No room available. Offered to put me in a higher room and transfer me to an executive in an hour or so.

Not recommended for longer stay. The bed has only the fitted sheet on. They provided a top sheet but its folded together with the towels inside a plastic bag. We requested a blanket to keep us warm but they gave us an extra top sheet instead.So, we ended up buying warm blankets to keep us warm in an air-conditioned room. Also, we requested to be transferred to another room because it smells like smoke all over, including the hallway. The rooms doesn,t seem to be sound proof ,could hear laughter and some commotions from outside & the other rooms. The parking area is very small, could hardly find a parking space.Also, they should replace their coffee cups,which has a break at the tip, & their serving trays,it looks very old & sticky. Anyway, thank to the staff who were very accommodating and polite.Thanks also for the excellent service.

Not recommended for longer stay. The bed has only the fitted sheet on. They provided a top sheet but it's folded together with the towels inside a plastic bag. We requested a blanket to keep us warm but they gave us an extra top sheet instead.So, we ended up buying warm blankets to keep us warm in an air-conditioned room. Also, we requested to be transferred to another room because it smells like smoke all over, including the hallway. The rooms doesn,t seem to be sound proof ,could hear laughter and some commotions from outside & the other rooms. The parking area is very small, could hardly find a parking space.Also, they should replace their coffee cups,which has a break at the tip, & their serving trays,it looks very old & sticky. Anyway, thank to the staff who were very accommodating and polite.Thanks also for the excellent service.

Over all this place works for me. The location is directly across from my girlfriend’s store in the Nova Plaza Mall. The rooms are clean, bed is comfortable enough but the cleaning staff are extremely loud and inconsiderate in the hallways. Especially in the second floor. Another extremely negative thing is the Hotel Staff is not very nice or respectful towards my girlfriend. This place is obviously a place for short stay sexual encounters and they seem to believe my girlfriend is some hooker off the street. The front desk staff always greet my with respect but unfortunately they never extend the same treatment to my girlfriend. Instead she is subjected to dirty looks and not afforded the respect she deserves.

Over all this place works for me. The location is directly across from my girlfriend’s store in the Nova Plaza Mall. The rooms are clean, bed is comfortable enough but the cleaning staff are extremely loud and inconsiderate in the hallways. Especially in the second floor. Another extremely negative thing is the Hotel Staff is not very nice or respectful towards my girlfriend. This place is obviously a place for short stay sexual encounters and they seem to believe my girlfriend is some hooker off the street. The front desk staff always greet my with respect but unfortunately they never extend the same treatment to my girlfriend. Instead she is subjected to dirty looks and not afforded the respect she deserves.

As always the Filipino people are very friendly equally the staff are very helpful. Hotel was clean service little slow with food but too and always made up for delay with a smile. It was very busy outside the hotel and you need to be alert at all times as vehicles of all shapes and sizes come at you from all directions. Lots of shops and not much stopping you to buy and you can look as much as you like and no one bothers you.As always traffic is the big problem if you think you need an hour to get from A2B give yourself 3 hours you will need it. overall good value for money and surprisingly room was very quite.

As always the Filipino people are very friendly equally the staff are very helpful. Hotel was clean service little slow with food but too and always made up for delay with a smile. It was very busy outside the hotel and you need to be alert at all times as vehicles of all shapes and sizes come at you from all directions. Lots of shops and not much stopping you to buy and you can look as much as you like and no one bothers you.As always traffic is the big problem if you think you need an hour to get from A2B give yourself 3 hours you will need it. overall good value for money and surprisingly room was very quite.

I recommend this hotel to everyone. Very clean inside.

Novaliches is not an inspiring area of Manila. As a visitor, I doubt you come here unless you were meeting friends or had a business reason to be here. I was visting friends. There is nothing in the way of food and entertainment to excite a visitor. It is quite a run down area. However, the SOGO hotel was a surprise, being well presented inside. Smart clean room. The one surprising fact is having no windows, so you are never sure if it is day or night. I would stay here again if necessary. They offer a reasonable room service menu and it is brought quite quickly, usually within 15 minutes. . For any decent shopping or eating, you need to go on to SM Fairview... 10 peso by Jeepney or 200 by taxi, if you can find one..

Novaliches is not an inspiring area of Manila. As a visitor, I doubt you come here unless you were meeting friends or had a business reason to be here. I was visting friends. There is nothing in the way of food and entertainment to excite a visitor. It is quite a run down area. However, the SOGO hotel was a surprise, being well presented inside. Smart clean room. The one surprising fact is having no windows, so you are never sure if it is day or night. I would stay here again if necessary. They offer a reasonable room service menu and it is brought quite quickly, usually within 15 minutes. . For any decent shopping or eating, you need to go on to SM Fairview... 10 peso by Jeepney or 200 by taxi, if you can find one..

Excelent

Very clean. Safe. Excellent staff. A very busy location but that was expected.

The Hotel service is Good. Staff are very nice and approachable. The Room was in excellent condition. My concern is the Room next to me is keep on renovation til midnight up to early morning. Renovation is too noisy. I cant sleep well. The rest are all excellent.

This hotel is great. Near restaurants. Shopping very near. SM mall just down the road. Traffic a little heavy on roads. Plenty of transportation .

This hotel is great. Near restaurants. Shopping very near. SM mall just down the road. Traffic a little heavy on roads. Plenty of transportation .

The staff was so friendly I felt almost like family. The room was nice , clean , and seemed to be very safe. Hotel service great. Very fast in room service. Room rate was very good.

Strange enough there was no refrigerator available, even in the more expensive 'Regency' room. And no sugar-free (=black) coffee also. The Japanese training of the staff to bow for every guest is a bit embarrassing. In Japan the guest would bow back, but at least it's a formalization of showing good manners, albeit a bit weird.

Strange enough there was no refrigerator available, even in the more expensive Regency room.And no sugar-free (=black) coffee also.The Japanese training of the staff to bow for every guest is a bit embarrassing. In Japan the guest would bow back, but at least its a formalization of showing good manners, albeit a bit weird.

nice hotel in safe area

The staff is wonderful. Very polite and friendly. the food is terrible, always cold. Plan on eating out most of the time. Very good security. Unfortunately this hotel is used mostly by couples of all ages that want to have a private room for a few hours. You can rent rooms for as little as 2 to 3 hours. This means that the cleaning staff is working around the clock. This makes for a very noisy stay. also there are not any windows in the rooms.

The staff is wonderful. Very polite and friendly. the food is terrible, always cold. Plan on eating out most of the time. Very good security. Unfortunately this hotel is used mostly by couples of all ages that want to have a private room for a few hours. You can rent rooms for as little as 2 to 3 hours. This means that the cleaning staff is working around the clock. This makes for a very noisy stay. also there are not any windows in the rooms.

No windows, not enough lighting. Aircon is old type, noisy. Can hear people talking from outside where aircon is installed. Hotel is not for long stay.

I booked the room days ahead of time, checking late still room not available when i checked in

I booked the room days ahead of time, checking late still room not available when i checked in

Very well surprised as for now the hotel can provide affordable and good meals in a very short time.