Check in was easy, The room was huge and even had an outside seating area, The bed was comfortable and the water was hot.. Everything worked well.

Great view of the city from the balcony, excellent location, very friendly staff

Very service-minded staff and good location near center and tramway. Nice view from back side of the hotel. Breakfast could be a bit improved.

The location of hotel was good and the room was adequate but the price to value ratio was slightly disappointing.

Very nice staff, helpful and welcoming in every way. Clean and well run hotel. Very small bathroom.

The hotel room is clean and comfy.

We enjoyed our three day stay at the hotel. Our primary purpose for our trip was to visit as many Documenta venues as possible and this hotel proved convenient for that purpose. Our check in was routine and there were no surprises. The staff was very helpful in providing information for getting around the city. Our room was about normal size for a European hotel room and the bathroom was satisfactory (good shower size). The room was maintained well by the service staff. The room and hotel has no air conditioning. We discovered this was not uncommon for older hotels within the city. Since we were visiting in late June, it was warm. We had to maintain air circulation by leaving the windows open. There were no mosquitoes but the street in front of the hotel was cobblestone and cars made a lot of noise as they drove by. Fortunately, we were there over a weekend and there was relatively little traffic then. However, it was noisy on Monday morning. The breakfast is very good, perhaps, one of the best we had during our trip. Don't miss it. The staff was very helpful in providing information on using the city's tram (trolley cars). The 4 & 8 lines stop less than a block from the hotel and both stopped at the main Documenta site (as well as the Ratskeller). Although we didn't use other lines, it appears one can access a large portion of the city simply by using the trams. There apparently is a public parking lot nearby the hotel but we found nearby street parking (weekend).

This hotel had some good features but lacked some basic expectations. The hotel is very close to a tram stop, and the rooms are clean, if rather outdated. My main issues were that there was no kettle or iron in the room, and the fridge did not hold its temperature, thereby spoiling the food I had bought. The staff are very friendly and helpful.

This hotel had some good features but lacked some basic expectations. The hotel is very close to a tram stop, and the rooms are clean, if rather outdated. My main issues were that there was no kettle or iron in the room, and the fridge did not hold its temperature, thereby spoiling the food I had bought. The staff are very friendly and helpful.

I had a great experience with Astoria. First room was super big. Bathroom was quite small, but I could stand it. Second, the staff was extremely helpful. I have traveled 50+ countries over the world, but the staff in this hotel were the best. I had ordered some medicine for my mom way in advance, but the goods failed to arrive while we were there. Alena (and Giovanna) at the front desk helped me post the goods to my home. They saved my life. I would definitely recommend this hotel to my friends who plan to visit Kassel! Thank you soooo much!

Very friendly staff and good value for money. Better than expected breakfast. Hotel a bit dated but clean and no complaints for the price paid.

The people there were generous and kind. The young lady at the front desk ran after me with my iPhone as I raced out of there to catch a tram. Good people and a good place. The room was simple, which is what I needed. Bath room was tolerable, but who needs a five-star bathroom?

Simple and nice, room big enough for 3 ppl to enjoy the stay, small kitchen provides the convenience to cook by ourselves. The lady who introduces us the room is sweet and friendly. The location isn't bad, either; not really far away from the city center, but it would be more convenient if you drive by your own.

The hotel is perfectly located in the city. It was very easy to go to the city center by the nearby station.

Reception dest stuff (thr one with red mid-length hair) was impatient with us when we had some misunderstanding on the fee charge, when I asked her to provide us a wifi to check my card balance before we checked in, she refused to do so. There was no water cattle in every room, we have to go downstairs again and again for hot water. But the desk stuff who with up-do blond hair was really nice and patient.

Reception dest stuff (thr one with red mid-length hair) was impatient with us when we had some misunderstanding on the fee charge, when I asked her to provide us a wifi to check my card balance before we checked in, she refused to do so. There was no water cattle in every room, we have to go downstairs again and again for hot water. But the desk stuff who with up-do blond hair was really nice and patient.

We came for a one night stay to see a friend and the hotel did everything it should, though not much more. The highlight is the neighborhood, which has several good restaurants/hangouts, and some of the best coffee I've found in Germany! It's a little removed from most city attractions. The hotel is clean enough. Some things are very modern and nice, while other things are waiting for a good restoration. The room was small, especially the bathroom which was comically tiny. I had to sit to use the toilet and my knees were under the sink, and I had to stand with one foot outside the bathroom to dry off after my shower! The bed was comfortable, but split in the middle, in the German fashion -- not great for couples. The staff were courteous and helpful, though the morning cleaning lady was persistent and annoyingly early.

We were a family of 4 & were given a spacious room with a large balcony. Unfortunately we did not have much time to enjoy the Balcony. The room was nonetheless clean with sufficient towels provided. The double beds were a little small though for have 2 person to comfortably sleep in them. The hotel was located in a residential area with the convenience of amenities such as banks, restaurants, supermarkets & public transport.

Great hotel which made our room available hours for normal arrival. Very pleasant breakfast in nice surroundings. Outstanding price.

The staff was really nice and the hotel in general was very good. Parking was a bit of a chore, but I was able to find a parking spot, albeit a two streets away. The up-scale shower system had seen better days and could use replacing. Otherwise the room was fine. The highlight of the stay was the breakfast - it is NOT to be missed! I would say that it is the nicest hotel breakfast I have had in all of my travels in Europe!

Was pleasantly surprised as this was the cheapest hotel at a last minute booking. I was given a huge room at a single bed rate.

Staff was helpful nd the breakfast is a great value. Hotel is NOT air conditioned so take this into consideration if staying in the summer.

It was a pleasant night at this hotel. Very close to small shopping and bakeries in a nice area of Kassel. The rooms were smaller then expected but for the price we paid (50 euro) it was best value for the buck. Would stay here again.

I read a review before i booked this hotel saying that when they arrived it smelt like someone had just used the bathroom. I wrote it off as bad luck - i was wrong. We stayed on the 1st floor and it had an overwhelming sewerage smell. Maybe the pipes were old but it was seriously bad. Although a friend stayed on the 3rd floor and didnt seem to have the same problem. The service was pretty average also. The reception staff were not helpful and a little rude. If you took away those two factors then I guess the rooms were ok in size.

I read a review before i booked this hotel saying that when they arrived it smelt like someone had just used the bathroom. I wrote it off as bad luck - i was wrong. We stayed on the 1st floor and it had an overwhelming sewerage smell. Maybe the pipes were old but it was seriously bad. Although a friend stayed on the 3rd floor and didnt seem to have the same problem.The service was pretty average also. The reception staff were not helpful and a little rude. If you took away those two factors then I guess the rooms were ok in size.