We had to call several times on different occasions to replace towels, soap, have bottles of water.

You can find some restaurants near by the zone. The only two things that I don’t love are the time to wait for get my room and that something in the balcony curtain was broken.

Great option in Manta

Restaurant service no good, very bad attention

Not a typical Wyndham. They did not honour our VIP status. Reception staff not friendly. The room was nice but you cannot sleep at all on weekends due to the street parties that apparently happen every Friday and Saturday. We were here on a Saturday and the extremely loud music started around 10pm and continued until 5:30am. We were on the 7th floor and felt like our room was in a nightclub. The hotel must let guests know this. It is completely unacceptable to except people to pay good money for that experience. The restaurant was decent for breakfast considering it’s included but selection was minimal.

We had a fantastic stay at Manta Sail Plaza. Every one we talked to in the reseption talked good english, even the night shift. There where not many guest at the hotel so whe where uppgraded to a suite. The bed was wery soft and comfortable. Good curtains made the room realy dark, so we where able to get a looong good sleep. Every thing was clean and working. The undergound parking has room for many many cars, so no problem to park and then take the elevator up to our room. The pool area was clean and nice and we had a jacuzzie in our room. There is a smal shopping senter 150meter south of the hotel, but we drove 5 min. to Mall Del Paciffico, a big, new and modern mall. There are many modern restaurants close by, we asked in the reseption for a good restaurant that served beef, and where recomended Nacion Parrilla, a 5 minutes walk away, and yes, the beef was realy good. For breakfast there where tags with name on al the different dishes, how ever i dont speak spanish, (this is my first visit to a spanish speaking contry) and the information was only in spanish. On 75% of the tags it was room to write it in english as well. I hope they start writing it in english also. We, the guest wil be able to learn the names in spanish and the staff will learn the names in english I prefere soap and shampoo in bath room and shower, in despensers, not in paper. Easyer to use. more enwironmental friendly and saves the hotel $$. If i ever gett back to Manta i wil stay here again, lovedit

The Executive Suite we rented was very nice, came with a jacuzzi tub which stopped working properly on the second day of our 2 day trip. But the room was great, no problem there. What I disliked was that I have asked the hotel 2 days prior to our arrival, to accommodate us with some flowers because of a birthday why we went there for the first place, and they said they could not! I did not ask it for free, but the fact that they could not arrange that in 2 days kind of blew my mind. That was very disappointing, but I have found a way in about 10 minutes to get some flowers from somewhere else for a loved one. Fortunately we checked in with the only receptionist who speaks English in the hotel, she was great. But a lot of things went wrong from sagging sofa, broken ironing board, not working refrigerator to not being able to provide me with a pen in the whole hotel! If I want to sum it up, our stay was about a 3 out of 5. For the price we paid there are better ones there.

Front desk Staff was rude and unfriendly.

Me tuvieron que cambiar de habitación tres veces

Front desk service here truly is terrible. People there do not seem to be happy about they they do. They’re doing a job and that’s about it. No smiles. No welcoming. Also, be aware that it can be very loud. While the location is great, there’s no access to the beach and it’s right in between a party hotel and a very loud mall…loud meaning loud music until 5:00 AM. I would advise bringing good earplugs (I use the wax ones).

L estadia fue muy buena, nos gusto las instalaciones como siempre de los Wyndham, la comida, la atencion. Lo unico malo fue el ruido de algunas personas que se parquean y prenden la radio del vehiculo super alto. Recomendacion: Actualicen los equipos del GYM, son antiguos y algunos estan rotos

Everything Greta

Fatal

I didn’t receive any benefits

I liked everything

I didn't like the fact that I was hit with unexpected taxes. When I thought all was covered when I booked the trip.

Everything was great

Perfecta

The food is awful It's not a beach and the view is just ok

The food is awful It's not a beach and the view is just ok

The hotel was not prepared for the holiday rush. I had to wait 4 1/2 hours to check into a room. Then inside the room the A/C did not work, the small room fridge did not work, the curtains had holes in it. The only positive that I have is for the breakfast, it was good and the service from the restaurant where excellent. Personally I don’t think I would ever stay there again.

The hotel was not prepared for the holiday rush. I had to wait 4 1/2 hours to check into a room. Then inside the room the A/C did not work, the small room fridge did not work, the curtains had holes in it. The only positive that I have is for the breakfast, it was good and the service from the restaurant where excellent. Personally I don’t think I would ever stay there again.

Every thing was nice in the hotel, the only thing that i didn’t like was the noise of music from cars parking on the street, I think that you guys must do something about it , it was 01:30 am I couldn’t sleep, I called 911 and report to the police about the noise and they solve it

Beautiful building, large room with minimum furniture. Jacuzzi did not work and was not fixed even we reported it. Air conditioning was not working property. No wash cloth for shower, no tissue box in the room. There was a coffee maker but coffee and cream in the packets were old ... powder turned to be solid. It is not maintained in North American standard.

Beautiful building, large room with minimum furniture.Jacuzzi did not work and was not fixed even we reported it. Air conditioning was not working property.No wash cloth for shower, no tissue box in the room.There was a coffee maker but coffee and cream in the packets were old ... powder turned to be solid.It is not maintained in North American standard.

The air conditioner was not working

The air conditioner was not working

When you book a hotel you expect to receive what you booked for. This was not what I expected.

When you book a hotel you expect to receive what you booked for. This was not what I expected.

noise from discotheque

Not worth at all what they charge!!

Not worth at all what they charge!!