Upon arrival I was given a smoking room. Now to ensure I had not mistakenly booked a smoking room, I looked at my reservation. No, I had clearly booked a NON-smoking room. The smell was so horrendous it was difficult to sleep and my entire suitcase of clothing smelled for the rest of my week long trip. The breakfast looked like the food had been sitting out for hours(meats, etc) and I was concerned about getting ill eating it. The only bright spot was I was able to take a bottle of water. The rest of the food was not worth even going up for. Then to top it off, I had been given a very reasonable quote the evening before for a car service for touring the next day. Upon check out the price suddenly changed drastically. No thanks. I then gave my credit card to pay, which has a chip. They DAMAGED my credit card continuously trying to swipe it. Then, they repeatedly told me it was MY card that was not working and insisted I would have to go to an ATM to withdraw money. They even put the hotel manager on the phone. I repeatedly tried to explain to him that if there was a problem with the card, then there was a FREE way to call my credit card company. He refused. Then, lo and behold another customer checked out and they realized it was THEIR problem with their machine. Go figure! I wasted an HOUR of my time that morning handling the mess. At that point I refused any kind of car service into the city and left on foot to the metro. WORST HOTEL STAY EVER!

Very friendly staff keen that you enjoy not only their hotel but all that Baku has to offer . Rooms are a good size and spotlessly clean , with good quality beds and pillows . They have a small restaurant on the top floor which they kept open for us to enjoy a late night traditional azerbaijan meal and provided a free breakfast the next morning . Are only difficulty was finding the hotel on the confirmation the number was 28 in reality the hotel is at 48 ,

Good hotel and nice price.

My first time to Baku from Canada was wonderful experience. I will come again.

Awesome clean and luxury rooms, excellent service, friendly stuff. I would def recommend for any type of purpose of trip to Baku Az.

It really was a nice hotel with very cooperative staff... Room was quite clean, food was nice... over all it was very good. Will stay there again. Inshallah

Very friendly staff who are interested in you and in making your stay pleasant. Good food, although not a big variety. Rented drivers are very knowledgeable about the city of Baku, and willing to accomodate your desires.

What a find. The Premier Hotel is the ideal place to stay in Baku. As I checked in, I was welcomed warmly by Samir, the youthful owner of the Premier - and his personality is reflected well in his gracious and excellent staff. They helped me with every task - from arranging tours in three cities to configuring my mobile telephone to function in Azerbaijan. Thank you Gunay, Irava and Elnur. A kind woman named Shahla prepared fresh omelets in the rooftop breakfast room - which even offered outside dining. Staying in a residential neighborhood on a side street 4km from the Old City gave me an opportunity to explore the city - which I may not have done if I'd stayed in a costly downtown hotel. I feel as though I saw more of the real Baku - beyond the aesthetically striking Bulvar Park. It is safe to walk anywhere at any hour, and I highly recommend Baku as a romantic, business or family destination - and the Premier Hotel is exactly where to stay. Thank you Taghiyev Nasimi, General Manager, for the great books and information about Azerbaijan.

What a find. The Premier Hotel is the ideal place to stay in Baku. As I checked in, I was welcomed warmly by Samir, the youthful owner of the Premier - and his personality is reflected well in his gracious and excellent staff. They helped me with every task - from arranging tours in three cities to configuring my mobile telephone to function in Azerbaijan. Thank you Gunay, Irava and Elnur. A kind woman named Shahla prepared fresh omelets in the rooftop breakfast room - which even offered outside dining.Staying in a residential neighborhood on a side street 4km from the Old City gave me an opportunity to explore the city - which I may not have done if I'd stayed in a costly downtown hotel. I feel as though I saw more of the real Baku - beyond the aesthetically striking Bulvar Park. It is safe to walk anywhere at any hour, and I highly recommend Baku as a romantic, business or family destination - and the Premier Hotel is exactly where to stay. Thank you Taghiyev Nasimi, General Manager, for the great books and information about Azerbaijan.

The 4 stars that this hotel has are equivalent to not more than 2,5 stars if you apply the international requirements. It is extremely overpriced for what it offers, and the staff has no idea of hospitality management. The hotel staff claims that the hotel is in the city centre, but it is nowhere near it.