I liked everything though it took a while to get our rooms ready on day 1.

LOVE LOVE LOVE this hotel. The service was phenomenal and the food was delicious! We will definitely be returning!

Excellence! We will be back a 3rd time :)

This was the best hotel that I have ever stayed at. My boyfriend and I came here for to celebrate my birthday. The staff made me feel more special than I have ever felt in my life. The property was beyond beautiful. Five stars is not enough for this property. I will be back here very soon. I 20/10 recommend everyone to stay here.

Great service, good food. Beach ok renovations still ongoing.

Very dissapointed that the Spa was closed due to refurbishment. Expedia never mentioned this. The hotel offered us a 10 percent discount for masssages in room or on a makeshift place near the beach (looked awful) It is ridiculous to think a mere 10 percent discount will make up for the entire spa experience....The Spa is a major part of the resort for us, so this was a real let down.

Loved the St Regis at Punta Mita. Walking distance from the Punta Mita Golf Club. The staff is amazing and the butler service is outstanding! We will be back!

The service was incredible. It was a beautiful place and loved our stay.

Butler

Everything

Paradise on earth. Exceptional staff and top-notch property

This property is so due for a refresh and the current operator is doing as little as possible to maintain the grounds etc. The staff wears worn out tattered uniforms. The landscaping has weeds in and kept areas everywhere. The site says the pools are heated but they are not heated. Well the upholstered stuff has stains and very worn fabrics. The food quality is very poor.

This property is so due for a refresh and the current operator is doing as little as possible to maintain the grounds etc. The staff wears worn out tattered uniforms. The landscaping has weeds in and kept areas everywhere. The site says the pools are heated but they are not heated. Well the upholstered stuff has stains and very worn fabrics.The food quality is very poor.

Excellent service and amazing facility. Great food

Excellent service and amazing facility. Great food

Worst food ever. The bistro is terrible

Worst food ever. The bistro is terrible

Excellent stay, staff was very nice and the place was very clean. Few options in the menus of the restaurants but food ok

When not in a pandemic, this is a very expensive hotel and if I would of paid full price I would have been disappointed. The property is a bit tired and needs a renovation. The pool tiles were broken and calcified and landscape lights were broken. The breakfast was mediocre. Although, Punta Mary’s on the beach was really good! With that said, the service was fantastic! The staff was beyond friendly and helpful. Our room was spacious and had an outdoor shower, nice linens. The beach is really rocky but the views are spectacular!

When not in a pandemic, this is a very expensive hotel and if I would of paid full price I would have been disappointed. The property is a bit tired and needs a renovation. The pool tiles were broken and calcified and landscape lights were broken. The breakfast was mediocre. Although, Punta Mary’s on the beach was really good! With that said, the service was fantastic! The staff was beyond friendly and helpful. Our room was spacious and had an outdoor shower, nice linens. The beach is really rocky but the views are spectacular!

I usually stay at the Four Seasons but this time went for the St. Regis. The only thing about this stay that was magnificent was the bed. They kept messing up on the service. Missed housekeeping(2 out of 3 days), wrong orders, not having a taxi ready. It’s just not what I expected. Comfy beds though.

Had a great time, staff was amazing. Only downside was that there were a lot of bugs in our room.

Had a great time, staff was amazing.Only downside was that there were a lot of bugs in our room.

The Property was spectacular and the staff was A+ across the board. The beach is incredibly rocky so you can’t do much in the ocean at the hotel.

I was very impressed with the area, so private. St Regis takes pride and customer experience, staff is great.

Splendid chef at the Carolina, superb view, whale watching fabulous; check out simply terrible (we nearly got double charged for the accomodation by a rather unfriendly clerk), uneven quality of personnel (breakfast ordered at door simply did not arrive); does not meet the standard of the Four Seasons at Punta Mita.

The staff, the service, the restaurants, the spa, the landscaping, the views...all incredible!!!

Beautiful place.We stayed in room 6603 - the in room shower is horrible because would not get warm, and engineers came out and it was still horrible. We used the outdoor shower connected to our room without a problem. You expect a St. Regis to have a good shower, but this own really disappoints.Take bug spray with you. We would wake up with at least 6 new of bites each morning. They can actually be bed bugs but the hotel assured me they are mosquito bites. I dont know.Staff is exceptional: All staff at Mita Mary were exceptional, particularly Miguel.Waiters at Sea Breeze were so lovely - Rigoberto, Manuel (a lovely, lovely man), Guillermo, and Vanessa! Great fish tacos!Waiter at Carolina Restaurant - Juan Miguel was sooooooo lovely.Poolside staff closer to the Mita Mary were all just amazing. Dont remember names unfortunately.Overpriced hotel taxi - expect to pay about $240 roundtrip, excluding personal tip to the driver. Would we go back? We want to because of the staff is so lovely, but the room was a disappointment. We are leaning towards trying the Four Season instead, which is right next door.

Beautiful place. We stayed in room 6603 - the in room shower is horrible because would not get warm, and engineers came out and it was still horrible. We used the outdoor shower connected to our room without a problem. You expect a St. Regis to have a good shower, but this own really disappoints. Take bug spray with you. We would wake up with at least 6 new of bites each morning. They can actually be bed bugs but the hotel assured me they are mosquito bites. I don't know. Staff is exceptional: All staff at Mita Mary were exceptional, particularly Miguel. Waiters at Sea Breeze were so lovely - Rigoberto, Manuel (a lovely, lovely man), Guillermo, and Vanessa! Great fish tacos! Waiter at Carolina Restaurant - Juan Miguel was sooooooo lovely. Poolside staff closer to the Mita Mary were all just amazing. Don't remember names unfortunately. Overpriced hotel taxi - expect to pay about $240 roundtrip, excluding personal tip to the driver. Would we go back? We want to because of the staff is so lovely, but the room was a disappointment. We are leaning towards trying the Four Season instead, which is right next door.

The resort is beautiful. The staff were really helpful and responsive. We were very comfortable. The ocean is warm and beautiful but the beach is a bit rocky. We got a little bored with the food offerings inside the resort after a few days but we did go into Sayulita for a nice change of pace. Food in the restaurants is quite expensive.

The resort is beautiful. The staff were really helpful and responsive. We were very comfortable. The ocean is warm and beautiful but the beach is a bit rocky. We got a little bored with the food offerings inside the resort after a few days but we did go into Sayulita for a nice change of pace. Food in the restaurants is quite expensive.

We felt that the hotel was extremely overpriced for an experience that was average. For similar hotels in a similar 5-star category, you can get much better facilities, food quality, and service. We left feeling disappointed.