The staff were charming and kind, the food and service was excellent. The hotel is old but clean.

Property, especially the bedrooms in desperate need of a makeover. Only double bed (and it was lumpy and uncomfortable) when the norm nowadays is at least a King size. We had room 5 which was cold, smelt damp, curtains hanging off the rail, nowhere in the shower to put shampoo etc., not enough hangers in wardrobe space, no drawers for clothing. All the time we could hear doors being banged, i assume this was from the kitchen? Food was mediocre.

Comfortable bed in spacious room but unfortunately at the front on the busy road. Had to keep the windows shut, but still could hear the traffic. The breakfasts were excellent with good service, but very poor service in the restaurant at dinner where we waited for one hour and ten minutes from ordering to receiving our meal.

This property was excellent, the rooms very clean and spacious with decent sized ensuite. The food was really very good and very reasonably priced served by extremely polite and helpful staff.

Friendly staff. Lovely in parts but very scruffy in others. Looks like a part refurbishment but left some areas untouched. Stained, frayed seats next to nice clean new ones. Shower doors that didn't join together & leaked over bathroom floor. Nice new carpet next to ugly old carpet on stairs. Badly chipped paintwork in the same room with nice new panelling. You get the idea.... Room was clean with comfy bed. Food & service was good. Let down by being a bit shabby in places.

Large comfortable room, a bit tired looking but clean and ideal for an overnight stay.

Nothing was too much for Bunny and Murial.Excellent Customer service.Rest of the staff were lovely. Had a lovely room looking out onto the fields with beautiful views of the forest and horse's. Food was very nice. Couple of minutes walk to shopping area. Will be booking to stay again.

We loved The White Rabbit. The staff was friendly and helpful and the food in the restaurant was excellent.

Great stay for a local wedding, very spacious room, very comfortable bed.

The White Rabbit was perfect for us for a relaxed minibreak: great location, plenty of parking, walking distance of a buzzing town centre and walks, great restaurant and pub and the staff were lovely, friendly and helpful. We'll definitely be back.

WOULD STAY THERE AGAIN

Great place to stay, comfortable room with lovely food morning and evening. The staff were always friendly with a special shout out to Bunny who would go out of her way to make sure everything was spot on

Good value for money and friendly staff.

Excellent staff, very helpful and friendly from book in to book out. Breakfast food excellent value and great choice

This is a beautiful place with lovely attentive staff. Food was amazing. Room was big and clean. Very nice stay highly recommend. 🙂

Lovely rooms and very clean. Restaurant food was very nice. Great dinners and plenty of choice at breakfast. All the staff we encountered were so friendly and helpful, nothing was too much trouble. Will definitely be returning.

The staff at this hotel was amazing, so welcoming and friendly and it's just a short walk to the High Street.

Staff very friendly. Very enjoyable stay Will visit again

Only stayed one night, perfect for our needs.

It was the friendliness and accommodating nature of the staff that really made our stay at the White Rabbit special. We were met with an enthusiastic reception on check-in and were given lots of information about the hotel, the local area and our room... (I meant to get the name of the man who checked us in on Friday 19th evening, however didn't get the chance. He was extremely helpful and accommodating throughout our stay and deserves a lot of thanks) . Throughout our stay, any issues that we had (of which there weren't many) were proactively resolved by the hotel staff, who really went above and beyond to support us. The excellent service continued into the dining room as well, where our server (who's name I believe to be Bunny) was very welcoming, friendly, and went above and beyond to ensure that we had a lovely dinner service. For the food itself, we ordered the Signature burger (much recommended) and the Lasagne, both of which were greatly enjoyed and seemed to be good value for money. The atmosphere in the restaurant was nice and the food came hot and in perfect time for a relaxed dinner. I particularly enjoyed the braised beef rib in the burger myself. Equally impressive was our hotel room, which really superseded our expectations. Having booked the basic double room, we were pleasantly surprised by the size of the room. The overall cleanliness was excellent and we found both the bedroom and bathroom immaculate on arrival. A seriously great experience. 5/5

We were greeted on arrival by Bunny who was clearly busy but didnt hesitate to offer her help and check us in. Very Friendly and helpful and always a plus when staff engage with the children in our family. The room was a great size, comfortable (if a little chilly) and adequately furnished with facilities. Beds were really cosy and comfortable and everything very clean. Only things that let it down were:- - couldn't shut bathroom window -if using the sofa bed in front of bay window it was noisy/windy. -I also noticed a large water stain on the ceiling next to the wardrobe which is always a shame even if it doesnt affect the room. - not many plug sockets - not very accessible with a buggy though thankfully that wasn't a big issue for us. At checkout the manager was helpful and directed us to a lovely area to walk. Breakfast was very well priced, abundant and delicious.

Room was really nice. Welcome by the manager was impeccable. I left a bag of food in my room when I left and they made a call to let me know. Many hotels wouldn't even care. Top marks! The room I stayed in was very nice. Only thing that let it down was the noise from machinery... could've been chilling system for the fridges but wasn't too much of an issue. Would stay again for sure.

Lovely stay would recommend

All very nice

The staff were extremely helpful and friendly

staff very helpful and nice . Room nice . dinner was very nice and yummy.

The family room was ideal, especially with option to have single bed plus sofa bed alongside adult bed within 1 room. Room bit dark, could have added tissue box and similar comforts. Staff barely apologised for the fire alarm early morning which rather scared us, especially kids. Breakfast good, good dining options and restaurant food though staff seem confused about vegan versus vegetarian food and the difference! Incredibly annoying that you cant seem to ring the venue and speak to a real person, only a robot voice!!

Had a lovely time at white rabbit, staff so friendly polite and helpful, nothing was to much trouble. Food excellent, wide range if choice, for breakfast and dinner always hit ! Will definitely return.

Was provided a spacious room, delicious breakfast, and easy walk to High Street in Lyndhurst for shopping. Nice size parking lot too.

Lovely welcoming on our arrival for our 1 night stopover on route to the Isle of Wight. Great location, surroundings are beautiful. Room was good for a family of 5 but could do with a little redecorating. Have to say though it was very comfortable. Food in the restaurant was amazing as was the breakfast. We all enjoyed our stay here. Thank you x

Somewhere comfortable to stay after a cycle event in the new forest - friendly and efficient staff, pleasant surroundings and a comfortable room with an excellent shower - it ticked all my boxes.

Amazing service and great food