We absolutely love staying on property, having access to the hot springs on both check-in and check- out days is the best. The views from the Cliffside are beautiful. If you're looking for an updated room, definitely stay Creekside.

The cabin we stayed in was not very clean. Dirt on the couch, dirt and dust bunnies in just about every corner, cobwebs hanging from lots of places. For paying almost $500 per night, I would expect better cleanliness. The condition of the locker room/spa side has declined since our last visit - hardly any of the lockers work, not as clean as you would expect in the locker rooms.

Lovely cliffside room. Room was a bit older, but bed and bedding were very comfortable. I loved having the option of the river or the pools

helpful and kind employees.

Hotel was nice and let us check in at 2:30 which I had requested. We stayed in cabin #3 which was a nice location and cabin. Pictures show a dining area with a table and chairs but our just had a corner booth type table and no moveable chairs. Cabin sleeps 8 but there is only room for 4 to sit in the living room which made watching tv/football difficult w/o dining chairs to accommodate the other adults. Also the blinds in the master bedroom are stuck all the way open with no cord to lower them. For over $500 a night for a cabin the least you could do is make sure there are working blinds in the bedroom. We came for our anniversary with our adult children and family from out of town. My husband is disabled and we came to enjoy the healing hot springs. Unfortunately he fell/slipped on the wet path from the 1st chair next to the cold plunge to the door. He possibly broke a few toes and he fell on his knee implant which tore up his leg. We were no longer able to enjoy the water due to gushing blood and no one on site able to clean it up and treat it. It was extremely dark and there was a huge puddle of water from people exiting the pool that no one was monitoring. Very disappointing that they don't have better policies in place to keep customers safe and that basically we were just given an apology and nothing else was offered even though we were done soaking after 2 hours dues to the injury. We weren't even given our free drinks that we were included w/stay. Locker room was dirt

So expensive, such low quality of room, no table or chairs, no place to hang coats, wet suits. The pool’s were not open during the week. We had to drive to the pool every day. Restaurant prices are outrageous, we drove 10 miles to Buena Vista for our meals. Will stay elsewhere next time!!!

Great spot for our honeymoon, very relaxing we ended up extending our stay. The adult pools were awesome! Highly recommended.

Still a great place to visit. Service was a little lacking- seemed like they were struggilng a bit with staffing to keep up on a busy weekend. Food at the restaurant was great.