The rooms were fair. Very few amenities If you’re just looking for a place that’s not overpriced for one night it’s ok. But other than I would look at the other hotels and pay more if I’m on vacation.

The Express Inn fit my profile.Quiet,clean and a reasonable price.I ignored the previous reviews and found it to be the exact opposite. My next visit in September will include the Express Inn.

I cannot believe Expedia can possible be representing the Express Inn in Norfolk Va.. This property is the worst I have ever stayed in and I have been staying at hotels for 50 years. There was a hole in the wall, the walls needed painting and were all scratched. The air conditioner was so dirty that we were afraid to turn it on. There sign said $59 a night but I paid $200. There was no WIFI and they told it was a problem with my and my wife's IPad. We could't wait to get out of this flee bag hotel. I think I should get a refund and you should not be representing Hotels like this horrible hotel. Please email me with your response

No lobby opened. Spoke though a window. Room was not cleaned. Was there for 2 nights and never had maid service. Power was out for a entire night and following day ! Claimed to have ocean view. Only if you peaked between 2 building.

Bare bones basic hotel.

it is what you pay for. like a hostal

I don’t know where to start, check in when wrong, paid for the wrong amount but fixed next day. A couple fight woke me up. Room services never clean the room during my stayed. In the shower the curtains had mildew and the room smelled like old; I don’t even know how to describe it. The best part was returning my keys when I left.

The price was very reasonable,you can say you got what you paid for but the contact could be better .

Quite place, but I felt strong smell from humidity.

Quite place, but I felt strong smell from humidity.

It’s a walk away from the beach

The room was not very clean, the key lock didn't work. every time we left the room we had to go back to the office to get the card to work again

The room was not very clean, the key lock didn't work. every time we left the room we had to go back to the office to get the card to work again

There were little drug addicts and prostitutes in the rooms surrounding us. Our room WREAKED of cigarettes and I was scared to even sit on the bed. We left 2 hours after checking in. This should have been a $30 a night or pay by the hour type motel.

There were little drug addicts and prostitutes in the rooms surrounding us. Our room WREAKED of cigarettes and I was scared to even sit on the bed. We left 2 hours after checking in. This should have been a $30 a night or pay by the hour type motel.

close to beach

close to beach

Comfortable relatively clean it was ok

Place was nasty, dirty & run down.

Place was nasty, dirty & run down.

If your claustrophobic do not go there.(had a room w/and without) no window just in some rooms and even with the windows it feels like you’re in a closet feels like Suffocating couldn’t sleep AC,s are to loud. They make u wear a mask even with a glass In between. Never again

Motel needs updates and Cleaning

The room was as expected for the price and the reviews, however the door frame was loose and damaged and it was evident that it had been kicked in at some point. I politely asked for another room, the clerk told me that there was nothing wrong with the door (without looking at it). I moved my things to a new room and then found that the dead bolt would not lock. Like there was not even a hole in the frame for it to latch into. So after being in two rooms that didn’t lock I felt unsafe and called hotels.com to ask for a refund and was then very obviously video taped by the clerk while he processed the refund. He stood there taking selfies with me very clearly in the background and recording. When I asked why he felt it was necessary to photograph me he simply said, “I’m not.” I’m thankful that I was able to receive a refund and stay elsewhere. I travel 75% of the year for work and typically stay at low star/inexpensive hotels and have never been so uncomfortable. This is the first time in 12 years of traveling that I have ever taken the time to write a review. I would recommend seeking accommodations elsewhere.

The room was as expected for the price and the reviews, however the door frame was loose and damaged and it was evident that it had been kicked in at some point. I politely asked for another room, the clerk told me that there was nothing wrong with the door (without looking at it). I moved my things to a new room and then found that the dead bolt would not lock. Like there was not even a hole in the frame for it to latch into. So after being in two rooms that didn’t lock I felt unsafe and called hotels.com to ask for a refund and was then very obviously video taped by the clerk while he processed the refund. He stood there taking selfies with me very clearly in the background and recording. When I asked why he felt it was necessary to photograph me he simply said, “I’m not.” I’m thankful that I was able to receive a refund and stay elsewhere. I travel 75% of the year for work and typically stay at low star/inexpensive hotels and have never been so uncomfortable. This is the first time in 12 years of traveling that I have ever taken the time to write a review. I would recommend seeking accommodations elsewhere.

Woke up with bedbug bites. The bed had two mattresses on it and kept sliding around on the homemade platform. Tiles on floor in bathroom were loose. We stayed away all day and most of the night, so we only got ready and slept there. The location was convenient, steps from the beach. That was the main reason for staying at this location. It was also very quiet there, besides the police inspecting numerous rooms at 8:00 am in the morning

The woman who runs the place is nice. Why is the Frig and microwave in the bathroom? The heater works.

The bed was comfortable, the sheets clean, and the staff super friendly!

The two men at the desk did not seem prepared for me.

It was a block from where my son lives and it was easy to walk to his place or across the road to the beach..

The staff was nice and helpful. Check-in was quick and easy. The room smelled, most of the outlets didn’t work (we were given a surge protector), the ceiling tiles were dirty and looked like they were gonna fall, there isn’t an ocean view. I would not stay here again.

1) Staff could not be more unhelpful with the smallest request (eg. ordering a Taxi and following up after extended delay in arrival). 2) They never cleaned my room in 3 days.3) The towels were basically dish rags and the guy changing them didnt even knock before trying to enter the room. Then he proceeded to stare through the window at me until I opened the door for him - super creepy.4) The walls have multiple areas where drywall is crumbling. The carpet hadnt been thoroughly vacuumed in most areas.Run far away and dont waste your money here. A number of other cost effective options on that strip of road.

1) Staff could not be more unhelpful with the smallest request (eg. ordering a Taxi and following up after extended delay in arrival). 2) They never cleaned my room in 3 days. 3) The towels were basically dish rags and the guy changing them didn't even knock before trying to enter the room. Then he proceeded to stare through the window at me until I opened the door for him - super creepy. 4) The walls have multiple areas where drywall is crumbling. The carpet hadn't been thoroughly vacuumed in most areas. Run far away and don't waste your money here. A number of other cost effective options on that strip of road.