Welcoming Staff! Like always very enjoyable to stay in this hotel! Great breakfast!

Fantastic hotel. Breakfast is great, pool and jacuzzi are amazing, room clean and staff professional.

Very pleasing stay. Although pool and sauna were closed due to covid. I had a massage and enjoyed the hot tub, both very relaxing! Skiing was very busy. There is a lift right beside the hotel and ski rental was very convenient. Restaurant staff was friendly and food was fantastic.

The hotel is nicely located (at least for walks, baby lifts and snow parties) and quite clean, with a cozy lobby and friendly staff. The pool and spa area is also pretty relaxing (at least when everybody is on the slopes). However, the rooms (even those categorized as king deluxe) are incredibly small, with too few amenities (for ex, no tea or coffer maker, no complimentary stuff etc), a rather meagre offer in the minibar and a hardly functional bath. Additionally, the main ski lifts are pretty far and, apparently, they don't offer a shuttle. The personnel in the restaurant is surprisingly clumsy (a lot of protocol mistakes) and sometimes even rude, with no possibility to pay by card for room service. Finally, it appears that the hotel uses the public parking located in front of it, so, during weekends at least, it is almost impossible to find a place (no places reserved for customers).

The room price was high, but the location is excellent

Tiny room no view out of small window (for air.) Bad location far from viliage and center of ski.

The room was clean but quite small. The spa area is ok including a nice outdoor jacuzzi. Restaurant prices are overrated but at least the food was good.

The location si great, the property has all the modern amenities, it needs more atention to clenliness and taking care of the property (there are beautiful flowers on the balconies, that are neglected).Over all we had a good time.

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaasauna open 4pm instead 8am

they are very unpolite and not service-oriented. The hotel is nice, but the rooms are not clean enough

Was very good , some issues with the cleanses in the room but was sorted out really fast , the breakfast was not very rich in products

amanazing place

The hotel is very clean beautiful and in excellent location The Bathroom is open to the room with glass and it’s not comfortable with children

Super hotel for our ski trip. Loved to pool to chill after a day of skiing. Breakfast was very good with a range of foods on selection.

Very nice place, nice staff, brilliant swimming pool, sauna, jacuzzi, good breakfast. Could use a bit more attention to some details, like carpet on the hallway a bit worn, fawcet in the bathroom a bit worn, but we will definitely return.

Very nice hotel, big rooms, very good breakfast. One of the beginners ski slope is just next to the hotel. Nice indoor pool and outdoor jacuzzi.

the location of the hotel is one of the best in Romania specially for winter sports. Hotel itself was great and the staff so kind, good breakfast, room was clean and calm.

Very clean hotel in a fantastic area. Staff were very polite and helpful. Breakfast was very good and varied.

What a beautiful hotel in a breathtaking location. We can only imagine what a wonderland it must be in the winter ski season.

I stayed at this hotel for 3 nights with 3 friends. The hotel itself was beautiful. The room, facilities and grounds were wonderful. The staff, on the other hand, was rude, inattentive and disrespectful. Unfortunately, I dont speak Romanian very well, so when I spoke with them in English, the man at the front counter ROLLED HIS EYES at me and seemed annoyed to have to explain the rates that I would be paying for my stay. This happened at time of our check-in, so that set the tone for next 3 days. I went to see the pool and was harassed by a spa attendant because I was wearing shoes. I felt like I was being interrogated for a crime when she asked what I was doing there, what my name was and the room I was staying in. I told her I just checked in and wanted to see the pool. Perhaps if they had better signage or explained the rules more at the reception desk, these misunderstandings could have been avoided.

Excelent pool and SPA. Big and comfortable room. Kids' room was closed. Average food.