The pool area is beautiful and the food at the poolside hut was great!! The room needs updated desperately and there’s not enough elevators for the amount of people. We were on the 11 th floor.

Disgusting

Our visit was great on the property but our room was really dirty with trash everywhere like it hadn’t been cleaned and I after checking in I got an email about my experience from Expedia and let them know about the room and they said it would be submitted to the property manager but we never heard back :(

Elevator are extremely slow

Every thing was perfect 👌

Very dirty and outdated condo. Never again will I stay or will ever recommend this condo to anyone.

Very good service.

The location was amazing. Staff was always friendly. Room was not clean. Dirty dishes in dishwasher, used underwear under couch, bracelet found in bed, shoes under bed. Hotel was quick to fix problems (no outlets worked, microwave didn’t work)

Run down

This property was a joke. They didn’t clean anything before, there was pee in the toilet. Food particles in the microwave. No towels were provided. No one was willing to answer the phone or help. The TV NEVER turned on when we got there and then come to find out we don’t get our security deposit back because of “TV” damage.I have proof of the mess when we first walked in. Had to buy my own cleaner to clean the place better because it was disgusting. Don’t go here this place just tries to steal your money and they are all rude. They a running a full on scam here.

The beach was great! The shores of Panama not so much there were always lines for the elevators that took forever. Check-in was at 4 PM on Friday and if you get there early, they didn’t wanna let you hang out at the pool or swim until your check in time. Then we get to our condo and there is black mold all on the inside of the shower curtain, the beds, hard as a brick, the pullout couch had stains all over it and the dryer didn’t work. For $1300 for two nights I think I will definitely find a different resort next time. Buyer beware not has advertised on Hotels.com

We were treated horrible, by staff and by main lobby

A lot of things the dishes in my resort was put up dirty only 1 bathroom had a half roll of tissue in it the wash & dryer does not work right ugh

Terrible!!! This place is a joke! The condos are very old and smelly. They don’t clean well. The bed sheets have stains and hair on them. The bed sheet doesn’t even fit the mattress. The rooms are very expensive and you get only 2 toilet paper rolls for the entire stay! When we kindly asked to get more toilet paper, we were told to go to Walmart and get it ourselves. The sofa is completely destroyed. You can’t even sit on it, it is that terrible. We payed for ocean front view and there is absolutely no view on the ocean from the room.

I Found some water bugs in the kitchen.

Very good customer service!

Overall great stay. It was bike week when we went so it got a little noisy. But overall 9 out of 10. Carpet and chairs were a little stained and couple of the closet doors were ajar

It was 4 out of 10

Would not even come look at how nasty the room was it took 2 hours to get moved to another room and multiple phone calls. I would never stay there again.

The property was okay It’s started off shaky because our rooms was not ready but after that everything was great! The staff is friendly, it’s close to everything and the beach was just steps away! I would visit again

Our stay was ok. Pool and beach were crowded due to high school/college spring breakers. Major police presence in front of condo building and on the beach due to spring breakers. Traffic jammed up every day in front of condo building. Restaurant options within walking distance very limited. Couldn't go into ocean due to rip current. Condo could've been cleaned better. Floors felt gritty due to sand starting Day 1 of our stay. Bedsheets had sand in them too. Cleaning staff should've vacuumed the floors better and provided better washed bed sheets. We ended up washing the sheets ourselves. Found sweat stains on the mattress cover. We ended up leaving 2 days early. If we come back to Panama City we will try staying at a different condo complex.

The Condo was terrible, there were stains on bedding, it was a 3rd world country apartment where the water would shut off and come back on. The Pool was terribly cold, like Northern Michigan Cold. The beach was off limits and there were so man people with no security. Police had to clear the beach 3 days that we were there. It was unsafe for my family. My Wife and Daughters thought this would have been safer than going to Mexico wow, were they wrong. Also, my car was hit! In the parking lot parked. The parking is terrible. Going up a one lane road all the way to the 11th floor in the parking garage and then having to back in so your car can fit in the parking spot was incredibly nerve racking.. Needless to say it was the worst vacation I have been on in a while...

I cancel my stay couch wad so nasty pull the sofa bed hot had stains everywhere didn’t have place for my family to sleep I want a refund I took plenty of pictures if I could download pictures on this review I would I wanted somewhere else buy I did not get a response from the owner at all

This place is party central! Busiest section of beach in all of PCB!

The wall in the master bedroom was pouring water down it and had black mold on the baseboard. It wasn't even raining outside. The indoor pool/hot tub was disgusting. The outdoor pool was freezing and nobody was able to swim in it. There were stains (from what we don't know) on the furniture. The dishwasher left the dishes dirty, leaving behind a black substance on the dishes (we hand washed everything). The front door of the unit was broken. The bar/restaurant wasn't open, even though it was advertised. The best thing about the property was the parking, as it was close to our 10th floor unit. Overall it was terrible. We left a day early. We would never go back.

Staying at this property was a great experience for me and my family! It was very family friendly. Great food and drinks and environment. Unfortunately we had to leave early because i got sick so we didnt stay the whole time we paid for but will definitely come back again and get to stay the whole time!

Overall we enjoyed our stay. Loves the washer and dryer in the room. However, the unit was not up to par. Dishwasher was old and not mounted into cabinet - tilted forward when opened and slides drawn out. Only one burner on stove worked - the others were dirty and smoked when turned on because of old food residue. There was no exhaust fan on stove. Only 1 fork - need more utensils. Towels and sheets thin and cheap. Pull out couch mattress flat and lumpy - could not sleep on it - very uncomfortable. Fridge made strange noises. Tv volume would not go up - we could hardly hear the tv. No dustpan, only broom. Our parking spot was on level 11, so it took 5.5 minutes upon entering the parking garage to reach our spot.

The whole property was filthy. The condo was very dirty too. There was urine on one of the toilets. The floors hadn’t been mopped and barely swept. The TV’s were not operable because remote were broken (tried new batteries). The TV in the living room had a black shadow on the picture. Not enough silverware. Balcony was filthy!!! The instructions to get to your condo wasn’t communicated. You get the condo number the parking but not the floor your condo is on. We needed a push wheelchair and security called a company they found on google, not a vetted company by Shore of Panama. I spoke with the company and gave them information. They said a chair was being a rush delivery. Over an hour later no chair. I called the company and they had no clue what I was talking about. I think your security team and management did an EPIC FAIL! You had sand wheelchairs, which is great, but why do you not have your own push wheelchair? Security said you use to. If this is true, shame on you! Disabled guests spend money just like regular folk! The only positive thing that happened was having to extend due to my husband becoming ill, which is why I needed a chair. The girl that took care of this was very pleasant and knowledgeable. Give her a raise and get her to train your other subpar staff. This was a horrible experience. We will not be back! We will also leave other online reviews. I wonder if ADA laws are being broken????? Hummmm?

Resort was wonderful, clean & friendly. Great location for food & beach. Just need more elevators in different locations on property

Easy checkin Will definitely return in near future

Condo was dated and not little to nothing provided. All the TV remotes were missing a back or batteries. Lamps missing light bulbs.

Did not have wash rags in the room and the room was dirty. Two elevators were broke down and it took 45 minutes to get on an elevator every time you needed one.