Not known is a private owned apartment in Times Square Hotel! Was direct to tower A from the Hotel. The guard didn't give proper instruction, I told him I was not connect to wifi, can help to call the staff down. Told to go level 6 office. But the office staff said they are not dealing with this. Went back to him, confronted him. No choice to call but the line is not in use, then he give us the name and contact number. which is Danata travel and tours agency. Friendly staff bought us up back to tower B, thinking is hotel room, unfortunately is private owned apartment. First step in the room, I was stunned when I saw the stained sofa chairs and dinning chairs! After placed key deposit of RM $200 for two keys. I quickly check the entire room. Noted the TV and dinning chair was spoilt. I believe you guy knew what happened to the poor feedback of the "suites". Honestly I appreciated the great location. There is many room to improve. I will only return if Is better.

Not known is a private owned apartment in Times Square Hotel! Was direct to tower A from the Hotel. The guard didnt give proper instruction, I told him I was not connect to wifi, can help to call the staff down. Told to go level 6 office. But the office staff said they are not dealing with this. Went back to him, confronted him. No choice to call but the line is not in use, then he give us the name and contact number. which is Danata travel and tours agency. Friendly staff bought us up back to tower B, thinking is hotel room, unfortunately is private owned apartment. First step in the room, I was stunned when I saw the stained sofa chairs and dinning chairs! After placed key deposit of RM $200 for two keys. I quickly check the entire room. Noted the TV and dinning chair was spoilt. I believe you guy knew what happened to the poor feedback of the suites. Honestly I appreciated the great location. There is many room to improve. I will only return if Is better.

Not known is a private owned apartment in Times Square Hotel! Was direct to tower A from the Hotel. The guard didnt give proper instruction, I told him I was not connect to wifi, can help to call the staff down. Told to go level 6 office. But the office staff said they are not dealing with this. Went back to him, confronted him. No choice to call but the line is not in use, then he give us the name and contact number. which is Danata travel and tours agency. Friendly staff bought us up back to tower B, thinking is hotel room, unfortunately is private owned apartment. First step in the room, I was stunned when I saw the stained sofa chairs and dinning chairs! After placed key deposit of RM $200 for two keys. I quickly check the entire room. Noted the TV and dinning chair was spoilt. I believe you guy knew what happened to the poor feedback of the suites. Honestly I appreciated the great location. There is many room to improve. I will only return if Is better.

When we arrived, first we can't find any hotel counter. We then asked the security, and the security pointed us to somebody. We don't know whether we can trust the person, however the phone number for the hotel is not in service!!!! We then forced to listen the person, and he told us they have no more room in the original venue. Then he asked us to walked to a separate residential building behind the original location. We then being put inside a room that totally different from the original description. We booked a room with 1 twin bed plus 1 single bed. It happened the new studio only has a twin bed, and after we asked, the staff gave us a mattress without any bedsheet or whatsoever. Basically it was an very unpleasant experience. And we are very unhappy with the mismatch between our booking and actual room.

When we arrived, first we cant find any hotel counter.We then asked the security, and the security pointed us to somebody.We dont know whether we can trust the person, however the phone number for the hotel is not in service!!!!We then forced to listen the person, and he told us they have no more room in the original venue.Then he asked us to walked to a separate residential building behind the original location.We then being put inside a room that totally different from the original description.We booked a room with 1 twin bed plus 1 single bed.It happened the new studio only has a twin bed, and after we asked, the staff gave us a mattress without any bedsheet or whatsoever.Basically it was an very unpleasant experience. And we are very unhappy with the mismatch between our booking and actual room.

When we arrived, first we cant find any hotel counter.We then asked the security, and the security pointed us to somebody.We dont know whether we can trust the person, however the phone number for the hotel is not in service!!!!We then forced to listen the person, and he told us they have no more room in the original venue.Then he asked us to walked to a separate residential building behind the original location.We then being put inside a room that totally different from the original description.We booked a room with 1 twin bed plus 1 single bed.It happened the new studio only has a twin bed, and after we asked, the staff gave us a mattress without any bedsheet or whatsoever.Basically it was an very unpleasant experience. And we are very unhappy with the mismatch between our booking and actual room.

We arrived at 2:30am to find our booking had been cancelled. There was no help except told to ring Expedia. The person who runs this has NOTHING to do with the hotel. They are privately owned and managed and are very run down and dirty. The actual hotel is on different floors and it is clean. I have contacted you to request a refund.

The hotel location is difficult to find. Many people confuse between Tower A and B even taxi drivers Even hotel room is large, however, facilities are old and dirty. A bit disappointed with quite expensive cost

The hotel location is difficult to find. Many people confuse between Tower A and B even taxi driversEven hotel room is large, however, facilities are old and dirty.A bit disappointed with quite expensive cost

Large room, but the furnitures and the interiors of the hotel are old, dusty and not well maintain. The wifi connection was super slow.

An excellent time spent here. Totally recommnended ... Fabulous! Great value for money! Great location! Great facilities! Overall - no issues ... Nothing but praise

An excellent time spent here.Totally recommnended ... Fabulous!Great value for money!Great location!Great facilities!Overall - no issues ... Nothing but praise

For its average.. Strategic location but can improve on facilities like provide ironing tools and parking free.

1 night stay at the hotel. Location is good. Poor wifi in room. Room is big, but very smelly, bedsheet is dirty.

If i could give 0 out of 5, i would. This is not your typical hotel/apartment, Once you book through Hotel.com you need to call the number provided to confirm booking. Which in my case, he never picked up his phone at all and i was left stranded without a hotel room at 12 midnight. I later found out that this guy (whose number is on the listing) does not actually own the apartment rooms, he leases from other room peddlers at this place. Security guards are useless and there is no Reception, Lobby, FrontDesk. Basically no service. It is a sleazy place for one night stands where you call in for a room through different people. Please do not book from this listing, and i called in to Hotel.com to request them to take this listing down.

The big shopping mall just down the hotel. The swimming pool Was great. Goos locations too

The big shopping mall just down the hotel. The swimming poolWas great. Goos locations too

This is not a hotel room, this is run through a tourism business called Danata. You can not check in before 3 and you can not leave your luggage. When you arrive at where your supposed to be you have to call the mobile number of a guy who works at Danata and then he will give you a key and leave. Everything must be paid in cash and if you don't have that large amount of cash on you, you will have to go get money out with your luggage just to get the room key. The room was smelly, poorly maintained and covered in mould and bugs. There were missing tiles, mould on the ceilings, walls and in the shower and around the sinks. There were bugs all through out the shower and someone else's shoes left in the shower so I know it wasn't cleaned properly. The bed sheets felt dirty and were stained. The "free wifi" also doesn't work. These services apartments are cheap and it is very obvious as to why. Please spend the extra money and stay at the berjaya Times Square hotel, not the services apartments. It's the same place but the apartments are privately managed SUMMARY - cheap and nasty, dirty and gross, poorly maintained and managed

This is not a hotel room, this is run through a tourism business called Danata. You can not check in before 3 and you can not leave your luggage. When you arrive at where your supposed to be you have to call the mobile number of a guy who works at Danata and then he will give you a key and leave. Everything must be paid in cash and if you don't have that large amount of cash on you, you will have to go get money out with your luggage just to get the room key. The room was smelly, poorly maintained and covered in mould and bugs. There were missing tiles, mould on the ceilings, walls and in the shower and around the sinks. There were bugs all through out the shower and someone else's shoes left in the shower so I know it wasn't cleaned properly. The bed sheets felt dirty and were stained. The "free wifi" also doesn't work. These services apartments are cheap and it is very obvious as to why. Please spend the extra money and stay at the berjaya Times Square hotel, not the services apartments. It's the same place but the apartments are privately managedSUMMARY - cheap and nasty, dirty and gross, poorly maintained and managed

Location is good but maintenance and service is horrible. The agent responsible for maintenance is shady character trying ti rip you off.

Room was not well maintained, looks old and dirty, felt uncomfortable staying inside. Considering the amount we paid for, it was not worth it. No cleaning of room. No TV services as well. No reception at the counter and checking in requires calling the agent using our auto roam.

Stayed for a night with a group of friends and was overall highly satisfied with our accommodation.Our apartment had a great view from the high floor.Will come back to stay there again.

The whole thing especially the valued for money! ,Close proximity to shopping zones .

Best location - very handy to great shopping and public transport.Nice shopping mall next door.

It was very nice to stay with my children for the second time .the location is perfect and has theme park for kids .The room view to KLCC is great also nice swimming pool .

We had experience exploring the mall, the food, and the swimming pool. Location is very nice with nearby monorail station. great location with theme park for kids and very helpful staff.

So far the room was OK... Very easy to find food n entertainment... Only the parking fees bit expensive coz I'm not directly under the hotel so can't get free parking...

No reception no coffees in the room the toilet is not working