Absolutely amazing experience.

great stay at this hotel

We enjoyed our stay very much. Breakfast and dinner are included, which had a lot of choices and all delicious. We also enjoyed various activities, not to mention the hot spring facilities.

This is a family-oriented hotel. In other words, expecting plenty of kids running around and yelling everywhere (lobby, aisles, facilities, restaurants etc.) in the hotel. You can hear them even if you stay in your room. If you're looking for a quiet and relaxing vacation, avoid this place. If you're bringing kids, it's perfect.

Good meal, great service and fantastic hot spring

Good meal, great service and fantastic hot spring

Excellent service! Will visit again

Great resort style hotel located in Zhiben, Taitung, stayed 3 nights with buffet breakfast and dinner, overall great experience.Hotel property is old, suggest Management to consider renovating rooms in the near future. Parking is not great either, limited spots since there was no underground parking.Regarding food, overall buffet was alright. Dinner was mostly the same menu and breakfast changed more frequently.One night we decided to try the teppanyaki (had to pay cost difference of buffet) was much tastier than the buffet.

old but well kepta little under staffs with tons of guests so not a great hideoutsbuffet is fair

old but well kept a little under staffs with tons of guests so not a great hideouts buffet is fair

Great resort style hotel located in Zhiben, Taitung, stayed 3 nights with buffet breakfast and dinner, overall great experience. Hotel property is old, suggest Management to consider renovating rooms in the near future. Parking is not great either, limited spots since there was no underground parking. Regarding food, overall buffet was alright. Dinner was mostly the same menu and breakfast changed more frequently. One night we decided to try the teppanyaki (had to pay cost difference of buffet) was much tastier than the buffet.

Food and entertainment was excellent. It was a clean and luxurious hotel that provided multiple amenities. I would stay here again.

Staffs are friendly, warm and welcoming. Rooms are comfortable, clean and renovated. Thanks for giving us a nice stay experience.

The best hot spring hotel in my past experiences.

Better than expected!

Lovely, kindness, wonderful, 6 stars, definitely come again.

The good: Large property in secluded mountainous hot springs area. Some rooms are newly renovated and very nice. Excellent breakfast buffet. Charming nightly indigenous tribal dance performances (repeats every three days). A variety of hot spring pools to choose from: male-only, female-only, mixed. Free parking.The bad: Service quality could be better. When we checked in we were given rooms facing the parking lot; we requested room changes and the front desk receptionist who helped us was sullen and unfriendly. He made us feel as if we were bothering him. There are three restaurants but all of them close at 9 pm - the only food available after then is at the lobby bar. This lobby bar was understaffed and the food underwhelming. The pizza was literally a microwave pizza, the fried chicken cold and chewy. The waitresses seemed untrained - we were not given eating utensils even after the food arrived!To any hotel management who might read this: The unfriendly receptionist was the man who was working the front desk when we checked-in on Oct. 21 at 7:30 pm.

The good: Large property in secluded mountainous hot springs area. Some rooms are newly renovated and very nice. Excellent breakfast buffet. Charming nightly indigenous tribal dance performances (repeats every three days). A variety of hot spring pools to choose from: male-only, female-only, mixed. Free parking. The bad: Service quality could be better. When we checked in we were given rooms facing the parking lot; we requested room changes and the front desk receptionist who helped us was sullen and unfriendly. He made us feel as if we were bothering him. There are three restaurants but all of them close at 9 pm - the only food available after then is at the lobby "bar". This lobby "bar" was understaffed and the food underwhelming. The pizza was literally a microwave pizza, the fried chicken cold and chewy. The waitresses seemed untrained - we were not given eating utensils even after the food arrived! To any hotel management who might read this: The unfriendly receptionist was the man who was working the front desk when we checked-in on Oct. 21 at 7:30 pm.

Amazing experience for the family trip. Nice hot spring, friendly staff, comfortable environment, cozy room and great breakfast. I’ll be there again for sure

Feel good

Feel good

Every room has private hot spring , l love it ! Those flies in the dinning area make me feel disgusting!

It was an excellent experience.

I love the quality of the hot springs, all the activities offered by the hotels, especially the aboriginal dance show!

Many different hot springs and was not able to try every one as we only stayed one night. Recommend staying at least 2 nights to enjoy all the amenities. Nothing to eat within 20 min walking distance so you have to eat at the restaurants in the hotel unless you have a car. Great aboriginal performance.

Amazing!!

Great activities but would be better if they are all free of charge for guests. Very good hotspring.

1. All hot spring facilities are somewhat outdated and not clean.2. Hotel is located in an extremely isolated area. Without transportation...you have nowhere to go. 3. Many Taiwanese and especially those Chinese tourists were spitting in the hot spring spa areas just everywhere they go. It is disgusting.

1. All hot spring facilities are somewhat outdated and not clean. 2. Hotel is located in an extremely isolated area. Without transportation...you have nowhere to go. 3. Many Taiwanese and especially those Chinese tourists were spitting in the hot spring spa areas just everywhere they go. It is disgusting.

The guest room are just upgraded with very good design. Its comfortable and clean. For serious hot spring lovers, Hotel Royal Chihpen is a good destination. The hot spring pools are clean and highly concentrated.

This hotel is a very good stay for the area. The outdoor hot springs are good although a bit small and can get crowded if even 5 guys or girls happen to go at the same time. The rooms are very clean, nicely organized and beautifully designed. Having your own hot spring bath in your room is awesome although the layout could improve for more comfortable soaking design. Everything else about the room is above expectations. The staff are very friendly and willing to answer your questions with enthusiasm. A lot of nice subtle perks about this place such as built in library in the lobby or the many different activities they provide. Overall I would say this is a very nice Hotel that certainly stays within the 5-Star Hotel range.