Private

Lack of communication with some of their staff.

Great rooms, awesome location in the bay, good food.

Not what I was looking for place is amazing but I felt like I was trapped on the premises there was. No where to go and I literally was stuck there I was there on a fishing trip I should’ve just stayed at a hotel on the marina that would have been enough

Beautiful area, great service and food

The food quality could be better. Restaurant service is good but food quality very variable. Not expected for such a resort.

The food at this location needs definite improvement. Upgraded steak house was good however all other food was pretty bad. All breakfast food was terrible and worse than fast food. Location and hotel, rooms were very nice. Staff and service very good. Food needs improvement.

It was very expensive for food. Also there was added tips for different things.

Food was average. They put us in a room that was intended to be a shared access and our neighbors were stupid loud. They did nothing about it. Other than offer that we could pay more for a two bedroom.

The property is a gem due to the rustic beauty and lack of surrounding development. The service was slow but friendly. The splash pool and beach are perfect for young families. Because the hotel is not exclusively all inclusive the process is cumbersome to sign check for absolutely everything, even just for a bottle of water.

There is a lot to like about this place. Stunning golf course, hiking, beautiful islands around.. Only issue was that we had bed bugs and were eaten up badly first few nights. We did eventually switch rooms. Management did nothing to accommodate us.

Pristine facility, breathtaking beach, beautiful scenery all around. Staff was extremely nice. An overall great experience!

Okay

Amazing property and staff. Zero negatives

Lack of authentic mexican cuisine, culture, music or ambiance. Playing 80s kareoke rock music in a fine dining restaurant really killed the mood! Washer dryer and refrigerator did not work properly in our room. Could not store perishables or dry clothes. Disappointing to say the least.

Very beautiful area! Lots to do and family friendly

Beautiful property with a wonderful bay to snorkel, paddle board or kayak. Many different restaurants to choose from. Also they had a number of pools, however a few of them were closed for renovation.

Beautiful prop

Great

Cheap quality alcohol and food

We arrived late and the staff upgraded our room … not sure why. Everything was great but we actually forgot to check out.

Good

We had a great stay! Service was great. Beds a little uncomfortable for my taste. Pool area was really nice no need to leave the property

Gorgeous property! Excellent beds and linens. Fabulous food and service. Going back!

Perfect week in Loreto! The beach service is amazing!

Ok

Everything was excellent except the push for time share.

Everything about this place and I mean everything was top notch

This was our first time to the Islands of Loreto and we will be back! You don’t need to leave, after the 30 min drive from the airport. This is the only resort around. They are building condos/houses but we never heard anything. We had our 2 and 4 year old kids with us, they loved it! Sherlyn at kids club is the best! The grounds are immaculate, cactuses and palm trees everywhere and so well maintained. The food (for an all inclusive) is delicious! Oscar at the pool bar is excellent! Go the all inclusive route (we did) as the prices are $$$ if you don’t.The staff at all the restaurants (Market -breakfast, Pool Bar -lunch, Clubhouse/Market/Casa Mia-dinner) are so friendly and want to make your stay the best it can be! The beach is so shallow (knee deep for a long way), great for kids, walking, etc. We took a paddle board and kayak out one day with our kids and it was so fun going to the little beaches. The weather wasn’t the greatest for our week there, we didn’t try snorkelling. They have 9.5km of trails all around the property, we went to viewpoint #3, with our kids, apparently you can see the whales from certain areas (when they come in a few weeks). Hole #17 at Danzante Bay Golf Course is breathtaking! You can go for a tour to their signature hole, ask at the Golf Desk. We didn’t golf, cus we had the kids, but next time we go we will! Manuel, one of the caddy’s, is so friendly and professional! Any golfers dream to golf at that course! Rooms are very clean and spacious.

Let me start with the positives. The property is beautiful and secluded. Coming to the negatives, the overall service of the front desk and room service etc was abysmal. I am not usually the type who posts a feedback or complains , but the service at this place got onto my nerves. Any request that was made to the front desk took 3+ hours. Room service for our orders were sent wrong multiple times. While we were checking out they messed up the bill and added an additional charge of 200$ (for what?!) which took almost 45 mins to rectify causing us to almost miss our flight. I wouldn’t recommend this place to any of my family/friends and would never be returning there myself.

Best hotel in Loreto. No comparison

Amazing Just Go and relax Relax Relax