Hotel was nice, but for a Hilton I expected more from the rooms. Shower was rubbish, no sockets near bed. Food was okay, expensive. Breakfast buffet not overly good quality ingredients.

No issues at all service very good

Easy and cheap parking, friendly and efficient reception. All areas very clean and comfortable. Food and service in the bar and restaurant excellent. Would definitely stay again if in the area.

Good sized room, very clean. Very large bed but you could hear and somewhat feel the springs when you moved around on the bed. Not uncomfortable but I've definitely had better mattresses. The hot chocolate sachet in the room was 3 months out of date. Breakfast was very good, nice that veggie sausages were provided as standard and a much better selection of pastries than a usual buffet. Pool was small and relatively busy but nice, good to have use of sauna and steam room.

Our stay was a quick Bank Holiday get away. It was really nice. Little Miss loved the pool.

Good

What an amazing experience we had at the Hilton Reading. Jana snd the reception staff ensured our stay to celebrate my Dads 80th Birthday was absolutely perfect. We had 7 rooms for the weekend. Jana had arranged balloons and cake in my parent’s suite. The restaurant staff were superb too, great service, with a seating plan and delicious food. I would highly recommend this hotel. The leisure club staff and manager were pleasant, friendly and welcoming. Thank you Hilton Reading - Jayne Lawson

issue on check in - not dealt with well and only addressed really after having to make a complaint. not customer focused and really not appreciated after long day travelling. still waiting for charging reversal. would not stya again which is a same as rooms are nice and food is good.

Stay regularly however the room always cold and heating never working correctly After 8 years of staying unless over a certain level now charging for car parking despite out on its own total profit making and will probably force me not to use again out of principle

Lovely hotel with friendly and helpful staff excellent condition and service, cleaning and cleanliness excellent and the use and access of the health club facilities made my stay even more relaxing.

to visit family in the area.

Check in and check out was seamless with very pleasant and helpful staff so much nicer than doing it on an app!!

Great welcome from receptionist on Friday 5 January at check in and again from the same lady on Saturday morning. Car park was free in January so a bonus for us. Breakfast was £15/ person and was fabulous, a well stocked buffet. Room was clean and quiet albeit hotel was not busy. Ideal stop off just off M4 to break up our trip to London at night.

Good services, room also okay except television automatic power off so many times, bathroom's ventilation fan too weak (Almost can't work) and 3 of USB hub beside the bed totally can't work.

My stay was good, staff were pleasant, professional, friendly and helpful.

Nice hotel with a lovely restaurant. The pool is a bit small. Parking is free and secure

Great amenities and the breakfast buffet is amazing!!

Great stay. Great staff and nice ambience. Bar area is nice. I would have preferred an earlier check in time but otherwise fine. Breakfast was a little pricey (£20) but good.

Be warned - they close the bar at 1030, even on a Friday, with no warning. I had always thought Hiltons were proper hotels, but there you go.

Comfortable enough, but typical large chain aimed at corporate type hotel. Nothing wrong with any of it, but could have been anyone anywhere in the world - but guess that’s what chain hotels do.

Having stayed in Hotels in and around Reading for the last 34 months, I though it was time to give the Hilton a go. Check-in was quick and easy. The room was very good, although it lacked 13A sockets. Food quality was good, although somewhat expensive and there's a 'service charge' which I didn't see mentioned anywhere. Sticking to the topic of food, after checking in on Monday evening I looked at the Menu and saw several tasty options. However, when seated in the Restaurant I was given a single A4 sheet with a limited menu. I asked for the more expansive menu, only to be told that it was unavailable because the menu was being changed. I opted for a sirloin steak at £31, which was, to be honest, excellent! On Tuesday evening I was given the 'new' full menu, but wasn't really inspired, so ordered the sirloin again, only to find that the price had now risen to £34!! On Wednesday evening they didn't have what I ordered, which, considering it was a 'new' menu, is pretty poor. And now the real disappinment ... On Tuesday evening, whilst in the Hotels underground car park my vehicle was broken in to and several items were stolen. Together with the damage, it's cost over £1500.00. On Wednesday I enquired about CCTV footage, but received a shake of the head, shrug of the shoulders, and that was that. At checkout on Friday morning I was asked if everything had been okay with my stay, to which I replied, "Not really." I explained why, but I didn't get any response whatsoever!

Unable to provide room service of breakfast to me which was very surpised at considering its the Hilton the biggest hotel chain in world! Not good and felt extremely let down.on this!

Nice room, clean, amazing bed mattress and bedsheets. Good breakfast

Good at the restaurant is ugly Never seen that level of poor quality food in my life Service as well was unefficient with servers asking 4 times to Whom the dish was

Wrong room given -ordered a king room and was given a twin, I was upgraded but still a twin room , offered a change but only here 1 night, not worth the trouble moving to another room again otherwise great hotel and facilities, attentive staff-would come again.

Amazing hotel and brilliant staff. Parking is very convenient and I tried the food this time, it was delicious.

Really nice hotel, good location, spacious and bright. Food choice at breakfast was exceptionally good. Evening meal was good value and very tasty.

Essentially a lovely hotel. Nice little pool too. Only reservation was the service. Some members of staff were lovely (if highly inefficient) while others were unwelcoming, slow and disinterested in their work.

It was ok. Long line up to check-in at 11pm. Pillows were flat. No toilet paper was topped when I checked in.

Clean and welcoming

I checked-in on the 8th of July 2023 and checked-out on the 9th of July 2023 at Reading Hilton Hotel. On the very day of 9th of July , came home in Bournemouth and discovered that I had left my blue blouse hanged in the Room 159 wardrobe. Called the hotel receptionist on the same day 9th of July about my blouse. The receptionist promised to call me back the next morning 10th of July after she checked with the housekeeping on the lost property.I didn’t get any call that day. I called again this morning on the 11th of July and again promised to call me back today but heard nothing from the hotel. I am still waiting for the receptionist to let me know about my blouse still in the hotel. Please advise. Thank you.

Great service