The customer service was great. The room was perfect and the breakfast was very good. The kady working the breakfast area was on top of everything.

Our room was beautiful. Not large but just right for 2. Everything was clean and comfortable. Our housekeeping person even made wash cloth designs. A heart in the kitchen and a rose in the bathroom.

There were a pairr of sandhill cranes hanging out over the hill.

Very roomy room . Full kitchen too . Location perfect for shopping . Short ride to Pine Knob for concert !

Large well equipped suite. Comfortable mattress. Pillows too soft/ loose feather filling. Every employee we encountered was pleasant & professional. Pool & surrounding area is small but clean & well maintained. Elevators fast to respond. Ample well lit parking. Small but satisfactory breakfast. Excellent location for I75 access, proximity to outlet mall, Pine Knob, and plenty of dining options.

Location to events/ shopping/ restaurants. Perfect staycation spot.

Newer and clean!

It was well thought out for extended stay people

Clean and staff was great.

Check in was fast, service was great, beds were very comfortable. This is the first hotel Ive been where a key is needed for the power to work; like the concept but would have liked the air to stay at the temp set while gone.

Wonderful suite, perfect for the four of us!

Very clean. Very quiet.

We were going to a concert. The hotel was in the perfect location. A lot of restaurants close by, good breakfast.

We had so much space in the room, the pool was nice and clean, and the breakfast was very good and also very clean.

Only complaint was room needed a bigger garbage can! Other than that, it was great!

Easy walk to restaurants near by. Large shopping center nearby within walking distance as well.

Clean and nice location. The furniture in rooms is quite tired. The table in my room was about to fall apart

Has one of the comfiest beds I’ve ever slept on!

It was a clean and room. Very comfortable. Front desk lady was nice and helpful.

The room was quiet and comfortable. The bathroom however is quite small, with an annoying door that opens inwards. A pocket door would have been much better.

The good: This hotel was located less than a mile from our family trip destination, so very convenient for us. The restaurants we tried around the area were all great. The stay at the hotel was ok. All of the staff we encountered were really nice and helpful. The pool was a comfortable temperature. Shower pressure in the room was good. Having the refrigerator and mini kitchen in the room was a nice plus and there was a large closet in the area that was convenient. The bad: The first night we used the pool and when we went back to our shoes/towels after about an hour of swimming we found ants all over our things. We also found some ants in our hotel room itself. The room appeared clean on first look, but there was dirt/debris and some garbage rubber bands/ponytail holders around the beds. The shower had good water pressure, but the shower did not drain well at all leaving you standing in an inch of water. The free breakfast was okay, but we were desperate for some kind of fruit to go with all of the grain/carbohydrates that were served. The Ugly: Our first night was less than desirable as we found our air conditioner/fan/heater in the room made some crazy noises and then someone had pulled the fire alarm, so we got very little sleep.

Definitely not a bad place to stay. Room was a little dirty but nothing we couldn’t handle.

I come here for a staycation quite often. This stay was the first time that I’ve ever been able to complain. The staff was super friendly like always but my room wasn’t as clean as I would have liked it. It was almost as if the room hadn’t been rented out in a while. There were spiders, dust, and the tub was poorly cleaned. Lastly the toilet constantly would run unless I wiggled the handle & after a while it just wouldn’t flush. Like I said above, this is the first time I have ever been able to complain.

Liked e erything but breakfast area. .uch too small

Everything was just okay.

The check in was friendly nice. Pool was warm and welcoming. Property was clean

Everyone was very friendly and helpful... The room was wonderful, we didnt want to leave... The Employees at the front deck were super nice and the ladies that work at the breakfast area were super sweet also.. Everyone was just sooo nice.. Will definitely stay here again..

Close to all amenities, easy travelling for out of towners

I took my daughters to Sea Life Aquarium and Legoland in the mall. This hotel was very convenient. The room was huge! A kitchen and a dining table. The hotel was clean, the staff were friendly. A great, free breakfast. The pool was quiet and very warm which my kids loved. I would recommend this hotel to anyone staying in the area.

Nice quiet hotel.

Wonderful front desk, Page is really nice, kind and friendly, it makes me feel good and smile. The heater noise over the night was terrible, I was not able to sleep straightly. The noise made me to wake up

Front desk is fantastic, she(the young black woman) is smiling and kind, she makes me happy whenever I come during this trip. However the room the heater noise is way loud that makes me awaken during the night several times. Also, kitchen towel hoder makes the hotel's image down, I feel like that...