Rooms need upgrading. Some fixtures not properly affixed toilet seat not properly secured. Missing hair dryer. Staff very friendly and helpful

In this hotel, I had a spacious room, most of room electronics was working. However, some serious drawbacks: * after using the shower, the water from the floor was draining over more than an hour due to the lack of proper slope. And all that time was creating a pretty big noise. Bad drainage design. * bathroom sink was not draining fast enough. * no labels on valves for hot and cold water. * when shower glass wall got foggy, bad cleaning of it became visible. * noise from outside of the building. * in the bathroom,I can hear people taking shower above me. No sound proofing of vents. * bathroom fan was not working. * in the living room, I can clearly hear people in the adjacent room and in the hallway, as if there was no any walls. * the bed mattress is “extra firm”. I have never seen a 4 or 5 star hotel with extra firm mattress. I was not able to get a good sleep at all. * the bedding was made of some material that was making me sweat all night. * very humid inside. in the morning, I saw substantial condensation on the window inside the room, probably, due to not working bathroom fan. * the toilet water was unfiltered and was leaving red trail markings after a flush. * the reception staff every time was slow and making me wait 5 min. * for breakfast, I poured clean hot water into a cup, and it had a red-ish color. the staff apologized and brought me another clean one a few minutes later. this time, I suspect, they used bottled water. My eval of this hotel: 2.5 - 3 stars.

For the price and star rating, this is a terrible place. The property is in bad shape. bathroom door not closing properly, damaged floor, stained headboard on the bed, water leaking in the bathroom, the wall panels are warped and dirty. Did not expect this from Radisson, I think they should close the place and remodel this completely before renting out to customers. It is in a very bad shape and needs a good remodel.

Property is quite dated and much in need of an upgrade. One of the restaurants was closed, light buttons weren't working properly so I slept my one night there with the entry door light on all night, safe wasn't working, laminate flooring was coming loose, bathrrom has a clear glass wall looking out and from the main sleeping area...I have no idea why someone thought that's a good design. The only positive thing I have to say is the staff was helpful/very nice, and its like 10 mins to airport

Great service and rooms. Convenient location from airport. The live Rajastani folk music and the performer during breakfast buffet was truly amazing; it added extra charm to our experience.

It was a nice, clean room as advertised. However, our mini fridge wasn’t working and we told the hotel staff. Unfortunately, the issue was never resolved.

The property needs better maintenance. The lock box, iron and mini-fridge were not working in my room (supposedly a Business Class room). The hair dryer was missing and the shower drain had very slow drainage. The rooms lobby and the room itself had a persistent smell of dampness, that wouldnt go away even with venting. The breakfast and dinner were average for a 4-star hotel. A very annoying thing was that the dining room played two songs on repeat all the time. The staff's attentiveness however was exceptional. Better than IHC City Center which is a more upscale 4-star hotel in Jaipur. They were very courteous and always willing to help. They promptly replaced the iron and lock box when i called the lobby desk to fix. If you, like me, are not bothered by the shortcomings i mentioned above, I will recommend this hotel for its great location near the airport and on Tonk Road.

I had a nice experience here and the service is something that stood out to me everywhere! I would surely consider staying here if I visit Jaipur again!

Good Property .. Food can be better

Excellent place to stay for business reasons and family activities, like wedding etc.

Good property but slow service, bad management

The stay was uncomfortable as the rooms had leakages dampness and mist. Since I am allergic I had a terrible time with the dampness of the place. In no way is this property room kept well. If in winter there was so much dampness I can only imagine what it would be in monsoon. Also the price we paid was 3 times as it’s season time but really a waste! Don’t recommend it at all

Staff is unaware at reception. Extremely slow response for any kind of service in room dining/restaurant/reception

Incompetent front desk staff. Rude and have no regard for customers. No phone etiquettes. Their mangers need training.

Disappointed with the radisson standard and condition of business class rooms. Not worth the pay.

Good hotel

Services and overall infrastructure was just ok. Lifts didn’t work properly. Appliances in the room were not working properly. Services requested for were either delayed or weren’t attended. Rooms were spacious and comfortable and clean. Ambiance was nice. Breakfast had multiple options and was delicious.

I have stayed several Radisson's at different locations and I always preferred Radission as my first preference to stay but this Radission was the worst ever I have ever visited. They don't have staff to handle crowd. Pool area was soo dirty and messy like junck yard , it is not even having 3 star facilities.

The Toiletries were missing as we checkedin. We had to request for Toiletries. As two Guest booking was made , it was expected that if a House cleaning was done , the room should be refilled with toiletries and Towels. Only 1 towel was placed for two guests after house cleaning the next day. Such small things should be taken care and 5 star hotels should take these things seriously. One of the best features for my booking reason was the rooftop poolside restaurant. As per time mentioned by Hotel it was supposed to be open till 12 midnight with Live Music. To our disappointment, we checkedin to restaurant at 10:30pm and we are communicated it is getting closed and we cannot serve anything .If Things cannot be managed they should be removed from Hotel Attractions and Features.

Very bad Experience i booked 3 Business class rooms All rooms sizes were like standard room sizes. Washrooms were soo dirty Only one lift was working in whole of my trip Breakfast buffet was not as per 5 star hotel's standard.

Room View was not great, it was opening towards an EMty ploy which was kind of Dump. We reached swimming pool on top at 7 AM opening time but it was all dirty because of Pigeons feathers etc, it should have been cleaned at opening time, Washroom Tissue box was not refilled when empty. Staff was courteous and on 25th and 26 June major issues with Lift, 2 out of 3 lifts were not working properly, Sunday since it was overbooked breakfast was arranged in a banquet hall, so in nutsheel experience was not great

Everything is lame about this property . Through out gate to check in to room service staff is lame no warm welcome… room service is slow..

Very disappointed stay with this hotel. Many things to say but mainly are , Electric plugs were not working, shower water flooded outside the bathroom and made puddle in room. Very slow room service. Dirty taps. Dusty bed skirts. No TV and cable channels were working. Very slow Wi-Fi . After I checked out full and final I came out and was about to sit in my car the hotel front desk lady came to me and asked that they forgot to charge for water bottles and asked me to pay 270 rupees . I felt embarrassed with this nonsense. I would never recommend this hotel to any one. This is not a five star hotel at all.

Very disappointed stay with this hotel. Many things to say but mainly are , Electric plugs were not working, shower water flooded outside the bathroom and made puddle in room. Very slow room service. Dirty taps. Dusty bed skirts. No TV and cable channels were working. Very slow Wi-Fi . After I checked out full and final I came out and was about to sit in my car the hotel front desk lady came to me and asked that they forgot to charge for water bottles and asked me to pay 270 rupees . I felt embarrassed with this nonsense. I would never recommend this hotel to any one. This is not a five star hotel at all.

Everything was perfect

Everything was perfect

Ok

First night was a disaster. Gave me a room which needed restoration cement chips off in the bathroom. Water flowing out. 4 am I had a real bad back neck pain to realize that the mattress was damaged and had a cavity therefore the pain. Complained. Mr Mohit Kumar a rude and crude man called front desk manager comes around offering another room when we had paid for a Jaipur tour that morrning. We refused his upgrade and took his offer on complementary breakfast. At check out we had a bill for breakfast and low and behold he denied the offer and we paid for the first day. In all a disastrous trip to the Radisson specially with Mr Mohit Kumar at hospitality control. Stay faaaar away.

First night was a disaster. Gave me a room which needed restoration cement chips off in the bathroom. Water flowing out. 4 am I had a real bad back neck pain to realize that the mattress was damaged and had a cavity therefore the pain. Complained. Mr Mohit Kumar a rude and crude man called front desk manager comes around offering another room when we had paid for a Jaipur tour that morrning. We refused his upgrade and took his offer on complementary breakfast. At check out we had a bill for breakfast and low and behold he denied the offer and we paid for the first day. In all a disastrous trip to the Radisson specially with Mr Mohit Kumar at hospitality control. Stay faaaar away.

First they didn’t find our reservation and took forever to find it. After that the key stopped to work and i could not push the elevator, when I went to front desk he told me the key was ok but I had to call the “last elevator” (there were 3). The problem, is as I explain to them: when I push the button I do not choose the elevator that will come so how can I choose the last one. The aanswering is: waiting a lot in front of tree elevators. The room was not clean at all, as I walked the room my socks became black. The rooms are really worn and looks nothing as the hotel pics on the website

Lovely bathroom

The property is run down. The carpet in the corridors smell really bad. Towels and linen are stained and dirty. Bathrooms were not cleaned well. The property has not been maintained to the standards.