Excellent stay located in perfect spot to walk to downtown shops and restaurants. Nice staff

Hotel policy is to clean room every other day. Unfortunately we received no such service during our 3 night stay.

great location

Noise from right outside our window due to construction and dirty floors were ridiculous. I have stayed here before and it was not this awful. The location is fine and parking is easy, but our room overlooked a building about 15 ft away and the hammering started before 7am along with loud talking right below our window. The room seemed fine but when I went to put my shoes on, I couldn’t believe how dirty my feet were just from walking on the floor while I was getting ready for the day. That felt gross and the proximity of the construction workers, heavy equipment and all so close to us was unacceptable really. My son didn’t feel safe there so he couldn’t sleep either. We love coming to Fairhope and this hotel is super convenient to the town and the Bay. We stay at Hampton Inn often and have come to expect at a minimum that we will have a clean and comfortable room and that staff will be professional and helpful. Lately that has not always been the case.

Staff members were all so friendly and helpful! Perfect location with east parking!

Cute property ! Loved walking around downtown. Fairhope is an awesome little town.

The perfect landing spot for an up close stay in Fairhope. Well located, we walked to four stellar restaurants located within two blocks. Breakfast was provided each morning and delicious. Our room was cool and comfortable…also quiet. The staff was friendly and wanted your stay to be memorable. Bonus is there is a free parking deck just out the back door.

The hotel was in bad conditions. Everything needs updating, super old and nasty carpet, old furnishings, needs painting. The surrounding area was very nice on the street, but hotel unsatisfactory!!

Two years in a row we stayed here, each time more run down and not clean. Stay somewhere else.

Great!

Located downtown which is convenient. Parking was good but hotel is well worn and rooms need updating. Breakfast was good as all Hampton Inns.

Grata and close to downtown

Great service and convenient location. Though a little dated it was very clean and the morning breakfast was delicious with readily available hot coffee! Will stay there again!

Nice place, wonderful location. Has a lot of charm. Will return. Nifty restaurants close by. Enjoyed our stay.

This hotel was gorgeous! We loved everything about it!

Great place

Great place to stay. Clean, quiet, centrally located to everything in town

Hotel was in a convenient location in the heart of Fairhope Alabama. Staff was friendly, building was neat and clean. Unfortunately, our room view was an adjacent brick wall but we didn't spend a lot of time in the room. Room was quiet,bed was comfortable, complimentary breakfast was great!

Comfortable older property, in need of refurbishment. Breakfast was fine, but not above average. TV was not working, but management fixed promptly. In general, a well run establishment, but badly needs furniture and fixtures replaced.

The staff was Extremely cordial and helpful

Great walkable location, clean, friendly staff.

This property feels like it’s from the 1980s. It is in dire need of renovations and updating. However, the location is excellent and the staff is very nice and quite helpful. At least the parking is free. Even so, it’s a worn out 1980s type property charging 21st Century prices.

Located in lovely downtown Fairhope. The staff was friendly and professional. If convenience is what you’re looking for, then look no more. Only negative for me personally was the towel track placement in the accessible bathroom.It is located directly above the grab bar, making the grab bar barely useable or safe for a person with mobility issues.

Check in was great, employees super friendly. The room was not clean. Bugs on back of couch, bugs on floor, greasy looking stuff on table and desk. Non refundable room or we'd have left.

First impressed when you walk into the hotel is weathered upholstery in the lobby)breakfast area. It was really unattractive and why it hadn't been fixed is perplexing. In addition, we forgot spare socks so bought new ones and they became filthy walking around the room for a couple hours..we threw them away. The staff is outstanding! Everyone we encountered greeted us and was friendly with good recommendations. Beds comfortable, bathroom clean. Breakast good with several choices. Outstanding location right in the middle of everything. Upkeep would make it a 10.

Needs a lot of upgrades. Torn carpet, old furniture and I’m surprised they have not lost the Hampton franchise due to standards. AC did not work in room but they moved us to a suite that was in the same dated shape. I did tip the front desk and maintenance guy $20 each. I’m sure they have a tough job with complaints.

the facility was quite dated

Our stay coincided with the arts and crafts festival. We didn’t know that until we checked in. Was amazing. Perfect hotel!

The LOCATION and STAFF COULD NOT HAV BEN BETTER! Inside property was in terrible shape. Lobby was dark, the furniture was dated and the flooring and walls needed upgrading. The upstairs hallway carpet was worn and dirty and the hallway smelled stuffy. Inside the rooms, the carpet was even more worn and dirty and the smell was almost unbearable. however, the bathroom was surprisingly clean, with no mold, no dust, and clean floors. There was designated parking for hotel guests but it had not been monitored and was all full with non guest vehicles. We canceled our 2nd night's reservation because did not want to stay there another night. Won't stay here again until significant upgrades and cleaner facility. Not Hampton quality!

The rooms are outdated and filthy. The amount of dust on the walls, curtains, and furniture was absurd. We had a room with 2 queen beds and a balcony at $254 a night (through hotels.com but if you book directly its $332) and one of the beds was a rollaway. Not sure if the bed was broken prior to our stay and they just stuck a bed on wheels there hoping we wouldn't notice. It was much lower than the other bed and extremely uncomfortable. The breakfast and location were the only decent things about this hotel. Downtown Fairhope is a beautiful place with pricey shops and restaurants. For this being centrally located in downtown, this hotel should exceed expectations. It definitely does NOT.

Faced construction area which was fine-they started not too early. The room was adequate. Just aged. Good location which was the best part.

This hotel is in a perfect location for enjoying Fairhope. There are lots of shops and restaurants within walking distance. The welcome center and history museum are directly across the street.