Wow! What a property! My wife and I stayed at the Belvedere Swiss Quality Hotel on Oct. 16 for just one night in the “Classic - Double -or Twin Room, Balcony, Mountainview (Eiger), Air Condition” room. It was an amazing room with the best view from our balcony of the Eiger glacier and the town of Grindelwald! The front desk staff greeted us warmly and answered all of our questions about the hotel and the area. The hotel is walking distance from the train station which is also walking distance from all the shops in town. We supremely enjoyed their breakfast (which isn’t included with our stay but is extremely worth it) which had so many local options. Their wait staff was also so accommodating and pleasant. It is a higher priced hotel, but if it’s possible for you to afford this hotel, I promise that it is well worth the price! Do not hesitate to book it!

The location was excellent and our room was nice. Corner room with beautiful views. Compared to other hotels that we stayed in during our visit to Switzerland, this hotel was well overpriced. The breakfast was good, but we did not enjoy the dinner that we ordered. Very expensive and not very good. I would not recommend this hotel.

Excellent view of Eiger north face.

Beautiful hotel and grounds. Friendly staff

Now, I’m going to be honest. The rooms are not updated or fancy…more like a holiday inn….but the staff more than makes up for the simple/old rooms. Every single person was so nice, kind, and helpful. Georgia was especially helpful to us! We appreciated her advice! The outdoor deck was beautiful, and the restaurant was fantastic! Also, the location could not be better with amazing views.

food was excellent and staff was so kind

The title says it all

Customer service was just ok, should be more friendly. The only person was friendly a whole time was the little young man with a long name that worked on that day when we arrived but the other one wasn't friendly at all. I forgot the name of this guy but if you mention it, I would know. He offered to came down to join the welcome drink in the evening which I believed was 6.30 or 7 pm & he tried to introduced us to the owner & his son. I thought this young man was great for customer service. I saw a certificate on the wall that he recognized did a great job. Hotel should have a coffee machine to make coffee instead of pot to boil hot water for my opinion. Also should have bottle of water at least 1 for each guest instead of go get water from a faucet.

Initially was a little disappointed since the hotel is not as modern, however this was very quickly replaced with a real appreciation around the level of service and comfort. Every employee are friendly and helpful, even with the effort that was made in order to help get the hybrid vehicle charged. The food is great, Jonathan the bar man made any possible drink and the spa is lovely. It also has the best view from their patio.

Highly recommended hotel. very nice breakfast. very nice location. friendly staff. safe. swimming pool was great specially the outdoor pool :P . The bed was not comfortable for me but for my wife is good she like it but I don't. However they offer me to change the room but we have agreement to satay for the same which is they are ready to help and support thank you all. the room has a best view I ever had in my experience. clean room. very good restaurant view. The manager sent us a kind chocolate gift thank you so much and will come again for sure.

Highly recommended hotel. very nice breakfast. very nice location. friendly staff. safe. swimming pool was great specially the outdoor pool :P . The bed was not comfortable for me but for my wife is good she like it but I don't. However they offer me to change the room but we have agreement to satay for the same which is they are ready to help and support thank you all. the room has a best view I ever had in my experience. clean room. very good restaurant view. The manager sent us a kind chocolate gift thank you so much and will come again for sure.

This is the 2nd time we stayed at this hotel. The 1st time the experience was simply magical. We loved everything from the room with the scenery to the food to chatting with the owner himself. This time, not sure what happened, dinner was not as good in the restaurant and service quality has declined. We waited for the bartender for 20 minutes with no service, so we left without ever enjoying our welcome drinks. Maybe covid is to blame.

Had low expectations, but is succeeded and beyond. A great stay with a personal touch. Usually stay in more exclusive hotels, but this was equally or in many ways a better experience. The rooms are clean and nice, but not luxurious, but the staff and the owner family being present and personal, the pianist in the restaurant, made the difference.

Great hotel perfectly located in Grindelwald. Fantastic view from their terrace. Nice spa area and very good restaurants. Highly recommend!

Despite a little misunderstanding when we arrived, we had a great stay. All the staff is at your disposal to satisfy you by seeking the best solutions. The hotel is very comfortable and the staff are lovely and very attentive. We will definitely be back.

Very friendly people. Nice lounge and amazing spa. big room with comfortable beds. Everything was perfect.

Hotel was good. Service at the restaurant was extremely slow and the waitress did not have enough knowledge about the food, but everything else at the hotel exceeded expectations.

A clean and tidy resort hotel. There is good breakfast serving by the hotel.

Absolutely amazing time. Great staff, great stay, great food. Couldnt recommend it more.

Absolutely amazing time. Great staff, great stay, great food. Couldn't recommend it more.

Lovely setting looking at Eiger. Great terrace with Lovely views

Very Nice Hotel with great view and good location and restaurant

Very Nice Hotel with great view and good location and restaurant

Service was poor from the moment we arrived. We drove and parked at the top of the drive way. There were no porters around and even after informing front desk that we needed a porter to help with our large suitcases, none came at a timely manner. So after a long day of travelling by train and driving, my mother and I lifted our suitcases and brought them ourselves to the lobby. It was not a huge deal breaker, but I was already weary of the lack of attention to hotel guests. Front desk was also not particularly friendly. Also, they handed us two room key cards that DID NOT WORK. I had to go downstairs and get them fixed. Very rocky start to our journey. The room and hallways have an old building smell. And though the views are quite incredible from the room, the balcony seems to be poorly maintained. Cobblewebs at every corner with carpeting that isn’t quite clean. Imagine our disappointment as the rooms are quite expensive.

Service was poor from the moment we arrived. We drove and parked at the top of the drive way. There were no porters around and even after informing front desk that we needed a porter to help with our large suitcases, none came at a timely manner. So after a long day of travelling by train and driving, my mother and I lifted our suitcases and brought them ourselves to the lobby. It was not a huge deal breaker, but I was already weary of the lack of attention to hotel guests. Front desk was also not particularly friendly. Also, they handed us two room key cards that DID NOT WORK. I had to go downstairs and get them fixed. Very rocky start to our journey. The room and hallways have an old building smell. And though the views are quite incredible from the room, the balcony seems to be poorly maintained. Cobblewebs at every corner with carpeting that isn’t quite clean. Imagine our disappointment as the rooms are quite expensive.

Staff was terrific and very helpful. Beautiful view, charming hotel.

A friend of mine stayed here in May and highly recommended to me. I booked it based on her words and I absolutely loved it. I had the Eiger room with a big balcony that faces the Eiger mountain as well as the dream-like cottages built on the slope of the mountain. The view is breathtaking! The room is well proportioned and spacious. Food in the restaurant is excellent from breakfast to dinner (restaurant also has an amazing view of the mountain). I will definitely come back.

Very nice and family friendly. Breakfast at the restaurant was excellent and so were the dinner options. stunning views from the room and train station was less than 5 min walk !

Very nice and family friendly. Breakfast at the restaurant was excellent and so were the dinner options. stunning views from the room and train station was less than 5 min walk !

The scenery at the veranda was great. The hotel is close from the station. I enjoyed the stay.

Everything is excellent especially the view of Eiger mountain. All the hotel staff are very nice. Breakfast is great and the location is a short walk to the train station.

I like its location and its view and hope to reduce room charge and for check -in and out timing to become more extended