Firstly we couldn't find the carpark. Unless you know where you are going it is extremely difficult to find as it is not signposted. When we checked in we found out that there is a nightclub in the pub below between 10pm-3am on a Friday & Saturday night. There was nothing in the description that said this when we were booking. The music itself was fine and we were able to sleep as we were away from the actual dance area. However, we were woken at about half 3 with staff banging the doors closed. Not once but twice. This was on both nights. When going upstairs one of the bits of carpet had come off the stairs & was a huge trip hazard because the steps are narrow in depth. The room itself & ensuite were decorated nicely. It was very compact but was enough for what we needed for the weekend. However, it was boiling. The towel rail in the ensuite was permanently on & even when we turned it to * it still kept pumping out heat. We got the window open once with great difficulty. When we tried again the next morning it just wouldn't budge. The ensuite is designed beautifully but is to be honest a bit of a death trap. When the shower is on water goes every where. It is tiled floor & even with the shower mat it did little then become absolutely drenched. The breakfast was lovely but we found it difficult to have to choose the night before. We also had to give a time between 9 & 10am for when we wanted breakfast. We found this odd. Has good potential but not likely to stay again.

Great location.

Staff here could not be more friendly or welcoming. Breakfast was great too, our room was on the 2nd floor so minimal impact from nightclub noise! So good we booked to stay again next month.

excellant

Room was fine , good food worth the price, but only decaf coffee in the room

Being a Saturday night it was very crowded and noisy. We were expecting this as we know that area of town but you might want to warn other guests when booking. Also concerned as there did not seem to be any fire regulations and guidance available and if there had been a fire no fire escape

The pub and restaurant look lovely and very modern, although I didnt eat here the bar service was very quick and helpful. The room was very tired and needed a bit more than TLC. The paint Round the window was cracked and peeling for example, definitely not worth the £65 I paid! Would not stay again

The pub and restaurant look lovely and very modern, although I didn't eat here the bar service was very quick and helpful. The room was very tired and needed a bit more than TLC. The paint Round the window was cracked and peeling for example, definitely not worth the £65 I paid! Would not stay again

The original room was up 2 flights of narrow, badly lit stairs. I thought they'd forgotten to furnish it - no chair, no table, no wardrobe, not even a tooth glass in the bathroom, Nothing but the bed & two weird looking small drawer units. I had to ask for a hairdrier & was told "we only supply them to premier rooms". That's not what the website says. And let''s ace it - who doesn't supply hairdriers these days? I had to go down to find out what the internet pw was. When I asked for a glass of wine they couldn't add it to my room bill. I plugged in the iron I'd requested (grubby ironing board btw) & the sockets blew. I trudged down the two flights of stairs for the fourth time. They put me in another room at the other end of the building. No apology, no offer of a glass of wine on the house, & didn't help carry anything. The new room was somewhat better furnished but poky & smelly. Clean towels had been left on the bag rack. Yuk. Hot water for tea in the breakfast room was in a flask & the water tasted metallic. Amateur, sloppy & incompetent.

The original room was up 2 flights of narrow, badly lit stairs. I thought theyd forgotten to furnish it - no chair, no table, no wardrobe, not even a tooth glass in the bathroom, Nothing but the bed & two weird looking small drawer units. I had to ask for a hairdrier & was told we only supply them to premier rooms. Thats not what the website says. And lets ace it - who doesnt supply hairdriers these days? I had to go down to find out what the internet pw was. When I asked for a glass of wine they couldnt add it to my room bill. I plugged in the iron Id requested (grubby ironing board btw) & the sockets blew. I trudged down the two flights of stairs for the fourth time. They put me in another room at the other end of the building. No apology, no offer of a glass of wine on the house, & didnt help carry anything. The new room was somewhat better furnished but poky & smelly. Clean towels had been left on the bag rack. Yuk. Hot water for tea in the breakfast room was in a flask & the water tasted metallic. Amateur, sloppy & incompetent.

Staff were exceptionalBreakfast was beautifulBar area was lovelyQuiz compare needs to sort the “Feedback” on his MicrophoneRoom was clean, comfortable, facilities were clean.No rushing you out in the morningCar parking greatSpot on for work or visit to Old TownHuge amount of artisan bars restaurants cafes on the doorstep, really superbGreat value all toldWill definitely recommend highlyAm looking forward to going back next weekThis is a throw back to how I consider good hotels used to treat customersStaff put the customer first, nothing was too much troubleMany an Hotel could learn much by visiting the Kings to observe how this hotel runs I felt very much at home thereThanks

Staff were exceptional Breakfast was beautiful Bar area was lovely Quiz compare needs to sort the “Feedback” on his Microphone😆 Room was clean, comfortable, facilities were clean. No rushing you out in the morning Car parking great Spot on for work or visit to Old Town Huge amount of artisan bars restaurants cafes on the doorstep, really superb Great value all told Will definitely recommend highly Am looking forward to going back next week This is a throw back to how I consider good hotels used to treat customers Staff put the customer first, nothing was too much trouble Many an Hotel could learn much by visiting the Kings to observe how this hotel runs I felt very much at home there Thanks

Town centre free parking lots of resturants and bars around

This is an historic building in old town Swindon above the King's Arms pub. Guest rooms are very recently renovated with new furniture and fixtures. Facilities are well-maintained and the staff are friendly. Good, filling, custom-prepared breakfast. The pub is very convenient too :)

This is an historic building in old town Swindon above the Kings Arms pub. Guest rooms are very recently renovated with new furniture and fixtures. Facilities are well-maintained and the staff are friendly. Good, filling, custom-prepared breakfast. The pub is very convenient too :)

Central location in the old town. Staff friendly ans helpful .

It's fine. Staye here a few times. Very good value. But if you prefer 'quiet' make sure you request a room at the back of the Hotel. The front on the main street can be a bit lively.

Its fine. Staye here a few times. Very good value. But if you prefer quiet make sure you request a room at the back of the Hotel. The front on the main street can be a bit lively.

Currently refurbishing the bedrooms. Full English breakfast is always good.

I liked the convenient location. I had room 11 on the front - the windows were painted open & the revelers in the street & karaoke music were so loud & went on until 1.30am, so I could not sleep. The following morning as I couldn't shut the windows the street noise from cars and a road sweeper was so loud that I was awake at 6.30am! So terrible for a good night's sleep. Both bedside lights did not work either, so the room was too dimly lit to read.

I liked the convenient location.I had room 11 on the front - the windows were painted open & the revelers in the street & karaoke music were so loud & went on until 1.30am, so I could not sleep.The following morning as I couldnt shut the windows the street noise from cars and a road sweeper was so loud that I was awake at 6.30am! So terrible for a good nights sleep.Both bedside lights did not work either, so the room was too dimly lit to read.

A handy place to stay in the old town. Comfy and not pretentious.

A handy place to stay in the old town. Comfy and not pretentious.

Friendly bar staff. Nice food. Comfy beds. Would defo stay there again

Friendly bar staff.Nice food.Comfy beds.Would defo stay there again

I have strayed here 3 times and it's great staff are always very helpful and friendly

I have strayed here 3 times and it's great staff are always very helpful and friendly

Unable to close shower room door, no heating, room curtains stained

My stay fitted my requirements. The morning staff were just brilliant. They made me feel at ease. Evening staff were efficient and couteous. Remained quiety reassured bt variety of people using the facility. Thank you all.

Chose the Kings nearest walking distance to ' music ' event we were attending. Bit of a confusion on checking in, our reservation couldn't be found. A more experienced member of staff quickly sorted that out. Went up to our room, opened the door to be hit in the face by ,first the smell of fresh paint, and then how hot it was. Windows wouldn't open, and couldn't turn the radiator down or off. Left the door open to the room, already knew there wasn't any other rooms, told that the hotel was fully booked that night. Changed very quickly to go out.. told a member of staff on the way out about the problem, he said he would try and get it sorted. The Kings is an extremely busy popular pub, and it was already packed at 8pm, the bar would be open till 2am, seems not unusual in the area. We had left our car outside in a disabled parking space. Advised to move I,t as that road would be very busy later in the evening. Eventually found the hotels car park, slightly tricky as one road system. .. On our return that night, the pub was packed, music pumping LOUDLY. that continued well into the small hours, and seems like continued out in the road. The Police attended at some point and added to the noise factor with their sirens, as our room overlooked the street, we got to hear all the action., relieved to find that, despite being so busy in the mayhem downstairs, someone had managed to sort the heating out, thank goodness. One good thing was the excellent full English breakfast,

Bar staff are really nice. Breakfast was delicious. Room was ok but did need a thorough clean. Doors were being slammed all night so couldn't sleep at all. Stayed here several times and havent had problems with noise after 2am before. Door staff were very violent and used unnecessary force, punching and kicking 2 men after they had ejected them from the club. They picked up a woman by her arms and legs and threw her onto the pavement face down. Hopefully they have cctv that can be checked

It was ok. Bathroom hygine needs to improve