Do not get an accessible room. When we took showers water went all over the bathroom and ironically slipped getting out of the shower. The room was very comfortable and the bed was a dream.

The shower doors leaked non stop!

The location of the hotel is very good, but the interior of the room is a bit old, the floor drain in the shower is a bit clogged, and the soundproofing is not very good, but the staff is very enthusiastic!

Hotel location was great for a pre cruise visit. Room was small and bed was against a mirror wall on one wide. Had to climb over each other to get into bed. Breakfast was very good. Nice and helpful staff

Friendly reception Accommodating Convenient Great food Wonderful room Completely satisfied

A lovely small hotel with friendly and helpful staff, in a great location. What more can you ask?

Increíble location in the heart of Lisbon.

My booking at the hotel was canceled as they're we're overbooked & put me in another hotel nearby much to my disappointment... I never stayed in the hotel.

Very nice facility. A little noisy in the one room we were in but the other was much quieter.

Wonderful

Had a wonderful relaxing stay at this hotel. The staff were very helpful and friendly. The rooms were spacious and very comfortable with good shower and toilet facilities. More lighting would help in the rooms as the green colour made it a little bit darker than we wanted but this is a minor comment. The breakfast was excellent with lots of choices and fresh fruits and everything you want for a nice relaxing breakfast. The hotels location in the centre made everywhere easy to get to on foot. The spa facilities also looked good but we never had the opportunity to use them as Lisbon has so much to offer. Hotel choice of everything being dark green in colour is interesting but that’s down to personal taste. Would recommend this hotel to anyone who wants a quality hotel in a wonderful city.

Lovely stay, hotel was pretty and had everything you needed. Staff were friendly. Ate dinner there on the first night, which we really enjoyed. Breakfast was good and worth paying for. Lovely shower gel, soap, shampoo etc, smelt amazing. Rooms clean, a little warm, comfortable beds.

Everything great, except the noisy neighbourhood. There is a tramva just beside the corner. The washrooms toilet papers were so rough as well. Breakfast, design, customer care was great. Close to many tourist attractions

All good!!

We had a lovely two night break here, the staff were so friendly and were happy to help at all times! They added special touches for my room as it was a surprise trip for my husband. The hotel has a really modern, unusual style which made it different! The room we had was lovely albeit with the king size bed up against a wall. The room was exceptionally clean, with lovely high ceilings and large windows. We particularly enjoyed the window seat. The shower room was great, with a very powerful shower. The downside to our room was that it was warm, despite travelling in early Feb. The air con although set to its lowest of 16, just didn’t work. I’m sure though that if we had mentioned this the staff wouldve helped, but we weren’t there long. We had to sleep with the windows open which was extremely noisy because of the hotels central buzzy location. The breakfast was very tasty with a fabulous selection of options. However, the hot food was not warm at all, and actually was cold on our first breakfast. Overall I’d recommend this hotel for a super central location, friendly staff, and unusual style/decor! We had a lovely time, thank you!

Our shower leaked all over the bathroom floor after every use. As we were facing the main street and on the first floor, we heard the trolleys, cars, regular street noise and revellers/vagrants screaming in the wee hours of the morning. The hotel however was central to everything we wanted to see and very close to every kind of transportation. Also the breakfast buffet was quite good and the staff was incredibly nice and polite.

Hotel was great, modern, clean, excellent location. Main floor bar and restaurant were excellent. Rooms were well maintained. Older building in historic area done with modern style. Only issues, lighting in bathroom was dark, no fan in washroom. minor issues. Overall great value. They even acknowledged our special occasion with a personal note, very nice people.

Beautifully designed hotel. Not everything is efficient.

Great location and very helpful staff! We enjoyed a wonderful corner room (#203) on the Figueira Square. The decor was modern and unique and relatively quiet for a busy street. A few things could have made this four star hotel better… the shower was slow to drain and with a shallow shower pan, it could have been disastrous. There was no cream, no stir sticks and no spoons for the in-room coffee bar (delicious coffee, nonetheless). The gym was small, hot, and very dark…problematic for older eyes using machines labelled in Portuguese (no surprise). The wifi that worked flawlessly in the room was so weak that I gave up and used just music and there appeared to be no way to wipe down equipment pre or post- workout. In spite of these minor complaints, we wouldn’t hesitate to stay here again!

Simply amazing

The staff were extremely accommodating

The location was ideal for public transport and the tourist section of Lisbon. The hotel room had plenty of space for two people + bags and was modern, with windows that opened onto the square.

Great location and staff it will not disappoint

We were supposed to stay at the Figueira hotel, but they overbooked the hotel and didn't notify us until we got there that they moved us to another hotel entirely. This was their sister property, the Madalena. Overall, the Madalena was nice, but had a number of quirks and oddities that made it somewhat of a letdown. Pros: - Staff was nice and helpful - Hotel aesthetic was quirky and fun - The hotel location was fantastic as it was right downtown near many things to do Cons: - The biggest con by far was the bathroom in the room, or lack thereof. There is no separate bathroom in the room, rather just an individually gated toilet and shower that are in the hallway when entering the room. This made them awkward to use. Using the shower meant leaving water in the main hallway afterwards, making the floor wet and slippery. We also had to put the bathmat IN the shower because of how slippery the floor was. The toilet didn't have a fan or separate room so everything was audible (and smellible) to the main living area, if you catch my drift. The TV had to be turned on to attempt to mute sounds. Overall, the bathroom experience was very strange and awkward. - The breakfast was subpar compared to other 4 star hotels we stayed in in Portugal. Not many hot breakfast items (eg pancakes, waffles, eggs) and certain things weren't labeled. (Meats, Cheeses, which milk was which, etc.) Not awful, but not outstanding.

Beautiful hotel. Great view over a beautiful large square. Very comfortable bed. Nice size room. Beautiful bath room. It was so convenient to have bar and restaurant right downstairs. Breakfast was nice and an acceeptable price at 10 Euros each. It was nice to have free minifridge items. Wonderful location. Lisbon is a wonderful place to visit!

Excellent choice, I hope to come back here again

The Best!! We loved the hotel from the minute we walked in. Nadjia was so nice with our check in. Rooms are comfortable. Loved our balcony over looking Square. Nice restaurant in lobby

Lovely room, great bed, perfect location.

Super convenient location right in the heart of Lisbon center. Very helpful and friendly staff, great restaurant on site!

Very nice hotel, great decor. Staff were all very friendly and accommodating. The room was clean, we asked for a room on the 4th floor, had a little balcony that looked out to the side street but could also see Praça da Figueira. Great location, Rossio Metro is across the street, less than a 10 minute walk to Praça do Comercio. Had such a great stay, would definitely book this hotel again.

Perfect

Greate location and customer service.