Amazing facilities. Quiet and beautiful view to the lake

It was a fantastic stay. This is our return trip. We plan to go back next year. The food of the Chinese restaurant is fabulous.

It’s a nice hotel located at an isolated Island which is quite far away from the scenic spots. The room is huge with nice views, well-equipped. Staff are helpful but gym and restaurants don’t really meet a five star hotel standard.

Beautiful lake, wonderful setting, great service combined with quiet and good food make this a ideal getaway. Three swimming pools, full sauna and spa, highly recommended. It is a bit far from local amenities (but thats some of the charm).

Beautiful lake, wonderful setting, great service combined with quiet and good food make this a ideal getaway. Three swimming pools, full sauna and spa, highly recommended. It is a bit far from local amenities (but that's some of the charm).

This hotel is the luxury resort in the area yet it does not keep the 5 star hotel services. 1st of all, it is really not convenient to get there unless you drive by yourself. The hotel is located by itself at the corner of a peninsular. It's about >25km to the town. The taxi driver is not very willing to go inside to pick you up or send you there (they will negotiate a back and forth price). You can try to use Didi (Chinese uber) to get them but usually takes quite a while to have a response. 2nd of all, given its unique position, the hotel provides services in a premium rate. For instance, asking a hotel to call cab costs you 4 times of regular price. Renting a bike costs 8 times (literally). Not mentioning renting a car, jet cruise and so on. It makes me feel that since we were stuck there, we had to buy the services from the hotel without any choice. Thank god I had to manage to use Didi to get out of there. 3rd of all, staffs are so not professional. I can't believe I was in 5 star hotels. It can't even be compared to those elite private boutique hotels. To me the service is mostly 3 star hotel (I am being nice to give 3 star). For example, at checkin, they just told me my breakfast were not included. I had to use VPN to connect to my gmail to show them my expedia order. The breakfast was very so so. The staffs are not familiar to the neighborhood. However, I do like to point out, the facility maintained quite ok. loved ping pang and the garden is so pretty

This hotel is the luxury resort in the area yet it does not keep the 5 star hotel services. 1st of all, it is really not convenient to get there unless you drive by yourself. The hotel is located by itself at the corner of a peninsular. It's about >25km to the town. The taxi driver is not very willing to go inside to pick you up or send you there (they will negotiate a back and forth price). You can try to use Didi (Chinese uber) to get them but usually takes quite a while to have a response. 2nd of all, given its unique position, the hotel provides services in a premium rate. For instance, asking a hotel to call cab costs you 4 times of regular price. Renting a bike costs 8 times (literally). Not mentioning renting a car, jet cruise and so on. It makes me feel that since we were stuck there, we had to buy the services from the hotel without any choice. Thank god I had to manage to use Didi to get out of there. 3rd of all, staffs are so not professional. I can't believe I was in 5 star hotels. It can't even be compared to those elite private boutique hotels. To me the service is mostly 3 star hotel (I am being nice to give 3 star). For example, at checkin, they just told me my breakfast were not included. I had to use VPN to connect to my gmail to show them my expedia order. The breakfast was very so so. The staffs are not familiar to the neighborhood. However, I do like to point out, the facility maintained quite ok. loved ping pang and the garden is so pretty

This is an amazing place with excellent top surroundings.

The resort is sensational in a beautiful location and has every comfort and then some. My only complaint has nothing to do with the hotel and is simply that the stunning Thousand Island Lake offers no water sports, no, not even swimming. Look, but don't touch the lake - so disappointing!

The resort is sensational in a beautiful location and has every comfort and then some. My only complaint has nothing to do with the hotel and is simply that the stunning Thousand Island Lake offers no water sports, no, not even swimming. Look, but dont touch the lake - so disappointing!

很好的一次体验 就是独占羡山半岛 … 太大了

Amazing view, huge lovely room. A bit secluded but very beautiful nature, great resort, clean and nice swimming pool. If you are tired of foods in the hotel, try the nice foods at XIAN SHAN Restaurant which is about 150m away from the hotel.

Amazing view, huge lovely room. A bit secluded but very beautiful nature, great resort, clean and nice swimming pool.If you are tired of foods in the hotel, try the nice foods at XIAN SHAN Restaurant which is about 150m away from the hotel.

lovely room . The grounds were beautiful. Nice hiking. Horrible restaurants . Bad food .had the food been ok the place would have been a 10

Stayed for one night on the way to Hangzhou. The best spot to check out One Thousand Islands park sightseeing. Very secluded but worth to go if you like nature. Make sure to take a small road on top of the hill to get a full view. Hotel has everything you expect from 5 star hotel. Don't forget your swimming suits.

Stayed 3 nights at the Executive Suite in May 2015 during a business trip. The hotel is located at the end of the peninsula, so, very exclusive. The hotel ground is sprawling and our room is huge, facing the lake - wonderful view! Great experience walking around the hotel, with wonderful view of the lake and landscaping. The buffet breakfast at the restaurant has great spread. Pleasantly surprised that the pastry is of very good European standard, unlike most other hotels in China. As this hotel caters to mainly local families from nearby cities like Hangzhou and Shanghai, breakfast crowd can be rowdy and packed. Effectively, the service level can be affected due to the crowd. The service level at the club floor is more pleasant, though the breakfast spread is less and its open during weekends only. Our waitress Ms Even was very helpful and forthcoming with our requests. We had a wonderful dinner at the Chinese restaurant. The famous fish-head dish and the free ranging chicken soup were fantastic. The restaurant manager Jim was really helpful and knowledgeable of the cuisine in the restaurant. Overall, its a great stay, worth the 5 hours travel from Shanghai Pudong airport.

great resort, will come back

The staff at the all day dining should not be so insistent on the customer paying the bill prior to eating. The food quality needs to improve. All staff throughout the hotel should know open/close times for indoor pool, kids club, etc. very basic hotel knowledge. The hotel was beautiful and the grounds were even better.

An amazing hotel - solitude with amazing views. Architecture and decoration is in a class for itself and the nature it exquisitely maintained and used to highlight the unique location. Best hotel I have stayed at in China throughout the past 13 years!

relaxing, comfortable.