Gardens create beautiful ambience with little paths and lots of greenery. Room was comfortable and spacious with lovely balcony overlooking the pool. Staff are utterly vacant. Very poor English, good at being polite and not much else. Our Queries or questions were never addressed, and that’s is if you could even find someone to ask.

Issues with plumbing at bathroom Staff has almost zero knowledge of English Breakfast is ok, but can be a bit better Old hotel needs more maintenance

The food, the Taff, the playground for the kids the swimming pool. Really it was nice

Great location easy walk to beach and markets. Pools were good. Unfortunately resort had a vomiting and diarrhoea bug going around it and many people were sick more hand sanitiser required

Great pools and outdoor areas. The rooms are getting old now.

Amazing stay Karon Beach

Hotel is tired and aircon did not work well. Staff did their best to help but never fixed. The room was was okay but I expected better from the Centara.

I like location the best.. hotel staff was friendly.. fitness club was good.. . Happy hour. Was enjoyable.. l come again next year..

A nice welcome and lovely room by the pool

It was nice and staffs were very helpful. View from the room was beautiful.

It was nice and staffs were very helpful. View from the room was beautiful.

Amazing place,excellent warm and friendly staff,nothing was too much bother,very clean bedrooms and bathrooms and well manicured gardens with 3 excellent swimmimg pools,restaurants all spotless serving a great choice and very tasty food 10/10

After we changed rooms after the first night (originally paid for a room with a sea view) and were given a quieter - and larger room by the lagoon pool, we were much happier to stay there for two glorious weeks. The breakfast in the Azure restaurant was excellent, plenty to choose from, well stocked up, with different hot dishes available each day. Everywhere was spotlessly clean, staff were friendly and keen to please. I would definitely stay here again. Our room was kept spotlessly clean by the lovely housekeeping staff, nothing was too much trouble. The location is a short walk away from Karon beach, the temple, late market, lots of great restaurants as well as the Family Mart, 7-11, Tesco Lotus a short distance. We absolutely loved our holiday here, the weather didn’t disappoint, all the Thai people were lovely, a truly relaxing holiday - wish I could afford to go straight back!! Thank you Centara for looking after us so well.

After we changed rooms after the first night (originally paid for a room with a sea view) and were given a quieter - and larger room by the lagoon pool, we were much happier to stay there for two glorious weeks. The breakfast in the Azure restaurant was excellent, plenty to choose from, well stocked up, with different hot dishes available each day. Everywhere was spotlessly clean, staff were friendly and keen to please. I would definitely stay here again. Our room was kept spotlessly clean by the lovely housekeeping staff, nothing was too much trouble. The location is a short walk away from Karon beach, the temple, late market, lots of great restaurants as well as the Family Mart, 7-11, Tesco Lotus a short distance. We absolutely loved our holiday here, the weather didn’t disappoint, all the Thai people were lovely, a truly relaxing holiday - wish I could afford to go straight back!! Thank you Centara for looking after us so well.

Room slightly dated, in need of touch up, faulty tv, balcony doors, and sink. Shabby in places. Fantastic location and grounds excellent food.

Ok stay. The Hotel is not as modern as the photos show, but still nice enough. Nice pool area and close to the beach. In-room dining is expensive and not that good. A lot of restaurants, massasge places and minimarts close by. Good breakfast.

Excellent service:) they made my stay very enjoyable. I recommend to anyone looking for a place which has everything!

Excellent service:) they made my stay very enjoyable. I recommend to anyone looking for a place which has everything!

All ok except the air con in room could be better Would stay again when in Karon

All ok except the air con in room could be better Would stay again when in Karon

It was very clean. The staff were extremely friendly & helpful.

Pros: Pools : Has 3 pools , one for young families, beautiful grounds, Staff: lovely staff whom try to help out, even at time with lots of communication issues due to language. We needed to scan and email a document urgently, whilst a male staff member said immediately that cannot be done, later on a lady at reception advised him that it can be done at business centre and helped us out. So some training of the guys wouldn’t harm. Restaurants ambience: the actual space of restaurants are beautiful and Airy. Cons: Room are up to 3 levels with no lift , yes no Kidding. Rooms ( we stayed at Tropical rooms), have scratched basic rundown furniture and fixture (lampshades are discoloured and old), there is one PowerPoint that you can use under console table, no USB port, no chest of drawers. The tap was actually broken off the counter top and cracked basin. The back staircase crumbling (see photos). Beds are ok not firm. In- hotel treatments are at least x3 $$$ of outside. There is one control for lights on one side of bed! There are no pool towels next to the pools , you have to walk to the lobby to get them or exchange them which can be abit of a walk. Pool table: there is a pool table which has the same theme I.e. tired, the balls are Knocked around and bumpy but never been replaced. Breakfast: limited options and horrible food, dishes filled up with basic repetitive items: different kinds of eggs! Limited gym and pool opening hrs

We had a wonderful break meeting up in Phuket with family Whilst we had a great time the hotel rooms were very basic and extremely tired The staff were always friendly and kind And the cost of eating and drinking at the hotel was rather high.

We had a wonderful break meeting up in Phuket with family Whilst we had a great time the hotel rooms were very basic and extremely tired The staff were always friendly and kind And the cost of eating and drinking at the hotel was rather high.

Great location.Easy access to all shops and bars with a short walk to the beach.

Great hotel and would return if in the area again. Good location, nice big rooms, the only thing I would say would be they probably need an upgrade but apart from that everything was brilliant!

Great hotel and would return if in the area again. Good location, nice big rooms, the only thing I would say would be they probably need an upgrade but apart from that everything was brilliant!

Overall was very clean. We did however find a condom wrapper under the bed that stayed there for 2 days before we threw it away ourselves. Restaurant was pricey but delicious.

I like that its within walking distance of a lot of restaurants, souvenir shops, and the beach. I didn’t like the pool closing at 6pm. I like late night swims. Also, the rooms were not cleaned thoroughly. We found a condom wrapper on the floor as we walked in to the room our first day. Gross.

Amazing staff, food and happy with our rooms. Definitely return

Amazing staff, food and happy with our rooms. Definitely return

I like the area location and its spacious