This is a lovely hotel. It’s on the slightly quieter side of the island (although not exceptionally quiet - there are several bars adjacent to the hotel). The location on the beach is perfect and the rooms are spacious, although very dark as not enough lights which makes getting ready in the evenings a bit tricky! The location is perfect for whatever you want to do on the island as it’s such a small place!

Pictures are very deceptive. Pool terrible , food awful. Breakfast very poor , flies on food ,very little choice. No sun loungers other than a few plastic chairs in the pool where no-one swims. Lumbung huts ok though walls paper thin. TV volume restricted for this reason though you can barely hear it.Grounds poor , basically dirty sand that drags into huts and everywhere else. Needs landscaping or paving. Views from most huts poor. Would say this is a 2 star at most and certainly not a resort. Advice is to avoid this place. Gili Air is nice , food near by at Mowies bar or Captain coconuts so much nicer

Pictures are very deceptive. Pool terrible , food awful. Breakfast very poor , flies on food ,very little choice. No sun loungers other than a few plastic chairs in the pool where no-one swims. Lumbung huts ok though walls paper thin. TV volume restricted for this reason though you can barely hear it. Grounds poor , basically dirty sand that drags into huts and everywhere else. Needs landscaping or paving. Views from most huts poor. Would say this is a 2 star at most and certainly not a resort. Advice is to avoid this place. Gili Air is nice , food near by at Mowies bar or Captain coconuts so much nicer

I haven't really got anything nice to say about Mola Mola except that the staff is friendly. Mola Mola is way to expensive compared to what you get. The hotel and the rooms are in generel bad shape - it's not really maintained. And there is no privacy - the walls are paper thin and you can hear all conversations that the neighbors have. It's very very dusted from the dirt in the "garden" as they call it. It's not a garden but an area with sand/dirt. There is no area to relax around the pool. We had to put our stuff in the restaurant when we used the pool. There are only some old platic chairs in the pool. There's plenty of staff at Mola Mola, but none of them seem to know what they are doing. The service level is a joke. They do try but don't succeed as the staff is just not educated at all.

Food was terribleRoom was okStaff lovelySpa treatment was goodExcellent location

Food was terrible Room was ok Staff lovely Spa treatment was good Excellent location

Wonderful stay , free massage, great breakfast bike and quiet, excellent staff 5/5

We have pleasure stay at Mola, all staffs are nice and helpful. The hotel at the sunset side, so, we can see wonderful setside just in front of the hotel. Room is big enough for couple, and we enjoyed so much of the outdoor shower. They cleaned our room and free 2 bottles of water daily. As a woman with long hair, im appreciated if there is hair dryer provided. We will stay at there again if we came back to a Gili Air

We have pleasure stay at Mola, all staffs are nice and helpful. The hotel at the sunset side, so, we can see wonderful setside just in front of the hotel. Room is big enough for couple, and we enjoyed so much of the outdoor shower. They cleaned our room and free 2 bottles of water daily. As a woman with long hair, im appreciated if there is hair dryer provided. We will stay at there again if we came back to a Gili Air

For the price it was great but the food had bugs in them and they didn't cover them. I was not impressed!

Location right next to the beach is the biggest plus of this so called ‘resort’. The staff is really kind and trying their best to accommodate guests’ wishes and make their stay pleasant. Good breakfast. The cleanliness of rooms should be improved a lot! Don’t book the basic rooms in the big building, they are depressing, go only for the huts. But for the prices they ask for it, you will get a better choice elsewhere on the island.

Staff were friendly and helpful. When we first got there, my room was not up to our satisfaction, curtains were not up and someone removed the TV box from the back of the TV in our room, they said maintenance forgot to put it in. Air con was also not cold enough and toilet seat was not cleaned properly. So I went back to reception to request to change to a better room. The staff there was very friendly and helpful. He immediately changed us to a better room.

Staff were friendly and helpful.When we first got there, my room was not up to our satisfaction, curtains were not up and someone removed the TV box from the back of the TV in our room, they said maintenance forgot to put it in. Air con was also not cold enough and toilet seat was not cleaned properly.So I went back to reception to request to change to a better room.The staff there was very friendly and helpful. He immediately changed us to a better room.

Had a great stay at this hotel we got one of the rooms. Air conditioning worked really well and good comfortable bed great location on the island can easily walk from the boat drop off point takes maybe 10-15 minutes

The linens could have been cleaned a bit better, but otherwise my stay was wonderful. Nice rooms!

The location of this hotel is really great- only 7 minutes from the harbor and right on the beach. BUT there were a few things that made our stay less enjoyable such as: an old half eaten cake in our fridge upon check in, ripped curtains (the manager said they are working on updating all the curtains in the rooms- but that doesn't seem like a project that should be taking so long), no adapter or USB plug in the room or available for borrow (we had to walk to the center of the island in the middle of the hot day to buy an adapter. This would be acceptable for a cheap hotel, but I wouldn't expect this from a more expensive hotel on the island), and the hotel condition needs some improvement. We also felt like breakfast could be improved- the eggs and waffles were ok, but the rest of the food was not great. Also, our booking included a full body massage, in which the ladies asked us to undress to our underwear, but did not provide a towel or cover to cover any parts of our bodies. The entire massage was performed without any draping or towel on our bodies. I have had many massages in my life. but have never experienced this before.

A great hotel with excellent customer service.

A great hotel with excellent customer service.

Friendly staff, best location and beach with pool. Only thing that could be improved is the housekeeping.

I cannot say enough good things about Mola Mola! I will not stay anywhere else on Gili ever again. The service was so great! Their concierge, Wayan, was the nicest and most lovely person I have met in a long time. I was alone and she invited me to dinner with her at the restaurant and I had a great meal and wonderful conversation with her. They also gave me vouchers for a few free drinks and a free 30 minute back massage. It rained one night really bad and they called my room and asked if I would like to order room service and brought me the full menu to order from instead of just the room service menu. The free bikes to ride around the island were also a fun perk! The beach in front of the hotel is the best spot to watch the sunset. I will most definitely stay here again!! Thank you Mola Mola for taking such good care of me.

I cannot say enough good things about Mola Mola! I will not stay anywhere else on Gili ever again. The service was so great! Their concierge, Wayan, was the nicest and most lovely person I have met in a long time. I was alone and she invited me to dinner with her at the restaurant and I had a great meal and wonderful conversation with her. They also gave me vouchers for a few free drinks and a free 30 minute back massage. It rained one night really bad and they called my room and asked if I would like to order room service and brought me the full menu to order from instead of just the room service menu. The free bikes to ride around the island were also a fun perk! The beach in front of the hotel is the best spot to watch the sunset. I will most definitely stay here again!! Thank you Mola Mola for taking such good care of me.

Decent hotel, with a lovely pool and restaurant. We booked a deluxe twin, which it turns out is way at the back and not one of the lovely cottages up front and in all the promotional images. It was good though, spacious and comfortable. We had to ask twice for it to be cleaned on check in as there were a lot of dead insects in the bathroom, other than that the staff were great. Really friendly and helpful. They do a barbecue menu with buffet each night, which is worth going to regardless of where you stay. Overall a pleasant stay: hotel is rough around the edges but staff and location elevate it.

Decent hotel, with a lovely pool and restaurant. We booked a deluxe twin, which it turns out is way at the back and not one of the lovely cottages up front and in all the promotional images. It was good though, spacious and comfortable. We had to ask twice for it to be cleaned on check in as there were a lot of dead insects in the bathroom, other than that the staff were great. Really friendly and helpful. They do a barbecue menu with buffet each night, which is worth going to regardless of where you stay. Overall a pleasant stay: hotel is rough around the edges but staff and location elevate it.

Although the kindness and the good disposition of the personal, the hotel wasn't the exact thing that in the photos (beach photos). We booked a deluxe suite, and due to the weather (heavy rain), we've been changed two times, and we ended in a Lembong Suite (which is better). We lose three days of pool due to maintenance for the weather as well.

Great location. Had a rough start with check-in and cleanliness of the room. However, the hotel staff stepped up and did everything they could to make things right, which I appreciated. I had an enjoyable stay and compared to other resorts on the island, I would recommend this resort. Bed was comfortable and the AC worked well.

The friendliest staff we have ever met. Great location right on the beach. Good breakfast choice. Would recommend upgrading to lumbang suites. Only negative is the government have now allowed parties til 2am at some of the bars so if it’s the turn of the bar next to Mola Mola it’s really loud music til late.

1st time visit to the Gili Air & the 2 other Gilis. Great concept w/o automobile except cart & ponies on the 3 Gilis.

The worst anyone can imagine. Checked in and the room was dirty, stains on the floor and bathroom counter was filthy. The condition was worst than a hostel. Hotel staff were rude, not apologetic at all. The worst experience and the pictures posted on your website are not accurate at all. We were put in a white building that you don’t even describe in the pictures. This was so bad I checked out a few hours of checking in. I will be taking this further unless something is done by yourselves

Friendly staff. Cheap snorkelling. Fastboat service from pandangbai to gili air is unorganized.

The good, the room was nice, we had one of the huts on the right, nice bed, aircon works! Loved the outdoor shower, can sometimes hear the neighbors but noting to over the top. Happy with the room!We had no problem checking in on time at 2pm but many others were waiting to check in, we had read this as a negative issue but feel the feedback is really people not understanding that the rooms won’t be ready till 2pm. Good tip is to plan your travel day to arrive for 2pm and not 9amThe checkin desk is small, out of place and unorganised, seems clear here isn’t a manager leading this team at mola mola, Iv also never been to a place that makes you sine beach towels out, we didn’t return ours for 2days but noticed someone have written them as returned (bazaar what’s the point) ?The badthe dirty sand that connects all major areas on the hotel grounds is horrible. This dirt is simply just being dragged into all the rooms. Getting into our room was a daily challenge as the key pass either worked and didn’t open the door or it wouldn’t lock the door when we wanted to go out. The sliding doors were a bit confusing as well, maybe even uneseserry in the grand scheme of things.The pool, due to the sandy dirt it makes it impossible to dry without being covered in dirt when you get out. We didn’t use the pool due to this and there was a lack of sunbeds and shades on there beach at the front nor was there staff asking if you wanted drinks. It’s got potential but it’s not quit there

Right across from the beach (has a lot of rubble), this hotel/villa combo has a clean pool at the front of the property and beside the restaraunt. The buffet and made-to-order breakfast (including pancakes, waffles, eggs, etc) was the best breakfast we had on the island! When I booked the room I had thought it was for a private villa, but it was just for one of the very basic hotel rooms hidden at the back of the property on the 3rd floor. Very over priced for a basic hotel room compared to prices of other private villas on the island and nearby. The breakfast made it worth it. A decent number of beach chairs provided on the beach, and within close walking distance to the harbour.

We stayed in the Deluxe Suite, which has a big room and the private bathroom outside, open roof but very intimate. The hotel is right at the beach and the location is great to watch the sunset. Staff is very friendly. Every night you can hear music from the beach till midnight. Once music went on till 4am and since we couldn’t sleep they accommodated our complaint and even moved us to a different room, far from the street. Excellent customer service