Good service

Nice hotel convince 24hr indomart store nearby in case looking for fast food night time..n near tunjungan plaza

Should book breakfast when booking for the rooms because if you do it, you'll pay only 4 AUD each breakfast. The breakfast was quite good. A lot of food, drinks, snacks, fruits, etc. Buffet style. If you pay for breakfast not included with your rooms rate, it would be 6.6 AUD each breakfast. I think it's the same price at Fave Hotels Indonesia wide. The standard double room was for one person only judging by the size but quite good by the price at 25 AUD a night. Hot water worked but water volume and water pressure were not so good.The hotel had food courts within the hotel, a gym, restaurants, balcony cafe/karaoke room. It always had so many quests (many rooms filled) each day. Boncafe steak house was just across the hotel and Alfamart was a few houses away from the hotel (alfamart is a mini supermarket like seven elevens in many countries but it is also the place where you can buy prepaid minutes and Internet data for your mobile phones). It was probably 5-6 minutes walk to Tunjungan Plaza. I think for the price of the nightly room at the hotel, the hotel is good.

Should book breakfast when booking for the rooms because if you do it, you'll pay only 4 AUD each breakfast. The breakfast was quite good. A lot of food, drinks, snacks, fruits, etc. Buffet style. If you pay for breakfast not included with your rooms rate, it would be 6.6 AUD each breakfast. I think it's the same price at Fave Hotels Indonesia wide.The standard double room was for one person only judging by the size but quite good by the price at 25 AUD a night. Hot water worked but water volume and water pressure were not so good.The hotel had food courts within the hotel, a gym, restaurants, balcony cafe/karaoke room. It always had so many quests (many rooms filled) each day. Boncafe steak house was just across the hotel and Alfamart was a few houses away from the hotel (alfamart is a mini supermarket like seven elevens in many countries but it is also the place where you can buy prepaid minutes and Internet data for your mobile phones). It was probably 5-6 minutes walk to Tunjungan Plaza. I think for the price of the nightly room at the hotel, the hotel is good.

clean.comfort.value for money price

Small and smelly room, not so clean.

Small and smelly room, not so clean.

Cleanliness is a must as mosquitoes nest mainly guests eat in the room n no proper cleaning after guest departure.

The stay was comfortable and the FO and Housekeeping staff were friendly. Please improve on breakfast buffet menu, its set up, cleanliness and noticed the staff at the breakfast venue were not so friendly and cheerful. The gym needs attention as the air-cond system was not working. I believe this hotel can further improve and will definitely come again to stay at this hotel.

Location is good if you're looking in the middle of city, next to big Tunjungan Plaza shopping mall. Room quality and bedding .... clean, but could be improved with better linen and possibly towel It's ok for its price.

Location is good if youre looking in the middle of city, next to big Tunjungan Plaza shopping mall.Room quality and bedding .... clean, but could be improved with better linen and possibly towelIts ok for its price.

I was late check out, almost midnight but the staff is very helpfull. Some parts of the hotel is under renovation but not causing disturbances for the guest. The room is small but clean. AC, TV and other room equipments are working well. The price is fair.

Convenient location . Located away from the main busy road but just a few minutes walk to Tunjungan Plaza where I can find my shopping needs & plenty of food choices. Secured place as you need the access card to open the door at lift lobby .

Good hotel, near to the place I worked for

Good

I was not comfort, noisy from both side. Aircond leak, less room soundproof. Other guess doesnt with good manners make noise. There is tiny bugs fly in few place inside my room also. Could be came from the toilet. Sorry to tell, i wont stay there anymore.

I was not comfort, noisy from both side. Aircond leak, less room soundproof. Other guess doesn't with good manners make noise. There is tiny bugs fly in few place inside my room also. Could be came from the toilet. Sorry to tell, i won't stay there anymore.

A very simple business hotel suitable for short stay..there are better and comfortable hotels around

A very simple business hotel suitable for short stay..there are better and comfortable hotels around

Hotels staffs are friendly. Room is ok for staying.

Hotels staffs are friendly. Room is ok for staying.

When i book the hotel, my first intention is just a hotel for sleeping. Thus was looking for a budget hotel. However, i was shock when i enter the hotel, the interior of the room gives a comfy and cozy feeling. My friend and I was so happy to have stay in the hotel. The staff is super friendly and greet us with smile when we arrive, although we are late. As for the cleanliness of the room, i cant find any fault with the hotel and the room itself. (y) Recommended

Decent hotel for the money. If all you need is a bed to crash in, this will suffice. If you are not closterphobic, you can get the cheapest room but it has no windows. The next level up has windows. Very close walk to Tunjungan Plaza. Breakfast buffet is so so but for the included price, you can't complain.

Decent hotel for the money. If all you need is a bed to crash in, this will suffice. If you are not closterphobic, you can get the cheapest room but it has no windows. The next level up has windows. Very close walk to Tunjungan Plaza. Breakfast buffet is so so but for the included price, you can't complain.

first visit to surabaya and hotel next door to main shopping mall

The room is very small... Breakfast is ok.. Hotel near Tunjungan Plaza...

We checked in at about 8pm and the room was at the corner superior room. We requested a double bed but the room offerred two single beds. And the room itself is quite dark because of the colour of the curtain and looks very cheap. No complain about the look cheap as i expected it before (i got a sale on air asia). The breakfast was so-so... Coffee and tea was not nice... Overall stay: its ok for sleeping only but not to relax or find comfort

Great Location

have great stay at fave Mex Surabaya, minimalist design with pink bright color. Avoid with big luggage cuz haven't got much space in the room, breakfast so so. there is nice restaurant just opposite of the hotel, location of the hotel it,s just 50 meter from main rd plenty hawker surround the hotel and the plaza just around the corner. the service just an averages nothing special sometime you have to wait to check in but not big deals as I've got the hotel deals

Generally very happy apart from the fact that the Hotel offered to "book a taxi" and ''confirm your airline flight bookings". When asked to book a taxi, they offered a car and driver for more than double the taxi fare, and weren't prepared to book a a taxi at all. When asked to confirm the bookings for flights which I had made 4 months earlier, they declined initially, and when I pointed the offer was included in their own printed material, they then claimed that Garuda "wasn't answering"