The hotel gives breakfast, lunch and dinner which is amazing

The hotel gives breakfast, lunch and dinner which is amazing

Food was good but not great and the staff (with a few exceptions) werent the friendliest. They werent rude but some had a demeanor like they didnt want to be there or you were putting them out. The WiFi was terrible.

Food was good but not great and the staff (with a few exceptions) weren't the friendliest. They weren't rude but some had a demeanor like they didn't want to be there or you were putting them out. The WiFi was terrible.

Apartments nice with a kitchen (although no kitchenware available, except a few glasses). The beach is nice but rocky. Food is acceptable, but not exceptional.

Apartments nice with a kitchen (although no kitchenware available, except a few glasses). The beach is nice but rocky. Food is acceptable, but not exceptional.

- Ineffective cleaning, having found tables and shelves in the housing unit with layer of dust and areas to be cleaned under furniture; - Poor comfort, given that the beds were not ready for the coolest weather felt during our stay and one of the rooms had no AC unit; - Facilities not according to the advertised category of the hotel unit given the poor maintenance and already evident aging of the structure, without the existence of, for example, a full body mirror, in room tea and coffee facilities, and the existence of sheets with holes; - Employees, most of them cordial but not very active in customer service, and most of the times disorganized and with evident lack of training; - Low quality-price ratio, with the clear intention to show variety in detriment of quality, both in the quality of materials and spaces, and in its aesthetic treatment, and in the food and beverages available, where imported canned goods have almost taken over the place of fresh and local products, not to mention drinks included in the concept with indescribable quality; - Free Wi-Fi extremely unstable and unavailable for long periods; - Food in a 5* hotel cannot contain canned fruit, unnatural juices, industrial pastries, poor selection of bread and wines, table paths in poor condition and not replaced after each use, poorly cleaned tables with vestiges of food remains from previous users, dirty floors and impossible to sanitize (for example in dining rooms with floorboards with interstice slits)

- Ineffective cleaning, having found tables and shelves in the housing unit with layer of dust and areas to be cleaned under furniture;- Poor comfort, given that the beds were not ready for the coolest weather felt during our stay and one of the rooms had no AC unit;- Facilities not according to the advertised category of the hotel unit given the poor maintenance and already evident aging of the structure, without the existence of, for example, a full body mirror, in room tea and coffee facilities, and the existence of sheets with holes;- Employees, most of them cordial but not very active in customer service, and most of the times disorganized and with evident lack of training;- Low quality-price ratio, with the clear intention to show variety in detriment of quality, both in the quality of materials and spaces, and in its aesthetic treatment, and in the food and beverages available, where imported canned goods have almost taken over the place of fresh and local products, not to mention drinks included in the concept with indescribable quality;- Free Wi-Fi extremely unstable and unavailable for long periods;- Food in a 5* hotel cannot contain canned fruit, unnatural juices, industrial pastries, poor selection of bread and wines, table paths in poor condition and not replaced after each use, poorly cleaned tables with vestiges of food remains from previous users, dirty floors and impossible to sanitize (for example in dining rooms with floorboards with interstice slits)

Nice hotel, very calm. Rooms are very big, had a 4 pax room for myself.

Nice property. Nice Beach. Nice pools. Horrible service especially in the restaurants. Very average food. They need to get their act together. No wi-fi in the room unless you pay extra for the levels service (40 euros per person per day). This is do not disclosed when you book.

We were comfortable and happy and you couldn't ask for a better setting. Beach not crowded and lovely. Water incredibly beautiful. Grounds are well cared for. Drinks are good - much better than most all-inclusiveness. Food so-so. We would return!

wifi cover was poor, many mosquitos. Food was very varied. There are not enough beds by pool or beach for the hundreds of guests and people try to park towel on bed for the entire day. The beach is perfect sand but rocks do not permit entry into the water. A charter flights all inclusive crowd with. The free alcohol is of poor unbranded quality. Staff are exceptionally nice and hard working and kitchen does an effort to vary food.

seaside resaurant GRILLO and pool Restaurant WATERSIDE are nice with good Ambiente and Service. Main Restaurant is too packed and loud

No wifi in the room just in common areas Gym if you can call it gym machines old and broken Underpands hanging in a try in front of our window Food not nice We will not repeat

My wife and I came here (first time to Cape Verde) for eight days to celebrate our 15th anniversary. We made an excellent choice. Excellent location for relaxation, especially since that is all we wanted to do. I spoke to the staff and they arranged a private dinner on the beach for us the evening of our anniversary with candles, a special bouquet of flowers for her, and a special menu. The attention of detail from the staff was amazing. And to make it even more special, my wife cannot eat gluten, which we had not told them in advance. When we were arranging which restaurant to eat in the first night my wife mentioned it to the coordinator that was scheduling these. A few hours later we were walking through the main entrance area and were greeted by the head of all the catering who personally guided my wife through the various options she had and from that point on they were always watching out for her. They even had gluten-free pasta for her! She was very impressed. We used the spa facilities three times, always with exceptional service. If you are going to relax and have a true vacation this is the place to be. We are planning to return (this time with our daughter, which we had conveniently left with her grandparents for this trip).

My wife and I came here (first time to Cape Verde) for eight days to celebrate our 15th anniversary. We made an excellent choice. Excellent location for relaxation, especially since that is all we wanted to do. I spoke to the staff and they arranged a private dinner on the beach for us the evening of our anniversary with candles, a special bouquet of flowers for her, and a special menu. The attention of detail from the staff was amazing.And to make it even more special, my wife cannot eat gluten, which we had not told them in advance. When we were arranging which restaurant to eat in the first night my wife mentioned it to the coordinator that was scheduling these. A few hours later we were walking through the main entrance area and were greeted by the head of all the catering who personally guided my wife through the various options she had and from that point on they were always watching out for her. They even had gluten-free pasta for her! She was very impressed.We used the spa facilities three times, always with exceptional service. If you are going to relax and have a true vacation this is the place to be. We are planning to return (this time with our daughter, which we had conveniently left with her grandparents for this trip).

The lobby was outstanding and the rooms were huge. I was quite impressed overall with everything. If I had to pick something to complain about, it would be the lack of wifi in the rooms.

Very good. Food is ok but could be of greater quality.

I've stayed at 5 star resorts and while I wouldn't say Melia is of that caliber, it is certainly a strong 4 star. I think the 3.3 rating currently here isn't fair. The hotel staff were all very accommodating and friendly. The entertainment and facilities were excellent. Food was very good and I was most pleased with the room. There are some rough edges that could be smoothed out (the insect problem would be most notable) but they are minor at most. Perhaps some people were expecting their own slice of westernization to seclude them from the African desert island which they visited. My advice to them is to skip Sal entirely and go to Ibiza or Cancun, they have what you want.

Ive stayed at 5 star resorts and while I wouldnt say Melia is of that caliber, it is certainly a strong 4 star. I think the 3.3 rating currently here isnt fair. The hotel staff were all very accommodating and friendly. The entertainment and facilities were excellent. Food was very good and I was most pleased with the room. There are some rough edges that could be smoothed out (the insect problem would be most notable) but they are minor at most. Perhaps some people were expecting their own slice of westernization to seclude them from the African desert island which they visited. My advice to them is to skip Sal entirely and go to Ibiza or Cancun, they have what you want.

Nice hotel with appartment style rooms (living room, small kitchen and two bedrooms), ideal for a family or 2 couples of friends. All inclusive, very helpful and friendly staff, entirely devoted to make your stay ideal. They accomodated all we asked for (room with ocean view, late check out at 3pm etc.). One buffet style restaurant and 3 restaurants a la carte, one of which is next to the beach and is really nice for watching the sunset. If you like all inclusive style hotel, this one is for you !

Nice hotel with appartment style rooms (living room, small kitchen and two bedrooms), ideal for a family or 2 couples of friends. All inclusive, very helpful and friendly staff, entirely devoted to make your stay ideal. They accomodated all we asked for (room with ocean view, late check out at 3pm etc.). One buffet style restaurant and 3 restaurants "a la carte", one of which is next to the beach and is really nice for watching the sunset. If you like all inclusive style hotel, this one is for you !

Courteous and friendly staff. Good traditional Cape Verdean dinner on Sunday evening. We found the buffet style dinners at the Spice restaurant better than the other inclusive restaurant options.

We enjoyed our stay

I've given this hotel a rating of two based on the fact that it is supposed to be a 5 star resort. It isn't. I paid 5 star money for 2 star service and food. I really wanted to like the hotel and was very unhappy with the value I received. If you get a great deal at two star prices then go for it. Otherwise spend your money elsewhere.The rooms were great, big, comfortable, clean and very well furnished. The setting is great and it is well laid out. That's where the good news ends.The manager of the hotel doesn't have a clue and the staff are trying their best despite the lack of leadership and direction. Staff moral is low and the normal hapiness of the Cape Veridans is absent.The main restaurant is over crowded, the tables are too close, it is noisy and at peak times you have to queue. It is a self service restaurant and the drinks are delivered by two drinks waiters who simply can't cope with demand. The poor quality wine is delivered serving by (if you're lucky) serving into plastic beakers. If you leave your table to get another course then you can find your hard won drinks have been whisked away and another group have taken ownership. Top tip? Leave a jacket over a chair or leave one of the party as a table guard.There's a "gourmet" restaurant where you receive waiter service. Again standards are low, you have to book at least a day in advance and you don't know what will be on the menu on the day. My meal was OK. My wife didn't eat hers.Not happy!

I've given this hotel a rating of two based on the fact that it is supposed to be a 5 star resort. It isn't. I paid 5 star money for 2 star service and food. I really wanted to like the hotel and was very unhappy with the value I received. If you get a great deal at two star prices then go for it. Otherwise spend your money elsewhere. The rooms were great, big, comfortable, clean and very well furnished. The setting is great and it is well laid out. That's where the good news ends. The manager of the hotel doesn't have a clue and the staff are trying their best despite the lack of leadership and direction. Staff moral is low and the normal hapiness of the Cape Veridans is absent. The main restaurant is over crowded, the tables are too close, it is noisy and at peak times you have to queue. It is a self service restaurant and the drinks are delivered by two drinks waiters who simply can't cope with demand. The poor quality wine is delivered serving by (if you're lucky) serving into plastic beakers. If you leave your table to get another course then you can find your hard won drinks have been whisked away and another group have taken ownership. Top tip? Leave a jacket over a chair or leave one of the party as a table guard. There's a "gourmet" restaurant where you receive waiter service. Again standards are low, you have to book at least a day in advance and you don't know what will be on the menu on the day. My meal was OK. My wife didn't eat hers. Not happy!

The room we stayed in was more like a flat with two bedrooms, two bathrooms and a kitchen in which has probably never been used before. The standard and cleanliness of rooms is very high. Same goes for the premises, the maintenance is very good. Slight downside we found was the very relaxed dresscode at dinner. Something you don't expect at a 5 star hotel. The restaurant seemed crowded and noisy. The food was good however sometimes short of vegetables and salad. Great place, if you just want a break and relax.

The room we stayed in was more like a flat with two bedrooms, two bathrooms and a kitchen in which has probably never been used before. The standard and cleanliness of rooms is very high.Same goes for the premises, the maintenance is very good.Slight downside we found was the very relaxed dresscode at dinner. Something you don't expect at a 5 star hotel. The restaurant seemed crowded and noisy. The food was good however sometimes short of vegetables and salad.Great place, if you just want a break and relax.