Best service in Thailand. Extremely friendly personal and helpful front desk. The surroundings is extraordinary even though you can tell the pandemic took its toll on the condition of the resort. All in all, this is a super resort. Try and book here while it’s still overcomable prices.

The staff is excellent and the location is fantastic. The overall hotel setting and facilities are great: the food is considerably better then in restaurants in Bangkok. The room is nice, however, it gets a little moldy because of overall humid weather and the air-conditioning is somewhat loud. But the staff, the surroundings, and the rest of the facilities make up for it. Definitely going back to this place and I highly recommend for those interested in swimming and snorkeling: you don't need to take a boat anywhere just get down to the water and swim along the coast - you will see tons of fishes, coral, colorful clams and anemones, and even an occasional sting ray

At one end of the island... Taxis will be expensive to and fro to the main sairee beach. If you know bike then good. Property has good views and are clean. Decent breakfast

Beautiful hotel but we were exhausted hiking to our room. The hotel was built into the side of a hill and has very steep climbs (particularly if your room is in bldgs 4 or 5). They do provide tuku transportation up, but only to a point, then stairs the rest of the way. Absolutely not for wheelchairs, walkers, strollers, or persons not able to use stairs.

Great location with amazing views but out of town. Very spacious rooms overlooking the pool but bathrooms had a bad smell. Fair breakfast and lots of stairs. Great snorkeling right at the hotel! Would recommend it :)

the staff in the restaurant were great and so helpful however the reception and bar staff not so much, our air con broke and didn’t get fixed and every time you walk past the bar they try to get you to buy a drink... such a shame for such a lovely hotel

the staff in the restaurant were great and so helpful however the reception and bar staff not so much, our air con broke and didn’t get fixed and every time you walk past the bar they try to get you to buy a drink... such a shame for such a lovely hotel

Nice quiet location, but lots of stairs. Definitely not recommended for disabled people.

BUSCA OTRO QUE TENGA PLAYA, PARECE MUY LUJOSO PERO NO LO ES AÚN ASI ESCOGIENDO UNA HABITACION DE ALTA CATEGORIA. TE COBRAN POR TODO. PARA LLEVARTE A LAS ISLITAS, PARA DEJARTE GAFAS Y PALO DE SNORKEL, PARA QUE TE DEN PAN PARA LSO PECES. HAY MEJORES HOTELES AL MISMO PRECIO Y CON MEJORES CONDICIONES.... LA HABITACIÓN DABA MIEDO LA MADERA PARECIA QUIE SE TE FUERA A IR UNA PIERNA A BAJO....

Everything is good except the toilet water too small.

Everything is good except the toilet water too small.

We were greeted on the pier with a sign with our name on it and a great smile. We were driven to the resort at the north terminus end of the main north-south road. The trip time took around 12 minutes. We got a nice drink and were checked in by the front desk within 7 minutes of arrival and were in our room 2 minutes later. This was welcomed as we had been travelling for over a day to get there.We stayed in a deluxe poolside room, which is just off the main lobby area. It overlooks the pool with Nang Yuan islands in the background. The room had a clean bathroom with toilet and open shower. The shower is heated with an in-room electric unit and it produces a hot stream of water. The bed is king sized and comfortable. The TV has several English channels (BBC, NatGeo, Diva) with an unusual amount of Canadian home renovation content. Theres a desk and a chair. There are eight hangers. Bring plastic bags for dirty clothes and transfer them as used and keep them around the hangers at the door. Use the lock on your bag as a safe and your bag as drawers. The balcony with two chairs, a table, and towel drying stand. AC could keep the room at 22c.The Sunsets at Sunset Restaurant are beautiful. The Thai Food was well spiced and portioned. The Western food lightly spiced. Great service!The Snorkel site produces a lot of clean water, an easy slope into the ocean, plentiful fish, and pretty coral.Staff is very friendly, helpful, and genuinely kind by Canadian standards.

We were greeted on the pier with a sign with our name on it and a great smile. We were driven to the resort at the north terminus end of the main north-south road. The trip time took around 12 minutes. We got a nice drink and were checked in by the front desk within 7 minutes of arrival and were in our room 2 minutes later. This was welcomed as we had been travelling for over a day to get there. We stayed in a deluxe poolside room, which is just off the main lobby area. It overlooks the pool with Nang Yuan islands in the background. The room had a clean bathroom with toilet and open shower. The shower is heated with an in-room electric unit and it produces a hot stream of water. The bed is king sized and comfortable. The TV has several English channels (BBC, NatGeo, Diva) with an unusual amount of Canadian home renovation content. There's a desk and a chair. There are eight hangers. Bring plastic bags for dirty clothes and transfer them as used and keep them around the hangers at the door. Use the lock on your bag as a safe and your bag as drawers. The balcony with two chairs, a table, and towel drying stand. AC could keep the room at 22c. The Sunsets at Sunset Restaurant are beautiful. The Thai Food was well spiced and portioned. The Western food lightly spiced. Great service! The Snorkel site produces a lot of clean water, an easy slope into the ocean, plentiful fish, and pretty coral. Staff is very friendly, helpful, and genuinely kind by Canadian standards.

Views are obviously amazing. But this comes at the expense of being near nothing, on an island with the most expensive taxis in Thailand. The location would be fine if the hotel was exceptional but it is overpriced and gets pretty tiresome pretty quick. We paid more for what we thought would be a better room/a bungalow. The bungalow wasn’t as nice as the standard rooms that other family members were in and was up a ridiculous hill. I’m in my late 20s and work a physical outdoor job and I still thought the hill was ridiculous. The place needs tidying up, there’s **** everywhere. Main gripe was the staff, the young staff try hard but they have no leadership. As an example: there’s 1 male and 1 female toilet at the breakfast area; the male toilet is out of action as the manager stands in there smoking all morning and occasionally ****ing all over the seat. Like seriously what the ****, why would anyone think that is acceptable. The next nearest toilet is up and down multiple sets of stairs and not nearby. When I went to complain to reception, the staff were all asleep (it was about 9.30am). Someone needs to step in and straighten the place out if they wish to charge as much as they do

Secluded. Beautiful views. You have to rent a motorcycle to stay here; because it’s too far to walk anywhere. But that seclusion was worth it. Also, be sure you’re knees are in good condition. Walking the steep paths of the property took some effort.

Secluded. Beautiful views. You have to rent a motorcycle to stay here; because it’s too far to walk anywhere. But that seclusion was worth it. Also, be sure you’re knees are in good condition. Walking the steep paths of the property took some effort.

Staff was very helpful from the very first minute until the very last moment. They even give us lift to the pier when we were leaving hotel and helped us all the way to Songsterm pier. Make sure to ask hotel to come to pick you up to the pier when coming to the island since taxis are rip off. Note that hotel is uphill so it is quite a walk to the beach and to the restaurant. Beach is not suitable for kids but offers superb conditions for snorkeling. We have visited several beaches around island but snorkeling around hotel was very good compared to other locations around Koh Tao.

It wasn’t so good, especially for the price. You must have a scooter because the taxi cost to town is 300-400 baht each way. After 10 you cannot get a ride to your room so if your up on the hill then you are walking and it’s steep. There is no wi-fi even though they advertise it. We stayed at 3 places in koh Tao (very expensive, mid range, and pretty cheap) this hotel was our mid range and it was the worst. We actually paid one more night and didn’t stay because of the constant array of problems we had here. We chose to stay somewhere that was a lot cheaper and had way better service and way nicer shower considering the price. Breakfast was awful as well .. eggs weren’t cooked and everything was soggy. The front desk did try to solve some of our issues and were as helpful as they could be given the means they have. Thank you front desk staff, unfortunately we will be staying somewhere else next year

It wasn’t so good, especially for the price. You must have a scooter because the taxi cost to town is 300-400 baht each way. After 10 you cannot get a ride to your room so if your up on the hill then you are walking and it’s steep. There is no wi-fi even though they advertise it. We stayed at 3 places in koh Tao (very expensive, mid range, and pretty cheap) this hotel was our mid range and it was the worst. We actually paid one more night and didn’t stay because of the constant array of problems we had here. We chose to stay somewhere that was a lot cheaper and had way better service and way nicer shower considering the price. Breakfast was awful as well .. eggs weren’t cooked and everything was soggy. The front desk did try to solve some of our issues and were as helpful as they could be given the means they have. Thank you front desk staff, unfortunately we will be staying somewhere else next year

Due to miscommunication with the reception staff we had to change room for the last 2 nights of our stay. We changed from deluxe room with pool/sea view to a hillside villa. I would rather have spend those nights elsewhere. Pool and view was good. Although VERY rough edges and steps around and in the pool. Easily scratches youbif your it careful(or a child!). Never managed to get our food orders white right... we usually never have any problems with that. Could potentially go back for 2-3 night in a deluxe room. Wouldn’t stay in the villas. Run down bathrooms. Balcony doors doesn’t close and allowes for lots of mosquitos. Restaurant/pool restrooms were poor and toilet seat wasn’t attached. Wasn’t repaired either in the 8 days we stayed. You will need to pay 400 bath to and from town(800bath), if you are not using the hotel shuttle. Hotel shuttle only returns to the hotel twice a day.

Great view but let down by everything else and so overpriced! Staff are not helpful and quite rude. Last Shuttle to town at 4:30 so pay a lot in taxis all the time to get anywhere. Rooms very basic, TV doesn’t work (only 1 channel), insects everywhere in rooms. No staff at the pool bar and no one willing to help/ provide service. Other hotels on island much better value for money.

Great view but let down by everything else and so overpriced! Staff are not helpful and quite rude.Last Shuttle to town at 4:30 so pay a lot in taxis all the time to get anywhere. Rooms very basic, TV doesn’t work (only 1 channel), insects everywhere in rooms. No staff at the pool bar and no one willing to help/ provide service.Other hotels on island much better value for money.

Reception staff was nice, location is nice, especially the reef near hotel. Hygiene is very bad, I woke up during the night from the bed bugs and had many bites on my back, ridiculous!!! The day after the sheets were changed but it didn't really help... the bathroom had a small open window without mosquito screen (should have been closed with small screen). Many ants where crawling on the croissants, bread was in open basket /containers, (should have been sealed type containers in this kind of warm area) slices of pineapple and watermelon laying around open in the warmth aswell not cooled at all (bad hygene).wil not return here :(

My now fiancée and I spent our 2 year anniversary here where I proposed to her on the rocks. The resort is absolutely stunning with breath taking views of the spectacular Koh Nang Yuang that no other resorts can offer. The staff is extremely friendly, helpful, and always thinking about what’s in your best interest. My fiancée and I have done our fair share of traveling (30+ countries) staying at plenty of high-end resorts, and nothing compares to this resort on any level. We give this beautiful resort our highest recommendation.

No safe, no evening shuttle, very average breakie. Staff a little impatient

My now fiancée and I spent our 2 year anniversary here where I proposed to her on the rocks. The resort is absolutely stunning with breath taking views of the spectacular Koh Nang Yuang that no other resorts can offer. The staff is extremely friendly, helpful, and always thinking about what’s in your best interest. My fiancée and I have done our fair share of traveling (30+ countries) staying at plenty of high-end resorts, and nothing compares to this resort on any level. We give this beautiful resort our highest recommendation.

No safe, no evening shuttle, very average breakie.Staff a little impatient

The view was amazing from the pool! Rooms were big and very clean! Although you need to prepare yourself for the hills to the room! Great exercise!

Lovely hotel with some great bungalows looking out to sea. Staff are really nice and helpful. Drinks are reasonably priced and cocktails well made. There are a few issues which they should deal with and which people should be aware of: 1) They're not close to town and you either need to get a taxi (expensive for Thailand) or rent a motorbike (dangerous); the do an occasional shuttle but should offer much more frequent service 2) The non Thai food at their restaurant is poor (the Thai food is much better) and priced at the same level or higher than much better local restaurants 3) They have a truly awful local musician murdering a range of international classics which pretty much ruins eating at their resraurant 4) Finally they charge laundry per item when the local norm is per kg which makes their laundry MUCH too expensive. Summary - good but with some issues

Lovely hotel with some great bungalows looking out to sea. Staff are really nice and helpful. Drinks are reasonably priced and cocktails well made. There are a few issues which they should deal with and which people should be aware of: 1) Theyre not close to town and you either need to get a taxi (expensive for Thailand) or rent a motorbike (dangerous); the do an occasional shuttle but should offer much more frequent service 2) The non Thai food at their restaurant is poor (the Thai food is much better) and priced at the same level or higher than much better local restaurants 3) They have a truly awful local musician murdering a range of international classics which pretty much ruins eating at their resraurant 4) Finally they charge laundry per item when the local norm is per kg which makes their laundry MUCH too expensive. Summary - good but with some issues

The hotel was nice and the rooms were spacious and quite comfortable, ecxept for the bathroom: it was so dim lighted that I had trouble shaving (they wee kind enough to provide me with a more powerful lightbulb, but the problem stayed) and the shower had no cabinet, so water was all over the bathroom when we showered. The room service was often imprecise (forgetting to leave towels, not very accurate cleaning) but always responsive on request. The facility was quite nice but not very well kept, but that was common on the island, so no big point about that. The snorkeling site was not to die for, we preferred exploring other beaches, being Aow Leuk and Shar bay our favorites at the end of the vacation. The view from the balcony though was unique and breathtaking. The position of the hotel made it quiet at night but still very close to town, just a 5 min ride by scooter. Breakfast was good but lacked a bit on variety of sweets.

Its nice, but if you dont have a scooter of your own, it is in a bad location to be able to easily get in and out of the main parts of the island for day and night activities