The staff was friendly and helpful. The property well kept, room was spacious. And breakfast was good.

Staff) was courteous easy to converse with property was excellent Will stay there again in the future

Staff was great & friendly. Pool hours were not great- we were told that it closed at 8 one night and then 9 the next. No schedule was posted. Hallways were overly scented. Beds were comfy and room was a great size.

The staff was friendly, but the breakfast was terrible and our room smelled like someone had been smoking it it. Will not stay here again.

Comfortable rooms

elevator was super slow and it stop working at some point it was also very hot in the elevator and the highways

Great location and facilities. Only one concern regarding not Abe to provide complimentary water bottles. I wish they don’t sell water but give it for free to customers by placing 4 bottles in the room. Otherwise everything else is great.

Everything was great.

Clean and quiet.

So I have stayed here before but this stay was not so good we got to the hotel that night after a long busy day very tired to go to our room that wasnt our room the key card wouldnt work return to the service desk staff gave me a different one it worked walk in and someone else is already in that room upset I was, I returned for a 2 time to find out the day staff had given me the wrong room we finally got a room, breakfast was good just didnt have the pancake machine working last of all they charged me for 2 rooms a 2 nite stay then my original stay at this point Im very upset waiting now and I referred this hotel to others...

Clean

Tried to work at the desk, but lighting was dark. Turned on every light in the room, still had trouble seeing. Room was noisy, every time a truck went by at night it sounded like a 737 landing on the roof. Very poor insulation.

Very nice, polite staff.

Friendly staff, clean

I checked in very late due to flight delays and the woman at the desk greeted me with a smile and offered a late checkout for my trouble. Very friendly and welcoming.

Checking in was seamless, room was in amazing condition, and the area was surprisingly very peaceful and quiet for being off the highway. I drive to Paris quite often for work and would definitely recommend this as a top pick to others!

Crappy bed and pillows

The room was very dusty and sheets were not fresh, carpet was stained. Overall the room was not very clean.

Awesome great for family to stay thank you all I enjoy my stay

It was nice and quiet

All areas were nice. Loud vehicles on the Loop were the only nuisance.

Staff super nice. Hotel just needs to be remodeled. Wallpaper falling off and some paint and grout in bathrooms would do wonders.

There was no stay , this hotel canceled my room . Terrible experience and will not stay again

The front desk staff was very accomodating to us and all of our parents for the baseball tournament.

First didn’t get the room I asked for so had to load up everything and check in again the next day. Secondly the computers have 10 plus year old internet explorer. Son wasn’t able to do homework at hotel.

it was great would stay there again!

No frills. Just passing through so it was ok.

It was horrible. Pool closed even though I called ahead before booking to ask. We had to walk the grandsons to a nearby Comfort Inn so they could swim. The 13th at 9am I reported that I flushed the toilet and the plastic handle broke off and cut my hand and asked for maintenance to fix it so my grandsons didn't get hurt trying to flush as the remaining piece was jagged at 2pm I went back to the desk and asked when it was gonna be fixed. The lady at the desk you could tell had forgotten. She did call maintenance and got it fixed finally. We had to ask for towels because they gave us three for four of us. The maid left hazelnut coffee. Ummm? Instead of regular coffee. We are night people and to get coffee we went to Comfort Inn to get coffee because they kept a pot on over night. When we arrived there was a smell when we walked in maybe mold? Smell. In the time we were there the carpets needed vacuumed in the halls and no signs of the elevators being cleaned. It was our first and our last stay there.

Excellent stay. Room was huge and comfortable. Person at the desk was nice and accommodating. We had a lot of questions about Paris, she was very knowledgeable about the area.

Despite pictures it's an older hotel. The bed was awful, badly worn, sunk in the middle, legs on bed frame folded in twice! Totally unsatisfactory! No USB plugs for electronics.

I always try to wipe down the bathroom counter, handles and doorknobs with Clorax wipe. I'm glad I did. This counter had not been wiped and there was a gritty substance on it.

Nice place, very clean and very comfortable.