Good location. Big room. Could do with a make over

Needs to be remodel and to have a good insulation for the smoke. It was too much smoke coming in my room for it to be a no smoking room.

room smell cigarette

All staff were friendly and helpful

Good

This is a good hotel which I would recommend anyone to stay in. The manager; Deep, and his staff were very friendly and engaged with their hotel customers (if things were raised or needed, they worked quickly to address) . The food at the restaurant was very good and I recommend persons selecting this as an option when they book. The only thing I would helpfully encourage this hotel to undertake is a maintenance and repairs project of its bathrooms, fridges, and the beautiful wood fascias adorning the restaurant, lobby and bedrooms. The near circular view as you look down from the balconies to the foyer is very good (much like the very beautiful Best Western rectanglular setup in Muscat when I stayed there in September). Overall though it's still 4 out of 5 rating and combined with its Juffair location a good location in which to stay. Handy tip; Room 501 had a great window view of the main thoroughfare road into Juffair although the rooms are not soundproof you genuinely can get a great nights sleep... I did for my entire 8days there

The services are just disgusting and deplorable. INTERNET - ABSOLUTELY WORST WASHROOM - BODY GEL NOT PROVIDED / Upon inquiry, was informed that this item is not being provided BREAKFAST - WORST EVER I HAVE SEEN 2ND DAY - WENT OUTSIDE FOR BREAKFAST 22 US $ MUST BE REFUNDED

Booked a single bed they gave my room out and i had to have to smaller beds. Room wants kept well, now shower gel in the shower and only one towel in the bathroom