellent...literally a three minute walk from the SBB and bus stations. Very convenient to restaurants and shopping. Oh...bring your own umbrella. Unlike all six of the other hotels we stayed at which provide guest umbrellas, this hotel sells them instead. There is an old saying: "You may be able to buy it, but can you afford it?" In the case of The Continental owners, the answer appears to be "no." I

Beautiful hotel, great location, outstanding breakfast.

MOLD in hotel made me feel sick until I left. Bathroom extremely stuffy, shower head sprays in all directions at way too high pressure, no fan or ventilation resulting in towels not drying. Mattress is ancient and the room got way too hot at night. Staff are rude and try to argue over small requests like extra towels or wanting to sit in a bigger table in an empty breakfast lounge. View and location are excellent, but completely overshadowed by this horrendous, moldy hotel.

Location: 5/5 this hotel is in a great location. Close to Train station, restaurant, shopping and beautiful view of the lake. Room: 2/5 our room have a beautiful view and it is clean with big balcony. However the bed was too soft, you will sink right in. Pillow have no support. Blanket is clumpy, so some part is warm and other part have no down feather so it was cold. Shampoo come in little sample pack, which I thought was very strange. Towel was a mix match of style and size. Curtain is also mix match of different types of curtains color and fabric. Everything in the hotel seem slightly broken and damage. Breakfast: 5/5 delicious breakfast, lots of variety of fruits and option. The dinning room have a beautiful window facing the river. Service: 4/5 no issue with the staff at check in and check out. Staff did a good job keeping the hotel clean.

Very near train station & town center. It was snowing! But still had a great time! Had a balcony wi the beautiful views of the 2 lakes & mountains, 2 horses! Good spread of hearty breakfast! Staff friendly.

Hotel had a great view of the town. Good home base for traveling to nearby locations.

Hotel location is good, staff are nice, yummy breakfast, accessible location. Nice view.

Hotel is being run”on the cheap”. Seems to be catering mainly to large tour groups. Toiletries consisted of only a plastic pouch of “shampoo/shower gel”. No wash cloths either. Hotel is brightly lit on the outside but, they only have thin drapes that allow the light in. Blackout drapes would be great. Bed linens were rough. I abrated my elbow just turning over. Duvet was badly worn, all of the batting had broken up and fallen to the edges. The hotel is a beautiful hotel with great Mountain View’s and close to the train station.

It was my bday and I requested the hotel for a cake they said they don’t make cakes or provide them. Later next morning there were 2 cakes for breakfast. The room was not well lit. The staff literally took away my keys at 11:15 when I requested 10 more minutes to get ready since it was my bday did not even allow me to check out slightly late because the checkout was very early at 11 which at other hotels is 12. Terrible service

Amazing location. A little bit tired and out dated. A good stay overall. Breakfast included was fantastic

The building is historic.

Very convenient, Just one block from the train station. Great breakfast buffet, you cook your own eggs as you like them. Helpful staff. The pub downstairs is noisy late Saturday night.

Lots of character… historic hotel

Room furniture in very bad shape. No locker, no fridge in the rooms

Easy to tour around all attractions. Good breakfast

It’s a very old property that needs an upgrade

I recommend

Friendly reception,magic building with history,grest location

Great property. Needs some upgrades. But overall great location and views.

Great view and easy access from the train station. The bar is open late and there was a lot of noise from that until about 4 am.

Great location, near restaurante, across the train station clean, safe

Great place in the centre of town. Close to all transport and restaurants. Lovely view over the river. Nice sitting on the balcony have a drink watching the river flow past. Nice breakfast

Property is old but in good condition Beds need updating, not very comfortable

The property is in a great location! The staff is friendly and it would’ve been a good hotel if the fire alarm didn’t go off at 2:30am for over 20min. Also, if you’re seeking quietness then this may not be for you either. They have disco time downstairs up until 5am that I was able to hear on the third floor. Not an awful hotel but could’ve been better.

Recept

Best and very accessible location with great view. The room was spacious and well heated for winter. Will definitely come back and recommend to family and friends.

Near bus n station

The room we received was great! A back corner room which was slightly bigger with a window and a balcony. The room didn’t have air conditioning but wasn’t an issue and we were staying in September and the temps were mid 20’s and cooled at night. Hotel is in a good location to walk to everything we needed and very close to the west train station. The only negatives would be the beds and smoke/noise. The beds were 2 singles (?) put together and squeaked quite a bit when rolling over. The other negative was that there are a couple of pubs below the hotel and the noise and cigarette smoke always found a way in through the balcony doors or windows. This would happen until about 2-3 AM. So it was nice to cool the room down during sleeping but loud and smelt like cigarette smoke. To avoid, take a room on the front of the hotel. Other than that, breakfast buffet was good and really enjoyed our 2 night stay!