Windows very dirty. Almonds from last customer on the carpet. Glass shower all dirty.

The floor of the room had stuff from the previous customer, I received 3 invoices for 1 night for the parking and no breakfast available after 10 AM and the women at the desk don’t advise !!! I don’t recomend this hôtel!

Friendly staff, new looking rooms, but sticky goo on nightstand and tissues looked like they had been shoved back in the container. Footprints on the bathroom floor likely from stepping on it after moppinf

Unfortunately it was just a poor experience .Booked a King and received a double Queen directly outside the bars.No remote for tv.Next day asked for a King room Checked online first .to be sure there were vacancies.Front desk said yes it would not be a problem.Came back later and we had not been moved.We then got jammed into a handicapped room that had full recycling bin , garbage and pink mold in shower. Also all the plugs had been removed at back of tv. Nobody cared about any of it. People working the breakfast cafe were great.

Great location.

the staff and cleanlinlees

The woman at the desk was extremely friendly and made me feel welcomed. I’m not sure what her name was, but she was a woman with short blonde hair.

To be honest, it was a lot better than I expected. I feel like the photos made it look outdated but the rooms were modern and comfortable.

Great hotel. Walking distance to restaurants and shops.

The property is in a good location, very walkable. It is not the most quiet area, that is to be expected. A good amount of decent restaurants are within walking distance. The Tasting Room is highly recommended. Pastabilities is yummy too. The pool was nothing special. I did not use it. It was not appealing. Super strong chlorine smell. Very small. It is nice because they do have beer and wine that you can buy and take up to your room. Parking is pretty easy, lots of options and not super expensive to park. Lots of bars too..

Windows were dirty but otherwise hotel was clean. Very noisy area on the weekend.

Stayed 12 nights on business. Room was fine, had the usual amenities: tv, hair dryer, ironing board, mini fridge & coffee making facilities. They clean the rooms every other day but missed my room one day and my colleague’s on a different day, which only really mattered because we needed clean towels. TVs on my floor were upgraded in the middle of my stay. Towels supplied in different sizes on different days and sometimes the supposed bath towels weren’t big enough for an average sized adult - bigger then hand towels, but not proper sized towels for an adult to shower with. Blankets thin and even with mine folded over to double it up, it wasn’t really enough. No microwave in the room. Two big downsides - no safes in the room so couldn’t secure passport and laptop when out of the room, and the restaurant barely qualifies for that name. It’s just an open lounge area beside lobby with tiny menu that is just up on a wall. Not a proper sit down restaurant with proper menus and table service. It wasn’t good enough for a long stay. There are a number of restaurants and pubs within a few blocks but many of these were closed on Sundays and / or Mondays, which made getting food easily tricky, especially quick meals for breakfast and lunch. Business trips don’t involve a lot of activities outside the hotel and office so we really needed the hotel to have a decent restaurant on site. There is a small nook in lobby the sell snacks from. All staff friendly and helpful.

The TV remote did not work properly. Even after changing the batteries it did not work well at all. I had to unplug the TV to turn it off. The staff provided the batteries and it work somewhat better, but not the way it should work.

Loved my stay.

Newly renovated, spacious clean room, conveniently located downtown...we recommend this nice hotel!

Staff was super friendly, hotel was clean and quiet. Only complaint is that the tv was bolted to a pull out swivel and we couldn’t see it fully when laying in bed. We also booked a king bed and it was only a queen. Disappointed, but we had a comfortable nights sleep.

The front desk lady was excellent

I paid for a room with a king sized bed and a full sized convertible sofa. What I received was a queen sized bed and an offer for a cot. The refrigerator did not work well, and my dinner leftovers were spoiled by the morning. There was an offer to make amends by giving vouchers for the bistro in the lobby but we were not informed that the bistro would close by 10 a.m., thus rendering the vouchers useless. There was no offer to reduce the already elevated price for the room due to the impending eclipse, despite the above-mentioned inconveniences. The staff, however, remained superficially friendly.

Relly clean place

Very nice hotel! Lots of nice little places to sit and chat around the facility. Rooms are recently redone and very nice! Staff was super friendly. Parking was a little challenging, but serviceable. My only real complaint was that the hinges of the shower door were not properly mounted, with everything being so new and recently renovated, the shower door and hinges should have been pristine. However I do know how rough some people can be on hotels, so I cannot say if this is representative of all rooms

Renovated rooms very nice

Didn’t like having to pay for parking. Did like that it was close to my venue and dining options.

Location

The stay was okay.

Location is excellent for downtown access. No one told us we'd be charged $15 for parking - so beware of that additional cost. The room felt grungy and not well maintained - glasses and ice bucket were dirty, shower had soap scum/hairs, the sink was disconnected on two sides (someone must've sat on it), no soap to wash hands, and the thin walls meant we could hear early morning alarms going off. Overall, the experience wasn't worth the cost.

This hotel is within walking distance to the Landmark theatre which is why we stayed there. Limited dining is saying the very least! It cost $14 a day to park. A fire alarm woke us up, thankfully no fire. Most of the restaurants in the area were closed until Tuesday.

Stayed one night but very nice rooms, spacious and staff was very kind

Parking was a huge issue. The weather was poor. I was on crutches. At point there was no parking. Someone was in a handicapped spot without handicapped credentials. Which I have the manager was wonderful. He was kind enough to let them park overnight in front of the hotel in the driveway.

Staff was great but pool was closed which we had tree children and was one of the main reasons we book this location.

Parking should be included, the price per night is fair but high. Parking should not be an additional expense. Front desk staff kind and welcoming. We chose to add breakfast for $10/person. Excellent choice! Limited menu, included one hot or cold item and a beverage. Beverage choices were water, juice, soda or coffee (which was Starbucks). You order at the counter, with a choice to eat there or take the food to go, we chose to stay. Staff give you your beverage and a number to place on your table. Breakfast was served! Food was delicious, well temped and filling. The breakfast staff deserve a shoutout. They were very busy but did not lose their cool. All were pleasant and helpful. We did not wait long for our food. Very impressed, coming from a current chef and former server.

Great stay!

The price of the stay was affordable. I liked that we asked for rooms close to friends and they were able to accommodate us.