Very welcoming and caring staff; superb employees!

Average experience.

Good area. Clean. Nice staff. Expected more from a Room at that price. It’s really basic.

Very nice place well located, staff great and they even have a bicycle SPA!!!

Good bike amenities. Poor rooms

Our first room had so much traffic noise that we had to move. The hotel moved us to a better room immediately. The Hotel is well situated , the staff friendly and very polite . A large hotel which we are not used to as we prefer smaller hotels

Friendly staff, clean room, pretty good breakfast selection. Very nice located and pretty close to everything! Overall good value for the price!

7 day trip to Girona, the Ultonia is ideally situated just a few minutes walk from the main square and the old town. I really enjoyed the breakfast, big selection of food and drinks on offer. They have a dedicated, secure locked bike room to store bikes in the garage with tool station, bike wash and air lines for drying your bike. If the bike room was full they can be easily taken from garage level to your room to store overnight. Lots of places to eat out within a very short walk. Nice cocktail bar up on the roof terrace.

The property was very well located and was walking distance to everything. It should get higher reviews. Not fancy but everything you need. Very good value for the money.

The hotel is in a good location to get to the Old Town - 8 mins, modern, nice terrace bar and all the staff were friendly and helpful. Room is quite basic but good value.

Close to shops & restaurants

Clean hotel and very handy to Girona’s old town with all its wonderful features and facilities.

The staff were very helpful. The hotel also had a bike storage room

We had a quadruple. Very small rooms and bathroom. Only 2 small windows with view against a wall

Great hotel with fabulous view of cathedral, super clean and spacious rooms. Close to historical sites and train station. 2 parking floors, conference rooms and great storage bicycle area.

Staff at reception and the terrace bar later in the evening were very friendly and helpful. We chose it because of location between train station and old town - great for both. Only downside was the indifferent staff at breakfast. A good 30mins before scheduled end of service, I pointed out that the hot buffet needed replenishing and was told it would be 5mins. Nothing arrived and breakfast concluded with no apology or comment so very disappointing and overshadowed the overall positive experience.

This hotel is very pleasant. It was difficult to stop my car and check in until I saw there is space for two cars right out front (the entrance is right on a corner, as is the space for two cars). You can park your car in the underground garage - with access direct to the elevator to the lobby and rooms - once you have checked in. The rooms are smallish, but modern and comfortable. The rooftop bar is also modern and very pleasant. I arrived very late and didn't stay long, but had a terrific walk in the morning up past the cathedral to the city walls at the top of the hill with great views over the city. Anyway, a very good hotel at a reasonable (but not cheap) price and well-located within the city centre.

Nice hotel. I would recommend to stay there. The only thing we did not like - AC does not work very well and room does not cool down even at night time. However, this limitation we had experienced in almost all hotels, where we stayed in Catalonia.

Staff were very friendly and breakfast was good. The common areas are updated and well air conditioned. This contrasted greatly with our room. The room was not updated and the air conditioning did not cool the room. When I mentioned the a/c in our room wasn’t working that well, I was told no one else had complained. I hope they are going to update the rooms soon to match the common areas and their advertising as a 4-star accommodation.

Housekeeping staff were particuliarly helpful, I was on a cycling holiday and they helped keep my kit

Beautiful area to visit. The staff were very accommodating.

Getting into parking was really hard, very narrow drive.

Nice clean hotel with great staff Good location halfway between station and cathedral.

Nice location and staff very helpful

Love the Gran Ultonia -- we stay every year. The staff is friendly, the location superb and the city is magical.

AC and refrigerator not working. worst hotel. temp 100 degree. want to get money refund.

I have stayed at this hotel many times. The breakfasts are excellent, easy walking distance to old town Girona and a very clean hotel. The staff have always been friendly and helpful.

Very nice hotel with attentive staff, bright room with terrace, and good breakfast. The Terrace Bar offers tapas and drinks and has a lovely view of the city with the Pyrenees in the background, especially nice at sunset.

Very nice hotel in great location in girona city center close to old town

Very nice hotel in great location in girona city center close to old town 💓

Clean, friendly and close to the centre. Perfect.