Very clean and quiet

It is a neat place with lot of restaurants and shopping options under a mile radius from the hotel

Great location if you're looking for a place to stay when seeing a concert at the Allstate Arena.

Cleanliness and politeness

Good everything

Amazing hotel highly recommended

Everything was wonderful!

I enjoyed the walking path around the area that looped around the area p

Great stay for the price. Omelette was good.

Only complaint was having to pay for breakfast.

We enjoyed our stay. Friendly atmosphere, very cooperative staff.

Everything

Stay was fine. Service was pretty mediocre. Took quite a while to check in and had to wait in line so quite some time. Check out, no one was at the desk for some time. Beds are fine. Bedding feels very stiff and starchy.

Great stay, very friendly and clean.

Great location to shopping areas, airport, the mall, very clean, very friendly staff.

Very nice hotel. Clean, updated. Walls alittle thin, no breakfast included. Free coffee in morning is all. Over very nice place to stay

Ihis was a great

Beautiful!

I was disappointed I was unable to change reservation prior to trip. Hotels.com contacted hotel to see if they coudl adjust and unable to change. Somewhere in that communication the hotel canceled reservation after request to not make any changes. There was 1 room available when we arrived and wasn't at the value that was billed. Will not stay at this facility again. Overpriced.

A

The elevators were down and the fire department was there so I had to walk up to my room

Room and property were nice. Didn’t appreciate the barking dog that no one seemed to care about.

Was clean and the staff was friendly

Really great property. Clean and updated. The location was safe and quiet. My husband and I were very happy with our experience at this hotel and we are very picky. We will stay here again the next time we visit the Chicago area.

Very nice! Had to change rooms upon arrival due to the heat blasting, but Nicholas was very accommodating. Coffee pot broken in new room, but replaced after 1 reminder. Nice breakfast, but not included - $10.00 charge.

The room itsself was very clean and had a lot of room but our power went out both days we were there (not weather related) and they were very slow to get it back on.

Great location, clean rooms, great value. I will be staying here again.

Very nice property. We enjoyed our one night stay.

Quality of service declined compared to prior years. Felt very minimal.

I love the building the staff was very attentive but it is no were never down town like I wanted

My family and I unfortunately experienced a series of unpleasant experiences here. I booked a 2-bed room at this hotel three weeks in advance before my trip, but my reservation was not honored despite this. On the day of my reservation, I drove 7 hours through 2 states, and I arrived at the hotel around 11pm. We were all rather exhausted at this late hour and anticipating to rest in our room. But upon my arrival, the desk staff told me that the room I had reserved was given to another guest and that there were no other vacancies. They claimed that because Expedia had not provided my contact information, they went ahead and gave up my room without notice. They then suggested we stay at another hotel that should have a 1-bed room open. Whatever the case, at this point it was approaching midnight. I was displeased with this whole experience. We expected to be able to rest in 2 beds right after finishing our long drive, but was instead subjected to a hotel hunt that went until 1AM, just to all squeeze into 1 bed. I've been booking hotels through Expedia for over 10 years, but this is the first time I've encountered such an absurd situation. What disappointed me most was the lack of empathy from the front desk. There may have been apologetic in words, but they were not apologetic in attitude and instead seemed to be annoyed when I was understandably upset by the situation.

Private setting and accomidates pets.