Good stay

Charming stay with dedicated staff available 24/7. A bit of a walk from downtown and from the check-in, but in a very nice, peaceful area.

Perfect location away from the bustle and noises of the town and just a short walk to shops and dining options. Parking was convenient and felt safe. The unit was very clean with clean linens and a spacious bathroom for our family. The only downside was that we didn't get wifi in our website, as it was located off the rear of the house and was too far from the signal. Overall excellent experience and would stay here again.

Cosy room.

Perfectly fine accommodation and good value for money. Bit of a faff checking in as the room was a short walk away.

Excellent property

Quiet neighborhood & comfortable accommodations within walking distance of downtown.

Walking distance to town, big room, lots of space. Exceptional shower. Check in check out was very easy!

Interesting location . Small room and clean location . Our only complaint was we could hear our neighbor. Bakery nearby was great option for breakfast and if room had fridge or common room to stay and have fast food it would be a good travel option at stay at . Thanks

There was bed and bathroom and the room was clean. The room had nearly no storage or hanging possibilities. However, it was very easy to park and it's just a few minutes walk to the center of the city. The area seemed safe and cozy.

Warm cosy and comfortable atmosphere. Met on arrival by our host who was helpful with all details, suggesting places to see, walks to take and other suggestions - well informed.

Clean, large space for 3. Beds good. Provided clean towels each day. Stayed in room by parking so no privacy bc glass door looked out over parking area. Warm as only had 1 small window.

The start was very pleasant. The only thing to be aware of is that you check in a couple of blocks from the actual property.

Ample room but clean and modern. Very good value for money.

Stay was disappointing. Firstly, the hotel insists on charging your card and storing your credit card information in their system (with the CVV code) as part of their policy, which differs from their policy stated on the Hotels.com website when you opt for "Pay at Property". The guesthouse will email you 2 days before your check in date mandating that your booking would be at risk if you don't share this information. The Hotels.com relocation desk could not offer any assistance. Ultimately, I had to volunteer the CVV code to salvage our trip and also because the cost of staying elsewhere at the last minute was very high. The only positives were the free parking and central location. There are 2 houses with 3 rooms on each of their two floors. Our room was on the first floor and there's no lift or elevator for luggage. The walls are REALLY thin. We could hear the TV from the room on the other side of the hallway. The room was cramped with the twin beds in poor shape. The springs creaked and the bed was definitely bent from the middle. Housekeeping is on request only and you have to specify what needs to be cleaned/changed. Yet, when you return, half the requests are ignored. The bathroom was tiny and the shower/hot water system was quite bad. The shower area had no space for soap/bottles. The heating element was fixed right next to the toilet, making it uncomfortable to use the toilet without getting burnt. Room has tea coffee and kettle. No safe. No fridge. Avoid.

Centrally located, clean and comfortable guest house

The room was very clean and comfortable, 5/5 for the property, although it’s far away from central. The only thing I’ve found terrible was the booking settings with a cancellation of my payment(for no reason), not confirmation of the booking and poor costumer support on e-mail or over phone to solve the situation. Overall, the room is great, the costumer service not much.

Clean, quiet, comfortable and so convenient to walk to city center. Gentleman who checked us in was super friendly and helpful. Would definitely return.

Great room, clean and really friendly and helpful staff. Free parking is available which was a huge plus being in the city. Would stay here again

The lady who helped me, Margaret, was so amazing and helpful. The hotel is great, the rooms is great, its superb value, and the service is superb. And the owner goes out of her way to help you. Me and Margaret do massively disagree on the key situation, and i firnly believe that two people in a room each deserve a key, as not all people sharing a room stay together 24/7, and thos can caise absolutelyhige inconveniences, but thats just my own personal opinion. I do think this hotel is outstanding, and i will be staying here many more times in futire. I have also recommended it to friends, who will use it on their trip to inverness. Thanks to Margaret and Staff for helping me have an awesome stay. You are simply brilliant!!

The only problem: the walls are not well sound insulated

We had a lovely night here. Check in was friendly and easy, just a short stroll away. The only negative, as others have mentioned, was the footsteps from upstairs, and the smoking/drinking area right outside our room. Location was excellent for a walk into town for dinner and the bakery for breakfast.

great place

The room was a bit small but clean. A little further to downtown Inverness that we expected. One negative was you have to go to a different location to get your room key , not very practical.

Alban and Abbey House proved to be an excellent choice for two nights in Inverness. It is an easy walk from the centre of town, and has ample parking. The area is very quiet. The rooms are clean and extremely well-appointed, and everything worked as it should. Note that check in and key collection is at a different property a few blocks away.

Nice guest house!! Very helpful hosts especially when it came to the stupid electric car we rented!! So well located!!! Inverness so easy to walk to!! A fabulous bakery around the corner called The Bakery.

Kindness of reception staff, comfortable and silent room upstairs. Comfortable bed. Internal free parking is an asset. We suggest it.

nice large room very clean staff was very friendly and helpful we has a small problem with the toilets .they immediately came to check and fix it it is located in a quiet area but within walking distance of the city center many dining option around

Had i walked to the property from the station as it was i was met by family, on reaching the front door in the rain forgetting it said on the email to check in at another address, that is my only issue.

Our family had a wonderful time staying with Alban & Abbey and would highly recommend!

Very comfortable and personal.

Absolutely loved the location, great proximity to the city centre. Could have used a fridge and some cutlery in the room but otherwise a lovely stay in a beautiful city.