The staff was very friendly and helpful. The pool was dirty & uninviting. The place was fine but we weren’t wowed.

Great place to stay. Great location! Near the end of the beach; not many people at that end!

The staff were very polite. The only problem was they allow people to use the pool at night and you get kids dive bombing and shouting around the pool area where people are trying to sleep. When I asked someone to keep the noise down I just got abuse. We reported this to the manager but it happened again. So another session of not being able to sleep. Our first experience there was good in a delux seafront room our second trip was not so good. It was a beach front room but not a delux. The room was shabby with a very uncomfortable bed. The towels were shabby old brown ones which were slightly smelly. The door didn’t fit well so we used the beach towels to block the gaps to stop insects coming in

clean Hotelarea. good Breakfast, polite Staff. But Hotel is far away from City (15mins walk or order a Tuk-Tuk (150 Baht))

Toilet and shower looked more like a prison cell and the bed was rock hard over all not nice at all

Restaurant and bar close at 5pm not 10pm as advertised. All power at resort went out at 11pm.

Loved the beachfront suite. Very large, the 'living room' had a very nice sofa and curved smart TV. Very firm bed, which was really the only knock. Views down the beach were so cool lit up at night. Very short drive from the pier but very quiet and private feeling. Loved that they rented scooters at the resort as not much is withing walking distance. I thought that was a good thing. Breakfast was very good. They had beach BBQ's which were very nice. Staff was very helpful. Beach was so quiet. The island vibe is so calm and relaxing. Loved it and hated leaving. 4 island tour picked us up on a speed boat from the water in front of our room. It's a must do.

Loved the beachfront suite. Very large, the living room had a very nice sofa and curved smart TV. Very firm bed, which was really the only knock. Views down the beach were so cool lit up at night. Very short drive from the pier but very quiet and private feeling. Loved that they rented scooters at the resort as not much is withing walking distance. I thought that was a good thing. Breakfast was very good. They had beach BBQs which were very nice. Staff was very helpful. Beach was so quiet. The island vibe is so calm and relaxing. Loved it and hated leaving. 4 island tour picked us up on a speed boat from the water in front of our room. Its a must do.

Very quiet and relaxed place, perfectly situated at the end of the bay, perfect for families with small children, nice bungalows with very good bunk beds for the kids, air con was aged and very cold, restaurant service was kind but ineffective, pool was nicely situated facing the beach, but worn, needs a restoration

Great place with reasonable prices and a great location on the beach rooms! The pool needs some maintenance and the hotel has a slightly aged appearance.

Staff is very helpful and the beach is across the street. Good value for families but as a solo traveller not much to do

Extremely helpful and friendly staff. A beautiful quiet beach.

No good--bad service

We were upgraded to here due to a last minute cancelation by expedia due to overbooking of a 4 month old fully paid for booking. It's a nice place with very friendly staff but at the far end of the beach. About 15min walking across the beach to the nearest restaurants. We we're in a beachfront deluxe bungalow. Which is indeed at the beachfront but doesn't have access to the beach. You'll have to walk around the pool. The bathroom is more luxurious than the regular beachfront bungalow but the bathtub takes at least an hour to fill so it's an unusable extra you pay for. Ours was located next to the bar and it's loud music. But after notifying the staff about our babies trouble getting to sleep they turned the volume down without further incidents of it being up during our stay. Very nice! All in all it's a very nice place but given the price we wouldn't recommend it.

Comfortable bungalows on the beach. Stayed in sea facing bungalow. A place to relax in nature.

Comfortable bungalows on the beach. Stayed in sea facing bungalow. A place to relax in nature.

We stayed for a week and explored the island. It was a perfect vacation away from our vacation! Loved the location - just a short tuk-tuk to Saladan, but the beach was a highlight. Restaurant was okay - a bit pricey and we had to send burgers back to be further cooked. Front staff was helpful getting mopeds and arranging laundry service.

The beach is not cleaned. Apparently the government starts cleaning it in June??????Many restaurants and stores are closed as it is low season but there are still some good choices nearby.I think it would be a lovely place to stay at a different time of year. Check first to make sure beach is being cleaned and restaurant is open for all meals.

I did hours of research and read many reviews on resorts in the Krabi area. I wanted a place on the beach, which I got, quiet, which it was and affordable, which it was. BUT the beach was covered in garbage washed in from the sea. Walking into the water you could feel it surrounding you and see it floating around you. Now I realize that, unfortunately, this wash-up cant be controlled BUT why cant the beach itself be cleaned?? It should be raked every morning by staff who, at this time of year, have little to do....My three friends and I were the only ones there most of the time.On the plus side, the staff was very pleasant and we were upgraded to a beach view bungalow for half the usual price. These seemed old but clean and comfortable with hot water sink and rain head shower. They transportation to and from the resort was very efficient. Because of low seas there was only a set menu for breakfast and we found the food at lunch to be average but pricey. The restaurant was closed for dinner but there are other very nice options nearby.

I did hours of research and read many reviews on resorts in the Krabi area. I wanted a place on the beach, which I got, quiet, which it was and affordable, which it was. BUT the beach was covered in garbage washed in from the sea. Walking into the water you could feel it surrounding you and see it floating around you. Now I realize that, unfortunately, this wash-up can't be controlled BUT why can't the beach itself be cleaned?? It should be raked every morning by staff who, at this time of year, have little to do....My three friends and I were the only ones there most of the time. On the plus side, the staff was very pleasant and we were upgraded to a beach view bungalow for half the usual price. These seemed old but clean and comfortable with hot water sink and rain head shower. They transportation to and from the resort was very efficient. Because of low seas there was only a set menu for breakfast and we found the food at lunch to be average but pricey. The restaurant was closed for dinner but there are other very nice options nearby.

Best beach and services

Nice hotel at one one of my favourite beaches on the whole island. Perfect for a relaxing holiday. I would however recommend renting a motor bike, since the hotel is located in a relatively quiet area, whereas the pier and the town of Saladen, where you can find lots of small shops, restaurants and good street food, are only a short drive away.

A beautiful location. A great place just to be away from it all and quiet. Wonderful.Comfortable hotel, and well served. Hope to return.

A beautiful location. A great place just to be away from it all and quiet. Wonderful. Comfortable hotel, and well served. Hope to return.

The view is absolutely gorgeous during sunrise and sunset being on the beachfront, 5 mins by bike away was tons of restaurants and bars. Room was alright, could be cleaned better, floor is sticky and bed was hard. Buy mosquito repellent first chance you get or you will be eaten by mosquitos, they have a mosquito net for the bed, but full of holes so patch it up before using. Bathroom is nothing much, water pressure is non existent, its big enough to put a tub but no tub. Breakfast is a mix of Asian and western, not a big spread but enough.

four nights in Twin bay Aug 2015 Twin Bay is a low budget option, near to the town but a little far to walk. There are restaurants nearby but no stores in easy walking distance -- making it hard to get by and get enough water etc. without a scooter. However scooter rental is easy and traffic calm enough to brave it. There is one swimming beach and one non-swimming. The swimming beach is a really lovely beach and would be my pick for Koh lanta, specifically the part in front of this hotel is sheltered and garbage free. We stayed in the deluxe and regular room on different nights. Hotel does need to finish restaurant construction (aug 15) so that deluxe rm isn't so noisy and to fix the mild septic smell by the regular rooms. Regular rooms were smaller but quieter with better beach access but can't open the window.

John and David did everything to make our stay enjoyable. The view is to die for as you swim in the infinity pool overlooking the beach and ocean. The tide comes in and out and at low tide the beach is very wide. The ocean is all sand and one can walk out a long way before it deepens. We had a satisfying breakfast and went into town for dinner at the Fat Monkey. The beach bar was always a pleasant place to spend some time. This property is good value for money.

We stayed there 2 nights, originally bought 2 but then extended because we really liked it. It was low season and we felt that we are there alone at times. Excellent infinitive pool accessible 24/7 and we have it just for ourselves most of the time. Our room came with complimentary scooter hire which is handy as Kho Lanta is rather big island, public transport nonexistent and Twin Bay hotel is a bit offhand from amenities. The only drawback was breakfast - not really worth the money, apparently it is due to low season and few guests.

I had a fantastic stay at Twin Bay Resort. From the moment I checked in the staff was so pleasant and attentive to me and I saw the same with other guests as they arrived. The room was spotless and cleaned daily. The grounds and pool were cleaned every morning. The restaurant staff served me well, the morning Chef at the free breakfast buffet was especially on top of his game, always smiling and making sure everyone was enjoying the food. The resort grounds are so beautiful and so peaceful. I was looking for a quiet getaway and I was not the least bit disappointed. If you want to be in the middle of the action this is not the place for you. It is a very fast taxi or scooter ride to the nearby town yet close enough to walk to as I did many times enjoying the beautiful views on the way. I must mention that John the General Manager is always on the property and walking the grounds and makes himself available to all of the guests. Years ago I myself was involved in hotel management and John is the epitome of a true professional. I myself tend to be very critical at times but I have to say I was not the least bit disappointed in my stay and I hope to return soon...........The Resort website and Facebook page set the proper expectations for those looking for a peaceful, relaxing vacation with beautiful memories whether you are a family with children, a romantic couple or a single traveler.

Great customer service !Great location! Very friendly staff

Stayed in one of the cottages, backyard is a sandy beach . There is a ton of great restruants and bars a short walk down the beach from this hotel. The resort was quiet and cozy. staff was very friendly and the rooms were clean. I would definitely come back

Have booked the room for two days. Have got an upgrade to better rooms. The ambience is nice. They serve a fantastic breakfast. The price is also reasonable. Highly recommend this hotel.