The room I stayed in was very clean and had all the amenities I required and more. Was also in a very convenient location. Would highly recommend.

Great room setup for a week away from home. Enjoyed the pool and gym daily and breakfast bar very convenient. Staff was friendly and accessible. Will definitely choose again when in the Albany area

The room was very clean and tidy. Additionally, the staff was pleasant and willing to help. The surrounding area has adequate dining, shopping, and the hotel offered transportation. Great experience!

Overall good service and attention. Convenient shopping location

Had a really good stay here. Other than the houekeeper taking my towels by accident without replacing it was great with clean facilities, nice staff, breakfast, and nice rooms with all the things you need especially for longer stays. will definitely stay again

A very comfortable hotel to layover nearby Albany airport. Great staff and room was very comfortable.

Stayed last weekend while moving our child into RPI. While the space was spectacular and the front desk staff were great, we never had housekeeping, which meant our trash was never emptied, and we had to ask for fresh towels. (We were given an accessible room without proper towel racks to hang ours to dry.) Plus, the vinyl plank floors were sticky. 100% understand being understaffed, but maybe at least come empty trash and refresh towels over a 3 night stay?

Everything

Horrible front desk service. Problem with reservation and was told "don't shoot the messenger". She did NOTHING to help us. We had a eldery disabled man withand they let us sit for over 3 hours trying to fix the issue with the booking company. WILL NEVER STAY HERE AGAIN!!! .

Only issue was hair in bathroom.

We stayed in a 2 bedroom suite and it was a great spacious room with a full kitchen and large bedrooms and bath. Room was very clean and fully stocked with all the amenities plus some that you wouldn't expect! I was very pleased! I'd recommend this location!

I wasn't expecting much because of the location and low price but pleasantly surprised. It looked like the room was recently redecorated and everything was new, clean and in perfect working order. Also the staff were the most sincerely helpful and cheerful I've ever met! I will definitely be staying there again on my next trip to Albany!

The hotel is very nice and staff was nice.

My husband stays here when in town on business and recommended this location. Highly satisfied

Hotel is amazing you do get what you pay for made up like a studio apartment on the inside of the room if you have small kids this hotel will be the perfect fit comes with stove, microwave, refrigerator, and dishwasher… sofa bed in some rooms nice big bathroom areas just a five star overall and they also serve breakfast

Front desk ladies were welcoming and friendly. We had not slept in over 24 hrs due to flying in from CA. Super exhausted they got us checked in quickly. Our room had a kitchen that was very convenient for the few days we stayed and the hotel offers kitchen appliances which was a plus. The breakfast had a good variety and the environment was nice and clean. Our shower didn't have much pressure but overall our stay was great. Will stay again.

Although the staff was cordial, the room itself requires a deep clean! There was hair on the towels and in the bed. The bathroom needs a deep cleaning as well. Hair in the corners and on the sink. The bathroom door had a dried substance that had dropped down the door. Seriously the entire room needs a deep cleaning.

2 br suite w/ kitchen was clean & spacious , well maintained . Great place to stay for a few nights while our kitchen is undergoing full renovation.excellent staff service & good breakfast selections .best location since it’s A3 min walk to Target & retail stores too

Excellent and very friendly staff. Super accommodating allowing me to have an early check in due to my schedule. Clean and comfortable and great pillows!! Highly recommended. Will stay again.

We had a great experience at this property! We were flying out of Albany and this location provided a free shuttle at 4am, I have been to other hotels that offer a shuttle but it doesn't start until later :( The reception area was clean, the staff was friendly and the parking was very accessible. We did a park and fly and we felt very comfortable leaving our car there as the parking lot was well lighted and we did not have to park off in no-man's land where it wouldn't be seen. We would Definitely recommend this property!!!

Excellent hotel

Excellent service, great staff, wonderful breakfast. Keep up the good work! Will stay with you again if I’m back in the area.

Being able to book a 2 bedroom suite as opposed to getting 2 separate hotel rooms was the key factor in staying here. The staff was amazing! I would have preferred not to stay on the first floor, especially near the laundry facility and maintenance room as well as next to an exit. I would also not recommend staying in a hearing impaired/accessible suite unless that is what you need. I'm not sure how we ended up in one. The noise of the doors closing is very loud. That being said, it was very quiet at night and would recommend this hotel.

The entire team was so nice and accommodating. Breakfast was more than continental! Target and Denny’s are both walking distance. It was a good experience overall & I plan to go back.

Every inch of the property is clean. Staff is very friendly...location is right in the neighborhood where I grew up.

Staff was very friendly and riom was clean

Clean rooms and wonderful staff

Overall the property is in a good location and it appears to be physically well taken care of. The lobby, however, has a strong cigarette smell and this is what welcomes you as soon as you come in through the door. I also disliked that our sheets were not the cleanest. On our second night, i noticed the outline of the sheets had some blood residue and I can assure you it was not us. The property is in a great location as it is surrounded by Target, DSW, ULTA, TJ MAXX, and many other amazing stores. I just hope they are a little more careful in observing the bedsheets. Finding that on the second night made me feel as though I slept on sheets that were not washed from the previous hotel guests. I hope they read this review and it never happens again.

Property was well kept. Great location near food and shopping. Good size rooms. Staff was accommodating.

Stayed at the Latham TownePlace Suites for two weeks when visiting the NY Capital Region. The first room I was given stank of Cigerette smoke, but thankfully this was rectified by great staff by a room change, many apologies and free rein of the hotel shop for whatever I needed for an evening! The second room was just fine, and once I was there it were comfortable and clean, and a joy to return to after a busy day exploring the area. The shower was good as well, but noticed that the water has started to affect the wood around the frame, as well as the shower door would just open randomly whilst the shower was in use, so it may be time for a revamp?! The breakfast buffet was plentiful, in a very relaxed atmosphere. Appreciated the free coffee and fruit to go, this is such a perk at staying at the TownePlace Suites! As I say, the staff were excellent at Latham. Plus the hotel is surrounded by amenties (Subway, Denny's, Sonic, Sake (Asian Cuisine) to name just a few!). There is also a Target just the otherside of the car lot, plus other stores are not too far away away either so an excellent location to get stuff when you need it to cook in the room. Overall, I had a good stay at TownePlace Suites Latham Albany, and I very much look forward in staying there again sometime.

Excellent value

Staff was friendly and helpful. Our room was clean and well kept - a bit of an odd odor upon entry, not intolerable, just noticeable, but with a little fabric refresher, all was well. Furniture was clean and comfortable. A very enjoyable one-night stay. Have been to this facility many times and will continue to look to them first as the need arises in the future.