Great hotel, friendly staff. Was only overnight but would definitely stay there again!

Beautiful room and decor

Lovely hotel with cafe, restaurant, shop and ample parking Only downside was a wait at reception for 50 minutes because the room wasn’t ready. We were told it was due to staffing and were given a complimentary drink. So no real problem but we were tired after a very long journey. Beds are incredibly comfortable You can walk 10 minutes to the town and we saw loads of wildlife nearby

Beautiful hotel. Great stay with really comfortable beds.

It was a lovely place to stay after a long ferry ride!

Indigenous artwork, nice restaurant

Lovely hotel, modern and convenient for the town

Consistently a nice place to stay.

Very nice Hotel with Native ornaments. Hotel is very well maintained, clean, quiet. Only we were disappointed with too long wait for breakfast service- finally we left without breakfast .

Beautiful design truly celebrating indigenous art and culture. Very impressive!

Stayed for 2 nights after arriving on the ferry from prince rupert. Staff were quick and efficient at getting several groups checked in even with our 1 am arrival. They were friendly but prompt to get everyone situated and it was appreciated!

Employees not smiley and worked slowly.

Very clean rooms. The staff was very helpful & friendly! I would recommend staying at this hotel!

Excellent service. Delighted with our stay. We intend to come again.

Lovely lovely lovely 😊

My favorite in PH

Great location, staff were lovely, gorgeous building

Great spot, very comfortable beds. Spotless cleanliness.

Would stay here again.

Got a ground level room with someones car parked right at the window looking in. Room was a bit small. Towels were arranged under the sink in a manner that they would definitely get wet as one uses the sink. The hotel was very pretty. We just had hoped for a better experience.

Clean, quiet hotel. The staff were friendly and helpful. The restaurant/pub could’ve been better.

Amy beds

It was satisfactory

We spent one night and had a great stay. It’s either very new or very recently renovated with beautiful finishes. Very quiet. We had a great breakfast in the pub too. Highly recommended!

Arrived late and left early. Breakfast staff was great.

Hotel is very new / renovated, clean and modern. Having a gym or more amentiy on site would be nice. The fish and chip in the bar was incredible, one of the best I've had.

The room was very nice. Dinning room was ok but we were in Port Hardy which is end of the road on Vancouver Island so just happy to have food and service.

Arrived late off ferry and great service. Hotel was super quiet and dark for sleeping in. Highly recommend.

The food choices were very good.

Easy check in and nice rooms. Breakfast was a mess, ditch the potatoe rosti.

Check seemed like we were inconveniencing the girl as she busy on a personal call then we were given the wrong forms to sign

I mention the negatives first because they should not be issues given what we paid. 1. The check-in person at reception desk when we arrived is not welcoming or pleasant. Just sourness and a big list of what we cannot do. Maybe it was the end of a long day but we were the only people she was serving and we went out of our way to be kind and polite to her. Luckily, on checkout, the receptionist was very sweet and a total contrast to the night person. 2. Walked into our room and we were hit by the unmistakeable pungent smell of sweat. Luckily the windows opened, and the smell diminished after about an hour. 3. Despite a big fancy espresso machine in the café, the espresso tasted like disinfectant. I poured it out and ordered a 2nd one just to make sure it wasn’t an anomaly. Nope. I suspect the coffee or the person in the cafe making the espresso is the source of the terrible taste, because that machine itself is very impressive. 4. Loved the staff in the restaurant, kind, responsive, attentive, and knowledgeable. 5. Room was very quiet and after the sweat smell lifted we slept very well. 6. Good water pressure. 7. Good parking.